Manager I/II - Health (5110)

  • Mid-level, Full-time staff position
  • Posted on 8 May 2020
  • Bethesda, Maryland, United States
  • Closing on 7 June 2020
  • Current
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Job Description

Job Title/Grade: Manager I/II - Health (8-9)

Department: Global Health

Reports to: Senior Health Practice Specialist II

Date: May 8, 2020

Function of the Position:

This position provides home office technical, financial, contractual, and management oversight and has decision-making authority for one or more projects. Enables projects to achieve quality programming and development outcomes. It is anticipated that this position will oversee the ongoing project management a portfolio of global health projects and participate in or lead new business initiatives across global health clients.

Roles and Responsibilities:

Program Oversight

Manages home office functions for a portfolio of global health projects. Manages resources across these teams and encourages collaboration within broader business unit. Makes timely decisions; escalates to appropriate decision-maker as needed; keeps senior management informed of key management or technical issues on the projects. Executes authorities listed in DAI policies and Standard Operating Procedures (SOPs).

Ensures projects are delivered on time, within budget, and on schedule, and with high client satisfaction. Leads monthly and quarterly reviews, client satisfaction surveys. Monitors day-to-day activity on projects and manages home office support of projects:

  • Providing oversight of operational activities, such as field recruitment, procurement, etc.
  • Troubleshooting complex, or cross-departmental problems
  • Ensuring compliance with DAI policies and procedures and, in consultation with support groups, providing recommendations for best practices

Serves as the primary point of contact for COP/Team Leads and Home Office (HO) staff on technical, management, operational, and financial issues. Responsible for the success of start-up and close-down of his/her projects. Proactively identifies and analyzes areas of risk, advises senior management on solutions and preventative measures. Ensures compliance with internal and external audit findings.

Contract Management

Ensures overall contract compliance with client and DAI rules, regulations and procedures. Resolves complex contractual issues with appropriate escalation and collaboration internally. Interacts directly with clients and partners as needed. Serves as the lead for contractual and budget matters related to subawards and subcontracts.

Financial Management

Works with business unit and corporate financial analysts to ensure delivery of financially sound projects. Accountable for project financial performance targets (in conjunction with the Senior Health Practice Specialist and COP/Team Leads). Understands financial structure of contract and monitors accuracy of project budget and ensures periodic estimates to complete are timely and accurate.

Cross Business Unit Support

Provides support as needed and collaborates with colleagues on other business unit initiatives.


Conducts short term technical assistance and backstopping for projects. Works with Team Leads to ensure that contract deliverables are completed and submitted in a timely manner, that project activities are implemented in accordance with the contract scope of work and approved work plan, and are of high quality. Identifies, interviews, and approves project STTA and LTTA candidates. Participates and provides support as necessary to the field teams during all strategic planning sessions. Manages project extension or modification proposals. Reviews, supports, and edits technical deliverables as needed. Contributes to cross-project learning and technical knowledge sharing. Engages in project level recruitment in support of STTA and LTTA vacancies.

Staff Management

Supervises, trains and coaches project support staff. Ensures COP receives DAI orientation and appropriate training. Encourages learning and knowledge sharing within and across business units. Conducts performance reviews and goal setting meetings for project support staff.

New Business

Participates in or leads research, pre-positioning, technical design, and proposal management for multiple new business opportunities per year. Participates in Pink/Red/Lime/Green Team reviews as needed. This would represent on average 20% of time depending on portfolio.

Additional responsibilities may be assigned as business needs evolve.

Minimum Qualifications

  • Grade 8: Minimum of 5 years of relevant professional experience and a Bachelor’s degree or 3 years of relevant professional experience and a Master’s degree.
  • Grade 9: Minimum of 7 years of relevant professional experience and a Bachelor’s degree or 5 years of relevant professional experience and a Master’s degree.
  • Experience providing technical and management support to international health projects
  • Experience in capturing and winning new business with Government clients
  • Knowledge of U.S. government regulations, policies and procedures
  • Excellent oral and written communication skills
  • Be able to travel on assignments for DAI projects (minimum one assignment per year)

Equivalent combination of education and experience will be considered.

Preferred Qualifications

  • Bachelors or Master’s degree in a health-related program.
  • Proficiency in a second language.
  • Experience working on non-USAID funded projects.

Supervisory Requirements: Supervises Project Associate(s)

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.

About the Organization

DAI is an international development companywith corporate offices in the United States, the United Kingdom, Belgium, and Nigeria, and project operations worldwide. We tackle fundamental social and economic development problems caused by inefficient markets, ineffective governance, and instability. Named one of the world’s top 40 international development innovators, DAI has delivered transformational development results in more than 150 countries for clients including development agencies, international lending institutions, private corporations and philanthropies, and national governments.

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