Operations Manager

  • Senior-level, Full-time staff position
  • Posted on 5 February 2020

Job Description

Palladium’s growing Conflict, Stabilization, and Transition (CST) team is seeking Operations Managers (OMs) for a variety of upcoming USAID-funded stabilization and transition projects around the world. Palladium’s CST team is seeking individuals who want to be part of building a new, innovative and energetic practice area. The availability of these roles is contingent upon the award of projects and donor funding. Interested candidates should submit a resume for consideration; informational interviews with CST staff at Palladium are also appreciated and available.

The OM plays a key role in supporting the Chief of Party in managing Palladium’s day-to-day field presence in areas of operation, including the project’s facilities (such as office space, equipment, and project vehicles), administration, logistics, procurement, budgeting, and financial accounting (which may include cash flow management, timesheet recording, and daily monitoring of obligations, budgets, and expenditures). The OM’s responsibilities may include ensuring that program implementation is in accordance with USAID regulations and procedures and the specifications determined in the scope of work (SOW), which may include monitoring grantee worthiness; assuring fair and transparent procurement processes; reviewing financial management; and monitoring activity implementation.

The OM will be responsible for:

  • All operations including but not limited to administration, logistics, procurement, budgeting, financial, and property.
  • Ensuring that program implementation is in accordance with USAID regulations and procedures and the specifications determined in the SOW. This will include monitoring grantee worthiness, ensuring that all procurement processes are perceived as transparent by beneficiary communities, assuring fair and transparent procurement processes, review of financial management, and monitoring grant implementation.
  • Ensuring that the most reasonable, fair, expeditious, and appropriate procurement choices were made pursuant to Palladium’s Procurement Guide.
  • Supervising Palladium’s day-to-day field presence in areas of operation (including the project’s facilities such as office space, equipment, and project vehicles), administration, logistics, procurement, budgeting, and financial accounting and act as the Chief of Party when s/he is absent from the program.
  • Supervising the daily financial operations of the contract, which include cash flow management, timesheet recording, reporting to OTI on the financial aspects of the project, and daily monitoring of obligations, budgets, and expenditures.
  • Ensuring continuous liquidity for the project; handle all human resource issues; supervise the day-to-day implementation of all grants made under the program; and investigate and identify new ways of achieving project efficiencies.
  • Coordinating with the Home Office on all compliance issues, seeking legal and policy guidance on sanctions and other applicable restrictions.
  • While not directly responsible for overseeing activity development, the Operations Manager will be expected to have a good grasp of the programmatic aspects of the program and be prepared to step in as needed to support the COP and other program staff in activity development aspects of the project while staying apprised of the evolution of the local political, legal, and economic situation and on how to continuously adapt the program.

Required Skills and Qualifications

  • For mid-level: a minimum of five (5) years of relevant work experience and a bachelor’s degree or nine (9) years of relevant work experience without a bachelor’s degree. Relevant experience shall include experience working on donor-funded projects in a related role.
  • For senior level: a minimum of seven (7) years of relevant work experience and a bachelor’s degree or eleven (11) years of relevant work experience without a bachelor’s degree. Relevant experience shall include experience working on donor-funded projects in a related role.
  • Experience working in developing countries.
  • The candidate should be fluent in USAID’s policies and procedures with regard to human resources, financial management, financial reporting, and procurement processes, and grants management.
  • Financial management experience, including budgeting; financial management (tracking, reporting, and accounting); and procurement.
  • Experience with grants or small grants under contract (GUC) programs.
  • Complete fluency in written and oral English.

Desired Qualifications

  • Experience implementing/managing programming directed at impacting a transition.
  • Experience with a donor, contractor, or international NGO managing an office or program.
  • Experience working in a fragile or transitional state environment.
  • Experience working on donor-funded projects in a related role with demonstrated supervisory experience.
  • Demonstrated experience and knowledge in establishing systems and overseeing program start-up under limited time constraints.
  • Demonstrated experience and knowledge in overseeing program close-out.
  • Experience with remote management in transition environments.
  • Experience working in security challenged environments.
  • Demonstrated conversational Arabic, French, and Spanish skills. Other international languages also of interest.

About the Organization

Palladium is a global leader in the design, development and delivery of Positive Impact - the intentional creation of enduring social and economic value. We work with foundations, investors, governments, corporations, communities and civil society to formulate strategies and implement solutions that generate lasting social, environmental and financial benefits.

For the past 50 years, we have been making Positive Impact possible. With a team of more than 2,500 employees operating in 90 plus countries and a global network of more than 35,000 technical experts, Palladium has improved - and is committed to continuing to improve - economies, societies and most importantly, people's lives.

Palladium is a child-safe organization, and screens applicants for suitability to work with children. We also provide equal employment to all participants and employees without regard to race, color, religion, gender, age, disability, sexual orientation, veteran or marital status.

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