Logistics Manager

  • Mid-level, Full-time staff position
  • Posted on 27 November 2018

Job Description

The Logistics Manager will manage the logistics function within the supply chain and logistics team, which includes domestic and international shipping, warehousing, biomed, infrastructure, and fleet management, as well as the systems and tools needed to execute this work. Within this role, responsibilities include managing a growing team, tracking and optimizing work streams, building the capacity of our international logistics teams, and standardizing and implementing systems and processes. The manager will also provide support to other functional areas within supply chain and logistics as needed. They must be comfortable representing the supply chain and logistics team both internally and externally to donors, vendors, and other partners with importance to the organization, and will support and contribute to broader organizational projects, including proposal development, grant reporting, budget creation, and systems design.

Specific Responsibilities

Team Management & Mentorship

  • Manage assigned staff, providing ongoing feedback on performance and helping develop individuals to achieve their personal and professional goals

Site Support

  • Act as a technical resource for counterparts on site-based logistics and operations teams, flexibly responding to sites’ requests for support, identifying challenges and gaps, and contributing to problem solving, collaborating on long-term goals, and conducting trainings when traveling to sites
  • Develop/adapt and implement logistics and site operations tools and guidelines; act on opportunities for standardization across sites

Optimize processes and systems

  • Propose and execute process improvements within the US-based logistics function, including identifying opportunities for cost savings with logistics partners
  • Design logistics reports, track key indicators, and contribute to the design and testing of
  • supply chain electronic information systems

Local and international logistics

  • Act as the organizational subject matter expert for logistics and manage the components of this functional area:
    • Ensure domestic and international shipping runs smoothly, including compliance with customs procedures and coordination of logistics with partners and vendors
    • Implement processes to improve and track inventory accuracy domestically and internationally
    • Manage the relationship with PIH’s 3PL provider to ensure successful operations
    • Manage the process of designing and implementing a biomedstrategy across PIH sites
    • Collaborate with sites to develop and track processes for fleet management
    • Oversee facilities support functions for PIH sites globally, including coordination with partners
  • Advise on the design and implementation of logistics for new projects and initiatives



  • 6-8 years of experience in a supply chain, logistics, operations, or related role required
  • Experience managing and/or mentoring staff and teams
  • Experience working with information systems, preferably inventory management or ERP systems
  • Demonstrated success in developing and implementing work plans/programs/new processes in complex environments
  • Ability to solve problems creatively in order to meet organizational goals and objectives
  • Ability to work well with a diverse team of stakeholders, honoring the concerns and priorities of local staff in field sites
  • Ability and willingness to travel up to 25% of the time


  • Experience working/living in a developing country
  • Direct experience with planning/supporting new construction/renovation, biomedical maintenance, or warehouse operations
  • Proficiency in French or Haitian Kreyol
  • Interest in social justice and/or issues of access to medicines strongly desirable

About the Organization

Partners In Health (PIH) is an international health organization relentlessly committed to improving the health of the poor and marginalized. PIH partners with local governments to build local capacity and works closely with impoverished communities to deliver high-quality health care, address the root causes of illness, train providers, advance research, and advocate for global policy change. 

PIH currently has implementation programs in Haiti, Rwanda, Lesotho, Liberia, Malawi, Peru, Mexico, Russia, Sierra Leone and Navajo Nation. Through our partnership with Harvard Medical School and the Brigham and Women’s Hospital, we support a wide range of programs in dozens of other countries around the world.

Partners in Health is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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