Out-Patient Department Medical Doctor (Covid-19 Anticipatory Recruitment)

  • Entry-level, Field assignment
  • Posted on 31 July 2020

Job Description


POSITION: Out-Patient Department Medical Doctor (OPD MD)

DURATION: 4 weeks

DEPARTMENT: IO – Emergencies and Recovery

LOCATION: Various - Canada

POSTING STATUS: Unaccompanied


Do you want to make a difference? Join the world’s largest humanitarian network. The Canadian Red Cross Society (CRCS) is a non-profit, humanitarian organization dedicated to helping Canadians, as well as the most vulnerable throughout the world.

A Health Emergency Response Unit (ERU) is a standardized modular package of equipment, medical supplies and pharmaceuticals ready to be deployed on short notice with a team of highly qualified and trained personnel to emergencies. The OPD MD, under the direction of the Senior Medical Officer or Team Leader, will work in collaboration with CRC staff and volunteers, local health authorities and affected communities as part of a team within the mandate of the CRC.

Specifically, the Out-Patient Department MD will:

  • Undertake medical duties in accordance with professional standards of practice to ensure high quality, safe patient care
  • Support other health care providers in providing high quality, safe patient care.
  • Participate in relevant activities depending on the phase of ERU deployment (i.e. inception and set-up of services, handover of activities, etc.)

Key Tasks and Responsibilities

These are the duties and tasks applicable to the OPD MD in an ERU.

Provide medical care to out-patients in an ERU setting, in collaboration with nursing, medical and clinical support service team members; be flexible and available to provide medical care within other service areas as required (i.e. mobile clinics, in-patient department, isolation/outbreak areas, etc.)

Responsible for OPD consultations.

  • Available and on-call for emergencies as required.
  • Work in accordance with guidelines and protocols used within the ERU as directed by the Management Team
  • Ensure documentation meets local legal requirements and acceptable professional standards
  • Collect and report appropriate statistical information using the health information system (HIS) and incorporate relevant information into regular unit reports.
  • Liaise as requested with local health authorities and other health providers.
  • Other duties and tasks as assigned by superior(s).

Duties Applicable to All Staff

These duties complement the key tasks and responsibilities of each ERU team member and are in addition to the specific mandate elaborated in the ERU Deployment Order and Terms of Reference:

Actively work towards the achievement of the CRC’s mission:

  • to improve the lives of vulnerable people by mobilizing the power of humanity in Canada and around the world

Abide by and work in accordance with the Red Cross/Red Crescent principles:

  • To prevent and alleviate human suffering
  • To protect life and health and ensure respect for the human being

Making no discrimination as to nationality, race, religious beliefs, class or political opinions, and giving priority to the most urgent cases of distress

Not taking sides in hostilities or engaging in controversies of a political, racial, religious or ideological nature

Not prompted in any manner by desire for gain

Sharing equal status with other Societies in the Movement and equal responsibilities and duties in helping each other (international settings)

Abide by and work in accordance with the ERU Standard Operating Procedures and/or context-specific protocols

Contribute to a positive team environment and service excellence to meet the needs of the patient population

Perform any other work-related duties and responsibilities that may be assigned by the line manager.

General Qualifications

  • In good mental and physical health
  • Discrete, professional and mature
  • Capable of decision-making in conditions of uncertainty
  • Able to work with limited resources, demonstrate innovation in problem solving
  • Capable of handling extreme stress, change and situations of insecurity
  • Able to mobilize for up to four weeks on very short notice
  • Committed to Gender Equality and Social Inclusion standards

Education and Training

  • Academic qualification in medicine with specialization in: emergency medicine, general medicine, family medicine, or other appropriate area
  • Current Professional Registration (registered and in good standing) in Canada
  • Preferred professional certification or post-graduate qualification in: public health, emergency medicine


  • Minimum 3 years professional clinical experience
  • Experience managing and supporting other staff in professional field
  • Experience living and working in an unfamiliar professional context
  • Professional experience working in low resource, humanitarian or disaster contexts an asset
  • Professional experience in emergency/disaster medicine, outbreak management, public health, pediatrics, rural and remote medicine or other relevant areas is an asset


  • Experience working with pediatric, adult and geriatric patient populations
  • Ability to coordinate and deliver out-patient services in low-resource settings
  • Competent computer skills (Windows, Microsoft Office, spreadsheets, word processing, e-mail)
  • Fluency in English is required. Working fluency in French is a preferred asset; fluency in other languages is an asset

Core Competencies

  • Building trust
  • Teamwork
  • Communication
  • Professionalism
  • Empowering others
  • Diversity
  • Judgement/Decision-making
  • Working Conditions

    This is a field-based position. Working in a setting that is very demanding, both physically and psychologically. Difficult working conditions are expected, including the following:

  • Issues of access and mobility due to the dynamic nature of an emergency situation

  • Ability to meet the physical requirements of an ERU mission, which may include the set-up, stocking or packing down of a field hospital, the ability to lift up to 25 kgs, and the ability to stand or travel for long periods of time

  • Long hours of work in a demanding context with limited resources

  • The ability to work in a high risk, fluid and evolving situation may be required, as is the ability to work in stressful and often ambiguous conditions.

  • Basic living conditions

  • CRCS supports a safe working environment and comfortable accommodation however, as in all contexts, ERU team members must be aware and responsible for their personal safety and that of employees under their supervision.

  • In some remote areas access to a referral pathway could be limited

  • All CRCS delegates must be cleared by the Travel Health Team with medical clearance.

*Please note that further qualifications in specific technical disciplines may be required based upon the response context.

Applications will be reviewed on a rolling basis and candidates are encouraged to apply as soon as possible.

About the Organization

The Canadian Red Cross helps people affected by emergencies and disasters—situations ranging from a housefire to a flood that disrupts an entire region of the country. Following a disaster, the Red Cross works with governments and other humanitarian organizations to provide for people's basic needs—food, clothing, shelter, first aid, emotional support and family reunification. The specific services offered are based on the community's needs and the role that their Red Cross has in the local disaster response plan. The Canadian Red Cross works overseas in cooperation with other members of the International Red Cross/Red Crescent Movement: 185 National Red Cross or Red Crescent Societies, the International Federation of Red Cross and Red Crescent Societies and the International Committee of the Red Cross. With the support of the Canadian public and the Canadian International Development Agency, we work in situations of war and natural disaster to bring urgently needed relief items, reunite families and help rebuild communities. The Canadian Red Cross supports and manages development and rehabilitation programs, ranging from primary health care to water sanitation. Each year, the Canadian Red Cross sends about 100 professional relief workers on overseas missions.

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