Operations Manager

  • Posted on 11 July 2018

Job Description

Position Summary

Operations Manager for an anticipated civic engagement and peace project, funded by USAID, to promote stability, local solutions, and citizen participation to mitigate conflict and empower civil society in South Sudan. The Operations Manager is to be based in Juba, South Sudan and will be responsible for operations and administration of the project including logistics and procurement.


This position reports to the Chief of Party.

Primary Responsibilities:

  • Assist in the preparation of a schedule of all operations related tasks (including logistics and procurement) that need to be performed, and a timeframe for their completion;
  • Facilitate and monitor the implementation of the election calendar through providing one-on-one adviser assistance to warehouse and operations managers;
  • Liaise closely with the DCOP and security personnel in incorporating new initiatives as part of election improvement capacity;
  • Brief and make presentations to the project staff and key stakeholders on electoral operations, logistics, and procurement;
  • Assist in the design and development of the transport, handling, warehousing and distribution system which ensures security in supply and delivery in the most cost effective way, liaising with security and field ops support staff in Creative HQ;
  • Facilitate import/export and operations materials, i.e. customs clearance of procured goods;
  • Prepare and maintain project exemption letters and shipments logs;
  • Advise on operations and inventory system;
  • Advise on development and implementation of the distribution plan for inventoried equipment;
  • Work with Finance and Administration team on the receiving of goods and inspection process;
  • Liaise between contractors and service providers to create an efficient logistical support system;
  • Manage relationship with freight forwarders to coordinate the transport of goods to final destinations;
  • Process documentation for transfers between subcontractors, and also between subcontractors and other government agencies;
  • Lead efforts to competitively procure all goods and services for the program;
  • Provide oversight of the operations (including procurement and logistics) process to ensure donors compliance, cost reasonableness, allowability and allocability, accurate financial accounting, sufficient internal controls, and timely reporting;
  • Exhibit sound knowledge of FAR and AIDAR compliance principles;
  • Help develop bid documentation (such as RFPs), including scopes of work, specifications, and evaluation criteria.

Required Skills & Qualifications:

  • Experience with procurement in high risk and volatile work locations, preferably sub-Saharan Africa;
  • At least five (5) years of relevant work experience, including experience with a contractor or international NGO managing an office or program on electoral operations;
  • At least four years of experience supervising complex, high-speed, and challenging procurement operations in developing countries;
  • Experience with operations, logistics, and procurement, as well as subcontracts;
  • Knowledge of operating procedures in security in high-risk environments, and basic knowledge of operations procedures in a high-risk environment;
  • Experience in conflict, post-conflict, or transitional state environments;
  • Proficient oral and written communication skills in English;
  • Strong organizing skills; and
  • Previous experience working with USAID desired.

Local and regional candidates strongly encouraged to apply.

Position contingent upon donor funding.

Only finalists will be contacted. No phone calls, please.

About the Organization

Creative Associates International is a dynamic, fast-growing global development firm that specializes in education, economic growth, democratic development and post-crisis stabilization. Based in Washington, D.C., Creative has a field presence in more than 25 countries with a strong client portfolio that includes the U.S. Agency for International Development and the State Department, among others. Since its founding in 1977, Creative has earned a solid reputation among its clients and is well-regarded by competitors and partners alike.

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