Creative understands that technologies play an increasingly important role in amplifying development efforts around the world. The firm has a dedicated team, the Creative Development Lab (the Lab), devoted to digital development: leveraging information and communication technologies (ICT) for use in international development programs, including for monitoring and evaluation, project adaptation, civic engagement, citizen security, community resiliency, governance, workforce development, teaching and learning. The primary Lab technical focus areas include big data & data analysis, geospatial analysis & visualization, and media & behavior change communications. The Lab also has dedicated staff for the programmatic divisions within Creative: Education, Economic Growth and Communities in Transition.
The Education Division (ED) supports local and national efforts to increase student learning achievement—across ages and stages from early childhood and early grades—through proven models for increasing literacy, numeracy, attendance and community engagement. The Economic Growth division (EG) programs support countries emerging from crisis or conflict in rebounding from economic shock and moving toward stabilization, with a focus on workforce development, livelihoods, agriculture, value chains and enterprise development.
The Manager, Tech for Education and Economic Growth works directly with Creative’s Education and Economic Growth divisions. They will develop ways in which ICT can be integrated into new Creative’s education and economic growth projects, support or lead the implementation of technology deployments in existing projects, and develop new concepts and partnerships advancing Creative’s technology use in education and economic growth.
The Manager, Technology for Education & Economic Growth, will serve as the liaison between the Lab and the ED and EG divisions. The Manager will shape the Creative Development Lab’s efforts to strategically use technology and media to improve the impact of Creative’s education and economic growth programs, collaborating with technical focus area leads in the Lab.
The Manager may seek out relevant new business opportunities to leverage ICT for education and economic outcomes, such as grants and other funding sources by major donors not directly pursued by other Creative divisions and lead the design of these project proposals in collaboration with Creative’s respective divisions.
Altogether, the Manager will be responsible for the following functions, listed in order of general workload:
- Business Development – The Manager will be responsible for collaborating with ED and EG program and business development staff and other Lab members to understand the business development priorities and needs of ED and EG program teams, conduct research that can support these needs, design technology and media-driven solutions to be integrated into ED and EG business development opportunities, and eloquently describe and budget them in proposals. The Manager will develop relationships with program teams to ensure that as opportunities arise they will be involved throughout the business development process, including during capture, design, and proposal writing.
- Project Activity Implementation – For programs that have incorporated technology-enabled solutions, the Manager will facilitate and support implementation of these solutions by working closely with the program teams and relevant Lab members. The Manager will also respond to project requests and proactively propose the use of tech-driven solutions for active ED and EG programs.
- Research & Development – The Manager will be responsible for leading relevant Lab initiatives that advance innovation in international development, such as developing new services or tools. These will be determined in collaboration with the Director of the Lab and based upon the skills and interests that the Manager brings to this position as well as overall Lab and Creative priorities.
- Strategic Marketing– The Manager will support the Lab’s thought leadership efforts, including presenting at relevant conferences and writing for the Creative newsletter and blog.
Reporting & Supervision:
The Manager will report to the Director at the Creative Development Lab. The Manager will work closely with other Lab members such as the Media Lead, Data Lead and GIS Services Manager; and ED and EG division staff such as the divisional Directors of Business Development and Project Directors.
- ED and EG’s proposals are strengthened in the innovative use of technology.
- ED and EG projects regularly incorporate the services of the Lab’s technical areas.
- New tools and services are built in collaboration with ED and EG practice areas and the Lab.
- Increased recognition of the Lab and ED and EG’s work and capabilities in the ICT4D community.
- Drive use of technology and media in ED and EG Division programming by designing digital solutions for business development efforts, successfully implementing activities in projects, and developing relevant new tools and services;
- Develop strong relationships with ED and EG staff and interact regularly to understand business development and program priorities, and programmatic needs;
- Design technology driven solutions in response to opportunities, that are research driven, innovative, can further learning in development, and are in accordance with the Principles for Digital Development;
- Collaborate with every Lab member closely to bring their services to ED and EG opportunities;
- Research local technology ecosystems and conduct capture research in the field to help conceptualize and adapt solutions;
- Identify and vet relevant partners and vendors;
- Serve as the project manager for some Lab-supported activities with ED and EG, particularly when multiple Lab members are involved to coordinate the Lab’s scope;
- Stay up to date on how technology is being used elsewhere in ED and EG relevant areas; and
- Develop Creative’s thought leadership by participating and speaking in key industry events and writing for Creative’s blog.
Required Skills & Qualifications:
- Master’s degree in a relevant field and minimum three (3) years of relevant work experience; or Bachelor’s degree in a related field and five (5) years of relevant work experience;
- Experience and interest in education technology (EdTech);
- Knowledge and experience in at least one of the following development areas: Teacher training, education systems, socio-emotional learning, inclusive education, parental engagement, workforce development, value chain development, livelihoods, agriculture;
- Strong relationship management and interpersonal communication skills;
- Outstanding formal writing and editing skills, and the ability to write quickly;
- Ability to design research- and evidence-driven solutions;
- Ability to discern problems and identify opportunities;
- Ability to negotiate and manage relationships with private sector partners and vendors;
- Excellent management of time;
- Experience working on multiple projects with multiple stakeholders in tight deadlines;
- Ability to work well in a team and collaborative environment; and
- Demonstrated ability to lead initiatives and drive organizational change.
Desired Skills & Qualifications:
- Prior teaching experience;
- Experience in technology for agriculture (AgTech) and/or digital financial services (FinTech) is a bonus;
- Knowledge and experience working with USAID structure and assistance mechanisms;
- Experience in responding to USAID and other donor solicitations/Request for Proposals;
- Passion for technology solutions for development;
- Field experience in an international development setting;
- Experience with design approaches, such as Human-Centered Design; and
- Fluency in a second language, such as Arabic or Spanish.
Note that some travel may be required.
About the Organization
Creative Associates International is a dynamic, fast-growing global development firm that specializes in education, economic growth, democratic development and post-crisis stabilization. Based in Washington, D.C., Creative has a field presence in more than 25 countries with a strong client portfolio that includes the U.S. Agency for International Development and the State Department, among others. Since its founding in 1977, Creative has earned a solid reputation among its clients and is well-regarded by competitors and partners alike.