Planning & Mobilisation Coordinator, Pacific Labour Facility - Brisbane

  • Senior-level, Full-time staff position
  • Posted on 17 September 2019
  • Ashmore and Cartier
  • Closing on 17 October 2019
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Job Description

Palladium is a global leader in the design, development and delivery of Positive Impact - the intentional creation of enduring social and economic value. We work with foundations, investors, governments, corporations, communities and civil society to formulate strategies and implement solutions that generate lasting social, environmental and financial benefits.

For the past 50 years, we have been making Positive Impact possible. With a team of more than 2,500 employees operating in 90 plus countries and a global network of more than 35,000 technical experts, Palladium has improved - and is committed to continuing to improve - economies, societies and most importantly, people’s lives.

Palladium is a child-safe organisation, and screens applicants for suitability to work with children. We also provide equal employment to all participants and employees without regard to race, color, religion, gender, age, disability, sexual orientation, veteran or marital status. The Pacific Labour Scheme and the Seasonal Worker Programme are two employment programs sponsored by the Australian government, which allow citizens of Pacific Countries to take up low and semi-skilled work opportunities with Australian employers in certain locations and industries.

The Pacific Labour Facility (PLF) facilitates the connection of Australian employers with Pacific workers for both these programs. The facility also provides continuous support to Pacific workers who are taking part in the programs. The PLF will act as a trusted intermediary in connecting Australian employers with Pacific workers and in its partnerships with Pacific countries, the private sector and other stakeholders. The PLF is managed by Palladium on behalf of the Department of Foreign Affairs &Trade (DFAT).

The Planning and Mobilisation Coordinator will lead planning with Pacific Island countries and approved employers for the mobilisation of workers following their selection to work in Australia under the Pacific Labour Scheme. They will act as a focal point for PLF staff involved in the mobilisation process and assist with the efficient and smooth deployment of workers to Australia. The responsibilities of this role may be subject to change as a result of ongoing review and development of the on-arrival and mobilisation processes.
Under the direction of the Worker Welfare Manager - Systems the Planning and Mobilisation Coordinator will:

  • Act as the key PLF contact point for Pacific Island countries and approved employers in the associated planning and mobilisation of workers, after selection by approved employers
  • Lead development and operation of processes and procedures to manage the smooth mobilisation of workers, and efficient delineation of roles and responsibilities between the PLF’s Supply, Demand and Worker Welfare streams. This includes the establishment of effective communication and planning processes to manage the functions and requirements of the Supply, Demand and Worker Welfare streams
  • Assist Labour Mobility Engagement Managers in up to ten Pacific Island countries to manage the process between selection and mobilisation. In each country this may include:
    • supporting labour sending units and workers with visa documentation lodging
    • maintaining contact with workers while they await their arrival date
    • coordinating with the Demand and Supply teams of the PLF to ensure all parties are informed of information pertinent to their remit
  • Liaise with PLF Streams and Pacific Island countries to ensure health-related issues for workers are addressed prior to mobilisation. This may include providing assistance and advice to sending countries in response to pre-departure health checks/ issues and the appropriate documentation of health-related matters (in line with documentation guidelines)
  • Maintain regular contact with approved employers and visa agents, to monitor/ contribute to the planning and progress of mobilisations
  • Provide advice and respond to requests for updates from approved employers on mobilisations including the collation of information and documentation (e.g. Worker details, flight itineraries etc.)
  • Manage and/ or further develop the PLF Mobilisation Tracker, for the purpose of tracking progress on high volumes of workers mobilising from ten Pacific Island countries. This includes working across the Supply, Demand and Worker Welfare streams in the collection of information, planning and communication of mobilisation activities to keep them informed of key dates and details
  • Develop the PLF Mobilisation Guidelines, including continual review and consideration of recommendations to streamline operational processes.
  • Assist the Worker Welfare Manager - Systems to collect relevant worker information (e.g. age, contact details, next of kin)
  • Manage the day to day tasks of the Planning and Mobilisation Assistant
  • Be available for rostered shifts on the 24-7 phone support line for workers

The Planning and Mobilisation Coordinator will possess the following qualifications and experience:

  • Experience in administration, especially in the support function of a large-scale organization
  • Excellent interpersonal skills including an ability to work within a cross-cultural context and to manage expectations and competing stakeholder demands
  • Proven track record in office management systems and procedures
  • Experience conducting training and briefings
  • Ability to use technology effectively to support the operations of a large program or organisation
  • High-level proficiency in Word, Excel, PowerPoint and Outlook
  • Ability to operate both autonomously and within a team
  • Strong personal attributes of resilience and agility
  • Ability to work to deadlines, and to balance competing priorities.

To be considered for this role applicants must have unrestricted rights to work in Australia.

About the Organization

Palladium develops and delivers solutions that create positive impact for communities, businesses, societies and economies. We transform lives and create enduring value by working with governments, corporations and non-profit organisations.


Palladium is built on the idea that progress will be supported by four key pillars: • International Development • Strategy Execution Consulting • Impact Investment • Training and Events We create positive impact through more than 100 current projects with more than 2000 employees operating in over 90 countries.

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