Operations Director

  • Senior-level, Long-term consulting assignment
  • Posted on 17 July 2019
  • Amman, Jordan
  • Closing on 15 August 2019

Job Description

CAMRIS is an international development and research firm that realizes innovative solutions to development challenges through high-quality, cost-effective program and research management services. With experience working in more than 80 countries, we combine our proven systems with today’s most effective, evidence-based best practices to improve development outcomes. We apply a customized, customer-centric business approach to offer greater value to our clients.

Conflict Management Consulting (CMC) provides research, monitoring and evaluation, and technical assistance in challenging, conflict-affected and post-conflict areas. We work for international organizations, governments and civil society, deploying multinational and highly specialized teams of experts. Our staff offer in-depth thematic expertise in a number of areas, including on topics such as peacebuilding, stabilization, migration and social tensions/cohesion, and have served organizations across the Middle East, Europe, Africa and Asia.

CAMRIS and CMC seek an Amman, Jordan-based Operations Director for the upcoming USAID Syria Accountability and Research Team (USAID/ART). This will be a three-year activity to support the USAID Middle East Bureau (MEB) Syria program in its overall monitoring, evaluation and research, and collaborating, learning and adapting (CLA) needs.

The USAID/ART mechanism has several key tasks:
* Support development and annual review of performance monitoring plans (PMPs), the PMP learning agenda, evaluation questions, and task calendars.
* Support development of a system for collecting, analyzing and reporting activity-level data from multiple implementing partners.
* Conduct third party monitoring in Syria to verify if activities are taking place or have been completed and whether the interventions are effective in meeting objectives.
* Review activity-level MEL plans submitted by implementing partners and provide USAID activity managers with recommendations to address weaknesses, inconsistencies, and/or misalignment of indicators, and ensure consistency with USAID policy.
* Design and conduct sectoral and thematic assessments, baseline studies, ad hoc studies and quarterly public opinion polling in Syria.
* Strengthen the capacity of USAID/MEB and implementing partner (IP) staff to effectively monitor and evaluate progress on USAID/MEB’s Syria program.
* Propose, design and assist implementation of a wide range of innovative methods to support USAID/MEB’s CLA needs. Assess baseline data collection plans and collected data, identifying gaps and proposing assessments, surveys, and other data gathering.
* Support planning and conduct of Data Quality Assessments (DQAs), including making site visits to implementing partner field offices.
This position will be based in Amman, Jordan.
*This position is contingent upon contract award.

The Operations Director will assist the COP in providing overall financial, administrative, and operational leadership.

Specifically, the OD will:
* Report regularly to the COP on the operational status and requirements of the project.
* Supervise three operational staff directly responsible for human resources, program administration, security, logistics, procurement of supplies, services and equipment, and financial management.
* Adhere to all USG rules and regulations regarding procurement of services, equipment and supplies, financial management controls and payments, and travel requirements.
* Ensure that wages, salaries and benefits paid to local staff comply with all relevant local labor laws.
* Oversee and coordinate all third-party audits of the contract.
* Oversee the preparation and delivery of annual work plans and reports, quarterly performance monitoring reports, and other donor required reporting.
* Ensure timely delivery of all payments to contractors, consultants and vendors.
* Ensure the project complies with all local laws regarding payment of taxes.
* Provide leadership to overall project operations and reporting, ensuring that a team of core experts are in compliance with donor regulations.
* Ensure that the Mission’s needs are met in the most cost-effective manner possible.
* Oversee development and implementation of an operations manual and office policies regarding personnel, security, travel, procurement, and property.
* A Master’s or higher degree is preferred in management, finance, accounting, organizational development, international development, social science, or a related field.
* At least 10 years of experience in one of the following areas: public or private sector management; administration; or financial management;
* At least 3 years of experience serving as OD, DCOP, or head of Administration or Finance under a USAID funded contract.
* Firm knowledge of USG and USAID regulations regarding procurement, contracts, travel, budgets, and financial management.
* Strong English report writing, and presentation skills.
* Must have at least 5 years of supervisory experience.
* Success with interpersonal skills, staff supervision, and mentoring.
* Exceptional proficiency in written and spoken English.
* In addition, familiarity with the Middle East region’s (and particularly Syria) development issues, and Arabic language skills, is desirable.

In addition to applying for this position through the CAMRIS Career Website, interested candidates should also send their resumes to recruitment@cmc-consult.eu.

Local candidates are encouraged to apply.*

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