Manager, Partnership Services

  • Posted on 4 January 2019
  • Burlington, Vermont, United States
  • Closing on 3 February 2019

Job Description

Resonance is seeking a thoughtful, creative and entrepreneurial Manager to put Resonance at the forefront of cross-sector collaboration, putting cutting-edge thinking and insight into practice. The Manager will be responsible for end-to-end product management of the Partnership Journey©, including product design, tools, methodologies, marketing, staff/client training and knowledge management. Since 2005, Resonance has been a pioneer in designing, facilitating, brokering and managing high-impact cross-sector partnerships among companies, donors and NGOs. In 2017, Resonance began consolidating all of its knowledge and experience in partnerships into a new product, the Partnership Journey©. The Manager is expected to be 40% billable to partnership-focused client engagements, providing the Manager with a first-hand understanding of client needs and challenges. The Manager will also play a key role in developing Resonance thought leadership through speaking engagements, partnerships with relevant academic institutions, blogging, and authoring articles for publication. This is a full-time position based in Burlington, VT, reporting to the Director of Strategy and Innovation. Ability to travel 30% domestically or internationally on short notice required.

The Manager will provide technical excellence and curation of Resonance’s partnership products and services in the following ways:

Partnership Journey Product Management (40%)
• Provide intellectual leadership on the Resonance approach to partnerships;
• Consolidate and curate existing Resonance partnership tools and products;
• Identify, design, develop and test new partnership-related products and tools;
• Develop go-to market plans and pricing structures for partnership products and tools;
• Support the development and roll out of partnership knowledge management systems across the firm;
• Evaluate market competition and position Resonance products to appeal to clients;
• Train and mentor staff to use tools effectively and consistently across the company.

Partnership Journey Thought Leadership (20%)
• Develop and execute a thought leadership strategy that positions Resonance as the go-to firm for cross-sector collaboration;
• Author and co-author articles, blog posts and other publications;
• Foster research and thought leadership partnerships with leading universities and think tanks;
• Deliver presentations and speeches at industry events and convenings;
• Represent Resonance at appropriate partnership-related fora and events;
• Mentor and support Resonance staff to develop industry-leading thought leadership.

Client Engagement (40%)
• Serve as partnership-focused technical resource for clients, providing analytical, facilitation and/or brokering support;
• Support the preparation of client deliverables, including assessments, evaluations, trip reports, etc., including editing and ensuring adherence to client deliverable requirements;
• Other duties as assigned.

• Bachelor’s degree in a relevant field; Master’s degree preferred
• 5+ years of professional experience developing practitioner-focused partnership tools, case studies and methodologies
• Demonstrated experience engaging with academic institutions on the development of applied cross-sector collaboration tools, methodologies and insights
• Understanding of and demonstrated passion for sustainability and cross-sector collaboration
• Proven capability in research and quantitative analysis
• Outstanding written and oral communications skills
• Ability to balance a diverse range of tasks simultaneously
• Proficiency with MS Office (Word, Excel, PPT) and OSX applications
• Fluency in a foreign language helpful, but not required (French, Spanish, or Arabic preferred)
• Eligibility to work in US

How to Apply:
Qualified candidates should submit a cover letter, resume and three references to Please include “Manager, Partnership Services” in the email subject line, and save documents (cover letter, resume, and references) in one PDF as ‘Last Name_First Name.pdf’. Applications will be reviewed on a rolling basis. Only candidates selected for interviews will be contacted. No phone calls please. Resonance is an Equal Opportunity Employer.

About the Organization

Resonance is an award-winning frontier market solutions firm based in Burlington, Vermont that helps a variety of donor, commercial and investor clients around the world to catalyze lasting impact. We envision a prosperous and just world of thriving markets, healthy ecosystems, and vibrant communities where business, governments and citizens work together creating a better world for all.

Resonance seeks to catalyze large-scale social, environmental, and economic change by fostering new and dynamic forms of collaboration. We do this by fostering public-private partnerships, facilitating sustainable investment, and providing deep analytical insights in frontier markets. We strive to merge strategic insight with practical on-the-ground knowledge into an integrated approach that emphasizes results.

We seek candidates who are ready to apply their analytical and problem-solving skills to some of our planet’s greatest challenges in an entrepreneurial, fun, and fast-paced environment. We are looking for passionate and committed people who can work in a highly collaborative environment to deliver results for our clients and stakeholders around the world.

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