Operations Director

  • Senior-level, Full-time staff position
  • Posted on 27 February 2020

Job Description

World Learning seeks a Director of Operations to work with the in-country leadership team and Home Office counterparts to set the field office’s strategic goals and translate these into specific operational objectives. The Operations Director is specifically responsible for assuring progress toward organizational capacity goals, particularly in the realm of financial management, communications and internal process management. The Operations Director will work directly with the in-country and headquarters finance teams to project and track financial needs. S/he will also work closely with programmatic teams to track resource allocation and deployment, as well as monitoring and evaluation of project activities.

This position acts as a support to the Country Representative, specifically focusing on portfolio-wide operational quality, programmatic quality, achieving data-driven benchmarks, producing high-quality reports, and mobilizing partnerships in support of World Learning’s projects in Algeria. He/She will provide guidance on the implementation of team priorities and projects, ensuring effective team organization and creating a teamwork-environment conducive to success.

Responsibilities:
Country Office Operations
• Serve as “first line of defense” to ensure consistent compliance with World Learning policies and procedures and with Algerian law
• In collaboration with Country Representative and home office Program Manager, develop operational plans, workflows, data management flows, etc., to ensure that programs achieve impact
• Develop solutions for operational challenges hindering program quality and facilitate timely resolution of issues or problems related to programmatic compliance, efficiency, and effectiveness
• Provide oversight and supervision of Administration & Finance and program managers, and some technical staff. Supervision includes regular coaching and periodic performance reviews to develop individual team members’ professional capacities.
• Support country-level improvements in employee performance measurement systems, promotions, recruitment, retention, and overall onboarding/departure processes. Suggest updates/ changes to World Learning Algeria HR Manual.
• Provide oversight and support for ensuring compliance on Human Resource systems, leave tracking, and timesheets in line with World Learning Algeria HR Manual.

Business Development, Public Engagement and Mobilization
• Assist Country Representative with outreach to local and international partners, donors, and stakeholders to strengthen the network of support for World Learning projects and initiatives and expand World Learning’s impact in Algeria.
• Maintain positive and productive relationships with donors in Algeria and cultivate new donor and partner relationships whenever possible.
• Contribute to the development, drafting, and review of new project proposals and budgets in close collaboration with home-office counterparts.
• Oversee development and execution of communication strategy to increase dialogue with target audiences and increase project visibility in Algeria and worldwide.
• Provide Country Representative with input for Country Strategy and other long-term planning, including anticipation of future needs and priorities.

Requirements:
• Master’s Degree in Education, International Development or similar field with 3- 5 years’ relevant professional experience, or Bachelor’s degree with 7- 10 years’ experience;
• Experience in implementation and management of international development projects, ideally in Education or Economic Growth field, including budgets over $1 million.
• Strong leadership and teamwork skills, including supervisory experience in high-stress situations and in multi-disciplinary and multi-cultural teams.
• Demonstrated ability to cultivate strong partnerships with local stakeholders.
• Outstanding writing skills and analytical capacity.
• Experience working with U.S. Government procurement policies, procedures, and funding mechanisms for international development activities; other donors a major plus.
• English professional fluency; Arabic or French professional fluency a major plus.
• Good time-management skills, especially when facing tight deadlines.

About World Learning Inc.
After eighty-five years, World Learning has worked to create a more peaceful, sustainable, and just world. Our education, development, and exchange programs help people find their voices, connect with their communities, and strengthen the institutions that form the backbone of a democratic society. With our support, these emerging leaders tackle critical global issues like poverty, conflict, and inequality.

As a thriving international nonprofit organization with impact in 150 countries, World Learning works across six major program areas. We’re hard at work improving global education to ensure schools and teachers have the tools they need to support students — including English language instruction through our TESOL teacher training. We encourage civic engagement in communities around the world, and we strengthen institutions so that they can best serve their constituencies. Our workforce development programs help people cultivate the hard and soft skills they need to succeed. And we offer people-to-people exchanges for people of all ages who seek professional and academic enrichment.

All World Learning programs are grounded in five key approaches: experiential learning, leadership development, inclusive practices, innovation, and grants management. We believe in partnering with local experts, organizations, and institutions to find solutions that will truly work for each community. Together, we create the foundations for a better tomorrow. World Learning is a member of the World Learning Inc. family, which also includes The Experiment in International Living and School for International Training.

World Learning is an equal employment opportunity/affirmative action/veterans/ADA employer, committed to increasing the diversity of its workforce.

About the Organization

The World Learning Inc. Family

World Learning | worldlearning.org

World Learning works globally to enhance the capacity and commitment of individuals, institutions, and communities to create a more peaceful and just world through education, sustainable development, and exchange. Our programs advance leadership in more than 150 countries.

The Experiment in International Living | experiment.org

The Experiment in International Living is the most experienced provider of summer abroad programs for high school students. For more than 85 years, our immersive programs have allowed participants to explore the world in an authentic and impactful way, while developing enduring friendships through hands on cultural experiences and homestays. Students come away from The Experiment with invaluable cultural, interpersonal, leadership, language, and college-prep skills that help them thrive in diverse environments and careers.

SIT | sit.edu

School for International Training (SIT), founded more than 50 years ago as a training center for early Peace Corps volunteers, provides accredited undergraduate study abroad programs on all seven continents and global and low-residency master’s degrees focused on the world’s most pressing issues. Undergraduates on SIT Study Abroad programs engage deeply with a critical global issue—climate and the environment; development and inequality; global health; media, the arts, and social change; peace and human rights; or migration and identity—within specific cultural and geographical contexts. SIT Graduate Institute students get hands-on professional training in the fields of climate change and global sustainability, conflict transformation and peace and justice leadership, international education, sustainable development, and TESOL. All SIT programs are based on the experiential learning model and a commitment to social justice.

World Learning is an equal employment opportunity/affirmative action/veterans/ADA employer, committed to increasing the diversity of its workforce.

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