Monitoring and Evaluation Manager

  • Mid-level, Full-time staff position
  • Posted on 21 October 2020
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Job Description

At the heart of Pact is the promise of a better tomorrow. A nonprofit international development organization founded in 1971, Pact works on the ground in nearly 40 countries to improve the lives of those who are challenged by poverty and marginalization. We serve these communities because we envision a world where everyone owns their future. To do this, we build systemic solutions in partnership with local organizations, businesses, and governments that create sustainable and resilient communities where those we serve are heard, capable, and vibrant. Pact is a recognized global leader in international development. Our staff have a range of expertise in areas including public health, capacity development, governance and civil society, natural resource management, poverty, fragile states, monitoring and evaluation, small-scale and artisanal mining, microfinance and more. This expertise is combined in Pact’s unique integrated approach, which focuses on systemic changes needed to improve people’s lives.


Program Delivery (PDEL) - Pact exists to help create a world where those who are poor and marginalized exercise their voice, build their own solutions, and take ownership of their future. The Program Delivery Team, contributes to realizing this purpose by: Forging smart partnerships and treating all people with dignity and respect; Applying organizational policies and regulatory compliance appropriately and consistently; Facilitating team spirit among colleagues and promoting the organization through communications; Influencing decision makers through focused, relevant communications; Continually striving to learn and share knowledge and find small ways to make the workplace more enjoyable for all; Cultivating and harvesting innovation; Contributing to the organization’s ability to think and act strategically at all times; Inspiring and spreading our desired organizational culture across the global enterprise.

Position Overview

Pact is recruiting for a Monitoring, Evaluation, and Learning (MEL) Manager for a one-year project based in Pretoria, South Africa - New Partnership Initiative (NPI) – Global Health, COVID-19 program, which will support interventions that will build upon and expand USAID’s efforts to leverage the roles of communities to strengthen and adapt existing community health platforms to support national policies and implementation plans for COVID-19 preparedness and response (non-pharmaceutical interventions) and continuity of existing primary healthcare services based on national guidelines and needs/priorities to create lasting structures for future response.

The MEL Manager provides strategic guidance, vision, and management for successful monitoring and evaluation of the program. This individual also supervises MERL staff and ensures the strategic and functional integration of all MERL activities as well as active collaboration with sub-awardees and USAID. The Manager oversees all MEL activities, provides technical direction and support, measure progress toward program objectives, and generate data for decision-making in the COVID-19 response effort, and ensures the program aligns with Pact’s quality standards for MERL in close coordination with Pact’s Results and Measurement (R&M) Team. This position is contingent upon award.

Key Responsibilities

The M&E Advisor’s primary responsibilities include:

· Oversee the design and implementation of the project’s MERL system in coordination with Pact’s Results and Measurement (R&M) Team to develop key performance indicators, targets, tools, and appropriate MERL responsibilities across the project.

· Manage baseline assessments and support the implementation of research studies, as relevant, with Pact’s HQ R&M Team.

· Develop and disseminate relevant M&E tools and lead the provision of M&E specific technical training.

· Oversee data collection, collation, storage, analysis, and reporting, ensuring that data is of high quality and audit worthy.

· Design and adapt innovative approaches to collecting and analyzing real-time data more efficiently including emerging technology and predictive analytics.

· Supervise other M&E staff and oversee consortium partners’ compliance with MEL system.

· Ensure appropriate training and supportive supervision of all partners in monitoring and evaluation procedures, data collection tools, and data management practices in alignment with the MELP.

· Liaise with counterparts at national, government, and other agencies involved in related activities and collaborate in promoting high quality results and complementary efforts.

· Work closely with partners to establish their internal MERL systems, M&E plans, and data quality management.

· Strengthen staff and partners’ capacity in qualitative and quantitative monitoring and evaluation techniques through comprehensive staff training, mentoring, and/or coaching.

· Conduct and manage Routine Data Quality Assessments (RDQA); ensuring implementation of corrective actions to improve data quality and accountability of staff and partners.

· Oversee the development and maintenance of a comprehensive project database, ensuring accurate and timely storage of electronic files.

· Responsible for calculation and reporting of Pact’s Global Indicators through imPact, Pact’s instance of DHIS2, and calculation and reporting of project data into imPact.

· Responsible for the data analysis, writing, and review of the results and learning sections of program reports in collaboration with program staff, before submission to donor and ensure consortium partners’ compliance with internal data quality requirements and timely submissions for reporting.

· Facilitate evidence-based learning and adapting across the organizations and its partners.

· Create a learning agenda and implement a system designed to identify lessons learned and disseminate timely information.

· Produce learning products and thought leadership pieces relevant to the project intervention; present in local conferences or on webinars regarding project’s MERL successes.

· Other tasks as assigned.

Basic Requirements

· Advanced degree (Master’s or PhD) in M&E, public health, epidemiology, biostatistics, or another relevant discipline.

· Minimum of seven (7) years of relevant professional experience in establishing or managing M&E systems, tools, reporting, evaluations, and learning for data-intensive global health programs.

· Demonstrated leadership for MEL and learning approaches (e.g. CLA) in prior roles.

· Extensive experience developing and implementing MEL plans and systems for major donors, including USAID.

· Proven track record in data analysis and visualization for reports and other communication outputs.

· Demonstrated track record of successfully building and effectively managing diverse teams of employees.

· Demonstrated effective interpersonal and creative problem-solving skills.

· Demonstrated ethical management practices.

· Ability to develop and maintain strong relationships with governments and civil society partners.

· Professional-level English language skills (written and oral).

· South African nationals or permanent residents preferred.

Preferred Qualifications

· Experience designing and managing MEL for disease-related rapid response programming.

· Experience in designing and implementing MEL across multiple countries and different contexts.

About the Organization

At the heart of Pact is the promise of a better tomorrow. The promise of a healthy life. Of a decent livelihood. Of sustainable natural resources that benefit communities. Now more than ever in its 42-year history, Pact is helping millions of people who are poor and marginalized discover and build their own solutions and take ownership over their future.
Pact enables systemic solutions that allow those who are poor and marginalized to earn a dignified living, be healthy, and take part in the benefits that nature provides. Pact accomplishes this by strengthening local capacity, forging effective governance systems, and transforming markets into a force for development.

Pact is an equal opportunity employer and does not discriminate in its selection and employment practices on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, citizenship status, genetic information, matriculation, family responsibilities, personal appearance, credit information, tobacco use (except in the workplace), membership in an employee organization, or other protected classifications or non-merit factors.

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