Central African Republic
Essential Job Duties/Scope of Work:
International Medical Corps is a global humanitarian nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs.
Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in areas worldwide. By offering training and health care to local populations and medical assistance to people at high risk, and with the flexibility to respond rapidly to emergency situations, International Medical Corps rehabilitates devastated health care systems and helps bring them back to self-reliance.
International Medical Corps interventions in the Central African Republic consist of the provision emergency Health, and Nutrition Care services, as well as emergency Protection assistance in response to gender-based violence perpetrated against Internally Displaced People and vulnerable host communities, affected by conflict. While providing basic primary health care services to the beneficiaries, International Medical Corps also focuses on capacity building of existing human resources, in order to deliver and take ownership of health, nutrition and protection programs implemented by International Medical Corps, thus assuring the sustainability of the health program for the coming years.
International Medical Corps, with the support of OFDA, DFID and ECHO, acts as a first responder to the CAR humanitarian crisis in Ouaka, Vakaga and Haute-Kotto Provinces. International Medical Corps has also extended its partnership with the EC, through the Bêkou Trust Fund, to carry out a multi-year project; The CAR Health System Strengthening Project. International Medical in partnership with 3 other agencies has applied for funding from USAID/OFDA for Strengthening risk communication and community engagement aspects of COVID-19 response in CAR
The role of the Specialist, Monitoring, Evaluation, Accountability, and Learning (MEAL) is responsible for providing technical support by developing a comprehensive MEAL system enabling the International Medical Corps to demonstrate the impact of its response ensuring greater accountability. S/he will harmonize the MEAL approaches to ensure efficiency across mission and ensure compliance with IMC’s MEAL minimum standards, guidelines, and procedures. S/he will develop a harmonized capacity building plan based on standardized performance measures. The Specialist, MEAL will provide technical support to the design of methodologies to ensure the availability of valid and reliable information at the mission level. The Specialist, MEAL also plays a vital role in data quality by designing a MEAL system, procedures, policies, and Global MEAL Guidelines to harmonize data across different missions. The Specialist, MEAL will provide technical support to the program and build capacity in the country Mission through harmonizing learning and knowledge sharing. The role holder will also support project development, including the preparation and management of the MEAL budget, staffing plan, and project design.
To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation. The tasks listed are representative of the nature and level of work assigned and are not necessarily all-inclusive.
IMC’s policies, guidelines, and procedures:
Mainstream the Global MEAL Guidelines across all related MEAL activities at the field level and ensure the guidance notes for monitoring, evaluation, and accountability are functional at the field level.
Map and detail the navigation, selection, application, and adaption of existing guidelines, tools, and templates at the relevant stages of the project cycle.
Develop guidance and standards methodologies for the collection and analysis of data to allow for comparison and aggregation across time and the different projects.
Project design and planning:
Design and coordinate needs assessment and situation analysis through various approaches (e.g., direct data collection, secondary sources, problem tree analysis, SWOT analysis, PESTEL analysis) and ensure that needs assessment and project design are linked.
Support to program and MEAL team with developing the results framework, theory of change, logframe and MEAL plan including indicators for existing and new projects.
Identify the budget/resources needed for MEAL activities of projects.
Support country mission to conduct context analysis,
Provide technical support in strategy development for the country program,
Develop MEAL strategy for the country mission
Represent the organization in the MEAL and Assessment Working Groups promoting a positive image.
In coordination with the Program Team and MEAL field Focal Points, implement a reliable participatory MEAL framework for the IMC Mission to ensure quality.
Design full MEAL procedures and operating plans within the mission and develop harmonized data collection tools involving the different stakeholders (project team, partners)
Ensure that accountability to affected populations (AAP) data is collected routinely throughout the project cycle, enabling evidence-based programming and corrective action.
Develop data gathering strategies and reporting flows for projects in the mission.
Oversee the collection and timely reporting of data and statistics from the health facilities and other centers.
Consolidate statistics from Health, Nutrition, WASH, MHPSS, GBV, and FLS (as applicable) sectors and analyzing cross-cutting indicators.
Collaborate with the MEAL and DHIS2 teams at HQ to develop and maintain the data management system including updating, troubleshooting and promptly addressing all problems as they arise
Lead the implementation of Satellite-based Tracking and Remote Monitoring (STARM) system
Conduct regular site visits or when required to monitor service provision and ensure data quality.
Lead the Quarterly Country Report process and work closely with technical program leads to aggregate project data at the country level.
Data quality management:
Collaborate with technical staff in data quality maintenance and routine monitoring of programs.
Develop strategies for assessing the quality of collected data for the indicators and manage tools and methods for assessing data quality for all indicators.
Organize the planning for project data quality audits, and monitor and coordinate routine data quality audits conducted in different sites, compile results at the level of a project, and develop action plans to implement corrective measures.
Coordinate data gathering and data management of population-based surveys and surveillance activities.
Use proper sampling (probability and non-probability) techniques taking into account desired power, type of evaluation (e.g., single point or multiple points; baseline vs endline), the objective of the evaluation (e.g., testing for change or getting the point prevalence), and budget limitations.
Ensure adherence to prescribed methodologies of sampling, data collection, and data entry.
Facilitate, guide, and supervise external consultant (if applicable) in conducting needs assessments, surveys, evaluations, and contextual analysis. Review the methodology, sampling approach, and other important details proposed by the expert/consultant.
Lead the development of the sampling frame, calculate the sample size, and draw samples for population-based surveys.
Qualitative and quantitative techniques:
Develop and use different qualitative and quantitative methods of data collection, including structured/ semi-structured interviews, key informant interviews, in-depth interviews, group discussions, focus group discussions, and direct observations as an M&E tool.
Conduct trainings on quantitative and qualitative techniques for data collection for MEAL, program, and interviewers.
Prepare tabulation plan and perform quantitative data analysis
Perform qualitative textual analysis, develop topical outlines (coding), and support the team in narrating the findings.
Keeping the social dynamics, manage errors/bias, and strategy to minimize them and to ensure the data collected is representative of populations without power (avoiding over-dependence on community leaders, local authorities, and/or government authorities as primary sources for defining communities’ needs and preferences).
Develop Terms of Reference (ToR) outlining the objectives, methodology, sampling approach, and other necessary details for the study to be conducted internally or by a consultant and oversee the logistics of data collection and data management and ensure adequate resources are available.
Design questionnaires for monitoring purposes and apply the different interview techniques (structured/semi-structured).
Conduct regular site visits or when required to monitor and assist partners in the data collection process to ensure data quality.
Mobile and manual data collection:
Determine the appropriate data collection tool based on the purpose, advantages, and disadvantages of mobile data collection techniques.
Design simple and complex questionnaire using XLS or form builder (Kobo form builder, ONA form builder, etc.)
Support in installing and configuring mobile data collection tools (OKD collect, Kobo collect, ONA collect, etc.) on smartphones or tablets and manage data on mobile servers (Kobo form builder, ONA form builder, etc.)
Increase the capacity of other staff in developing XLS form and setting up mobile data collection.
Management of various level of user roles at Kobo Toolbox and Ona
Data analysis, including use of statistical software:
Develop guidance and standards methodologies for the collection and analysis of data to allow for comparison and aggregation across time and the different projects.
Support MEAL and the project/program team on conducting statistical analysis, including descriptive (univariate and bivariate data analysis) and inferential analysis using statistical software.
Support the qualitative analysis, and develop topical outlines (coding).
Develop spatial data from maps, documents, and other data sources.
Analyze data and develop spatial data models and maps.
Triangulate findings from several qualitative and quantitative sources.
Interpret statistical data for use in decision-making and synthesize quantitative and qualitative information for write-up/reports and decision making.
Develop TOR for internal and external baseline surveys, mid-term evaluations, final evaluations, and frame the different types of study questions such as barrier analysis, market analysis, Knowledge, Attitudes, and Practices Surveys (KAP).
Make a comprehensive situation analysis to inform the evaluation.
Identify the needed resources for evaluation, such as information, expertise, personnel, instruments, and budget.
Manage the administrative and logistic process of evaluations involving external evaluators.
Train and supervise data gathering of internal performance evaluation and design and synthesize the findings from participative evaluation techniques (actively involving affected communities in the evaluation exercises).
Write full narrative reports (needs assessments, internal reviews, progress reports) and executive summaries.
Present information and ‘tell the story’ of the project to multiple audiences and decision-makers based on the findings from the analysis and monitoring.
Verify reports’ accuracy and presentation of information, including the use of appropriate graphs and tables.
Disseminate qualitative and quantitative results using the established dashboard or system as per agreed frequency.
Presents AAP data in simplified yet informative formats, depicting disaggregated community perceptions on quality of humanitarian actions and accountability commitments.
Management and leadership:
Support the Country Office in identifying the human resources needs in MEAL.
Provide technical supervision and coordination of MEAL Officers from field sites.
Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
Capacity development and training:
Identify the gaps in staff knowledge of MEAL concepts and skills and provide trainings in these topics.
Provide coaching/mentoring of staff and on-the-job training to improve the skills of the staff in MEAL.
Deliver intermediate-level training to the MEAL team and conduct training on qualitative techniques for data collection for interviewers.
Support program staff with additional training and mentoring on routine monitoring procedures and surveillance techniques.
Knowledge management learning:
Develop KML mechanisms and processes for the mission while ensuring these mechanisms are in line with IMC’s guidelines
Establish basic learning systems that incorporate program studies’ findings, lessons learned, achievements and gaps, and develop all the tools required to support learning practices.
Organize internal reviews and lessons learned workshops and present practical recommendations
Ensure after-action reviews and lessons learned exercises, including data collected through Community-Based Feedback and Response Mechanism (CBFRM) and other participative forms of community engagement and feedback collection.
Community based feedback and response mechanism:
Provide technical support to the team on establishing and maintaining effective feedback mechanisms for decision making, fully in line with commitments regarding accountability to affected populations (AAP), including IASC CAAP, CHS, and Sphere Humanitarian Charter
Implement and monitor the CBFRM, accountability initiatives, and practices across the mission.
Lead the implementation of methodologies to consult communities on their preferences based on the operational context.
Support IMC program staff and management to mainstream critical concepts around gender, age, disability protection, and conflict sensitivity across all projects and programs by:
Supporting dedicated gender, protection, and conflict sensitivity analyses as may be required by programs.
Integrating the collection of information related to demographic vulnerabilities and contextual risks (gender, age, disability, etc.) into all MEAL exercises to provide an evidence base.
Following up with program teams to utilize findings and strengthen activities in line with gender, protection, and conflict-sensitive approaches.
Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily all inclusive.
As applicable to this position, an individual must promote and encourage a culture of compliance and ethics throughout the organization and maintain a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards.
It is all staff shared responsibility and obligation to prevent matters involving Sexual Exploitation & Abuse, Trafficking in Persons, Child Safeguarding and any suggested violation to our Code of Conduct, which may involve Conflicts of Interest, Fraud, Corruption or Harassment. If a staff see, hear or are made aware of any suggested activities, then the staff has an obligation to report.
International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.
Masters level or a higher degree in social sciences, public health, statistics, or international development, with experience or background in M&E, epidemiology, public health, and health information management.
Minimum of 6 years of applied experience with a humanitarian organization in designing, implementing and overseeing monitoring and evaluation tasks in relevant sectors.
Demonstrated experience in managing teams and building staff capacity within complex programming.
Experience with M&E approaches for key donors such as USAID, BHA, OFDA, ECHO, EU, DfID, UN, etc.
Experience in database design and other tools for information management like DHIS2;
Experience in the use of qualitative and quantitative software for data analysis.
Experience with mobile data collection platform
To identify gaps in staff knowledge of MEAL concepts and skills and provide training in these topics.
Possess the skills to write full narrative reports (needs assessments, internal reviews, progress reports) and executive summaries.
Knowledge of causal analysis approaches (e.g., problem tree analysis, SWOT analysis) and carry out situation analysis and assessment of needs and opportunities (with the inputs of technical specialists).
Demonstrated understanding of data protection and confidentiality as part of data collection and management practices and the ability to respect and maintain confidentiality.
Proficiency in Microsoft Office applications, including Word, Excel, Outlook, PowerPoint and Teams.
Competency in using statistical software EPI-Info, SPSS, and STATA.
Possess the skills in qualitative data analysis software such as MaxQDA, NVivo, Atlas.ti.
Possess the skills in mobile data collection software such as Ona, KoboToolBox.
Perform inferential analysis using statistical software.
Communicate the organizational goals to the team.
Support innovation and organizational change when needed.
Have analytical, conceptual, and strategic thinking skills.
Build collaborative relationships and foster teamwork.
English and French proficiency (Speaking – Reading – Writing).
Willingness and ability to travel to International Medical Corps project sites in the assigned mission, including traveling to insecure environments, is required.