Operations Manager, Country Programs, GHSC-PSM

  • Mid-level, Full-time staff position
  • Posted on 16 February 2019

Job Description

Chemonics seeks an Operations Manager to support the Country Programs team of the Global Health Supply Chain - Procurement Supply Management (GHSC-PSM) project. The GHSC-PSM project is the primary vehicle through which USAID procures health commodities, provides technical assistance to improve partner countries’ management of supply chains, and collaborates with key international stakeholders to support global health initiatives.The Operations Manager is responsible for ensuring that sound management principals and tools are employed in project operations and implementation of its work. The Operations Manager is also responsible for managing the completion of tasks related to implementing staff satisfaction and professional development initiatives. We are looking for individuals who have a passion for making a difference in the lives of people around the world. Principal Duties and Responsibilities:
  • Coordinate all regional operations, including talent management, staffing and resourcing, performance management, staff recognition and events, and regional and portfolio management, including budgeting, financial management, and performance reporting
  • Support quarterly reporting to the Executive Office and staffing budget preparation
  • Manage staffing and resource requirements within region as an expert resource for home-office and field-office recruitment and portfolio/project resourcing
  • Support global country programs director (CPD) and operations director in ensuring regional portfolio is well-managed by participating in regular check-in meetings with project management units and providing support to project management units, as needed
  • Support project startups and closeouts through sharing best practices, linking proposal and new project teams, and ensuring proper resourcing
  • Coordinate project resourcing/staffing and supports new business staffing to ensure appropriate resource allocation and workload balance
  • Coordinate formal performance assessment process
  • Support supervisors to clearly articulate performance goals and standards, provide regular feedback, and provide overall professional advancement advice and direction to supervisees
  • Facilitate staff access to training opportunities and monitor staff progress throughout training processes
  • Represent the region internally by liaising with support divisions to reinforce and resolve all aspects of regional operations
  • Supervise, develop, and evaluate assigned staff; ensure staff receive regular constructive performance feedback, prompt resolution of problems, and the time and opportunity to grow professionally
  • Expand professional and technical knowledge through a variety of internal and external training and resources
  • Actively engage in technical practice of relevance to areas of interest or focus, sharing information and best practices learned with the company
  • Participate on proposal teams and mentor others
  • Foster and demonstrate a workplace inclusive of creating opportunity, serving others, building trust, innovation, and exceeding expectations
  • Serve as acting operations director, as needed
  • Perform other duties as required
Qualifications:
  • Minimum 3 years of administrative and/or technically relevant work experience
  • Bachelor’s degree or equivalent work experience required
  • Knowledge of company’s main client and its operations preferred
  • Demonstrated ability to communicate clearly and concisely orally and in writing
  • Willingness to work overseas for up to 4 to 8 weeks per year; experience living or working in developing countries preferred
  • Strong administrative skills, word processing abilities, knowledge of MS Office applications, and attention to detail
  • Demonstrated ability to follow standard practices and procedures, receive general instruction and supervision on work progress, and make significant contribution to end results
  • Ability to work independently and as part of a team
  • Strong organizational and work prioritization skills
  • Supervisory experience preferred
  • Demonstrated leadership, versatility, and integrity
  • Fluency in English required; secondary language proficiency preferred
Application Instructions: Apply through our Career Center at https://chu.tbe.taleo.net/chu02/ats/careers/requisition.jsp?org=CHEMONICS&cws=1&rid=3035 by March 1st, 2019. No telephone inquiries, please. Finalists will be contacted. Chemonics is an equal opportunity/Affirmative Action employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, protected veteran status, genetic information, age, or other legally protected characteristics. Military veterans, AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply.

About the Organization

Owned entirely by employees, Chemonics is an ISO-9001 certified international development company. For more than 40 years, we have partnered with local and international organizations to promote social and economic change around the world.

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