Program Assistant, Anglophone Africa

  • Mid-level, Full-time staff position
  • Posted on 14 July 2020
  • Washington, DC, District of Columbia, United States
  • Closing on 15 August 2020
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Job Description

Overview

Program Assistant
Anglophone Africa
Based in Washington, D.C.
Not eligible for Remote Work
Reports to the Senior Program Manager

Who we are

We’re Population Services International (PSI), the world’s leading non-profit social marketing organization. We work to make it easier for people in the developing world to be healthy by providing access to products and services that range from mosquito nets to HIV testing.

There are over 9,000 “PSI’ers” around the world. It’s a diverse group of entrepreneurs and professionals with an unusually wide range of backgrounds - from the medical industry to the music business - all with unique skills we bring to the job.

Join us!

Though contested by other departments, the Anglophone Africa (AA) team is clearly the best at PSI. AA is known as the innovation lab, a place where exciting new ideas in global health are tested. Currently, we have programs operating in Zimbabwe, Eswatini, Lesotho, Ghana, Zambia, Namibia, Ethiopia, Kenya, Malawi, Tanzania, South Africa, Rwanda, and Uganda.

We are looking for a Program Assistant (PA) to support program management functions in the Anglophone Africa department. The PA will have wide ranging responsibilities and work with PSI staff at all levels both in Washington and overseas. The position requires flexibility and willingness to assume varied duties and projects with an emphasis on administrative and financial tasks. This position is based in Washington, D.C. and reports to the Associate Program Manager for Anglophone Africa.

The position will form part of a regional backstopping team based in DC and Nairobi and will be expected to interact regularly with the Regional Office in Nairobi, the field offices in the region, as well as other departments in Washington including Contracts, Finance and Procurement.

Sound like you? Read on.

Responsibilities

Your contribution

RESPONSIBILITIES: The Program Assistant is responsible for providing administrative and financial support to the staff of the Anglophone Africa region, ensuring smooth and timely flow of work and will be assigned to support country offices. Duties include, but are not limited to the following:

  • Provide dynamic and proactive administrative support to the Associate Program Managers, Program Managers, Finance Manager, Subaward Manager, Financial Analysts, and Regional Directors
  • Liaise with the Grants and Contracts department for review of contracts and budgets, and track/respond to issues
  • Create review, update and realign donor budgets as assigned, and manage the project setup and modification process
  • Review and process vendor and consultant invoices generated both through DC and the country offices; track and reconcile credit card activity and business communications expenses
  • Support the review of monthly financial status reports review for assigned countries
  • Collect and review supporting documents for audit requests
  • Support maintenance of internal report management systems and tools
  • Manage and organize departmental events such as: department meetings, retreats, team building activities, etc.
  • Assist with travel arrangements for Anglophone staff including: helping to secure visas for urgent travel, making hotel reservations, airport pick-up for visitors to D.C., and scheduling appointments
  • Maintain existing departmental system of filing, classifying, and tracking country-specific documentation and support the design of tools and systems for knowledge management and information tracking
  • Schedule and prepare for meetings and take minutes as requested
  • Assist with regional expenses and reconciliation
  • Other administrative and programmatic duties as assigned
Qualifications

What are we looking for?

The candidate we hire will embody PSI’s corporate values:

Collaboration: You can work independently, but thrive within a team.
Trust: You trust that your manager and team will have your back and care deeply about gaining that same trust from your teammates
Pragmatism: You dive in and maintain momentum even when things are ambiguous and you don’t let perfect get in the way of good enough.
Honesty: You aren’t afraid to speak up and speak your mind.
Measurement: You set clear and challenging goals and hold yourself accountable to driving measurable results.
Commitment: You’re independent and a free thinker, but you’re ready to buy in to the direction of the team and commit to its success.

The basics
  • Bachelor’s degree
  • At least one-year experience working in a fast-paced office environment
  • Experience living outside the United States and in multicultural environments preferred
  • Advanced computer skills with strong Excel skills (and including MS Office applications)
  • Excellent organizational and administrative skills with strong attention to detail and timeliness
  • Proven ability to develop routines to manage large workloads and organize work efficiently
  • Readiness to interact with a variety of people and assume diverse duties and tasks
  • References will be required.
  • Must be authorized to work in the United States. N.B. PSI will not consider work visa sponsorship for this position.
  • The successful candidate will be required to pass a background check.
Successful candidates will be customer service oriented, exhibit excellent communication and interpersonal skills; have proven problem solving ability; be able to work efficiently and quickly under pressure; be able to prioritize and perform multiple tasks; and have the ability to work with minimal supervision and follow through on assignments. Preference will be given to candidates with a demonstrated interest in international health and development issues.

Icing on the cake
  • Excellent interpersonal and communications skills; you feel comfortable speaking up when you have something important to say and have the ability to effectively interact with senior management.
  • Mind for Process Improvement. You bring awareness and commitment to doing work effectively and efficiently. We want people who will see a way to streamline or improve a process and who won’t hesitate to share their ideas in making it happen.
  • Champion of Fun. You support the idea that the team that works hard should play hard. We like people with a team attitude who smile and encourage others through both easy and tough tasks.
  • Can-do Attitude. You can juggle multiple competing deadlines without getting flustered and with a sense of humor.
  • Your Passion: You are passionate about international health and development issues.
  • Organizational and Administrative Wiz. You love staying organized and paying special attention to details.
Status: Non-exempt

PSI is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of actual or perceived race, religion, color, sex, age, national origin, disability, sexual orientation, marital status, personal appearance, matriculation, political affiliation, family status or responsibilities, gender identity or expression, pregnancy, childbirth, related medical conditions or breastfeeding, genetic information, amnesty, veteran, special disabled veteran or uniform service member status or employment status.
ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: newhiresupport@psi.org or call (202)785-0072.

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About the Organization

About PSI: PSI is a leading global health organization with programs targeting malaria, child survival, HIV and reproductive health. Working in partnership within the public and private sectors, and harnessing the power of the markets, PSI provides life-saving products, clinical services and behavior change communications that empower the world's most vulnerable populations, in over 65 countries to lead healthier lives. Over 150 staff in the Washington D.C headquarters, 100 overseas expatriate staff and almost 8,000 local staff work to execute PSI’s critical and innovative programs worldwide. Health Impact and Donors: PSI has a unique focus on measurable health impact much like successful corporations measure profitability. Measuring the results of PSI’s health interventions isn’t as simple as counting lives saved. PSI employs an entire team of researchers to continuously evaluate PSI performance against evidence-based objectives and verifiable indicators. Such strict measurement of PSI performance is what sets the organization apart from others in the field and feeds into the design of innovative, targeted and cost-effective interventions. By utilizing the DALY (Disability Adjusted Life Year) system, PSI estimates that in 2009 alone, its programs directly prevented more than 156,000 HIV infections, 2.6 million unintended pregnancies, almost 150,000 deaths from malaria and diarrhea and 19 million malaria episodes. In addition, roughly 25,000 patients were treated for TB. With a focus on decentralized management and local experts, innovative programs and successful benchmarking, PSI is proud of its long term commitment to serve those most in need. PSI is supported by several major donors including: governments of the United States, United Kingdom, Germany and the Netherlands; the Global Fund, various United Nations agencies, private foundations, corporations and individuals. Areas of PSI focus: HIV: PSI has HIV programs in over 60 countries around the world. Interventions, which include social marketing of HIV products and services and targeted HIV communications, are based upon a commitment to produce measurable health impact and an emphasis upon rigorous research and evaluation. Although condom social marketing and targeted communications remain the cornerstones of PSI's work to address the HIV pandemic, country programs also implement an increasingly comprehensive range of interventions in response to the changing needs of specific country contexts and populations. PSI is increasingly implementing innovations such as male circumcision services and targeted communications for concurrent sexual partnerships and injection drug use interventions. TB: Tuberculosis (TB) is a curable and preventable illness, yet it remains a major cause of death worldwide. It is one of the biggest killers of women of reproductive age and the most common cause of death among people living with HIV/AIDS. PSI provides a variety of innovative TB and TB/HIV-related services, engaging private providers in diagnosis and treatment and integrating HIV counseling and testing with TB services. It also creates innovative behavior change communications campaigns to increase awareness of TB and TB/HIV and to promote healthy behaviors. Child Survival: Vulnerable children are one of PSI’s most important target groups. According to the WHO, nearly 10 million children under the age of five die each year – more than 1,000 every hour. Tragically, about two-thirds of child deaths are preventable through practical, low-cost interventions. PSI works to improve child survival by helping developing countries address water-borne diseases such as diarrhea, malaria, pneumonia and HIV with prevention and treatment education and products. PSI’s child survival programs improve the health and save the lives of children under five in more than 30 countries. Reproductive Health: In over 30 countries throughout the world PSI empowers women and couples to lead healthier lives by providing access to innovative family planning and maternal health products and services. Every year, there are more than 60 million unintended pregnancies and more than 500,000 women die from pregnancy-related causes. In 2008 alone, PSI prevented an estimated 3.1 million unintended pregnancies and 15,000 maternal deaths, and enabled millions of couples to plan their families. Over the past three decades, PSI has expanded the contraceptive methods in its portfolio from male condoms and oral contraceptives to include injectable contraceptives, intrauterine contraceptive devices (IUD), emergency contraception pills, implants, female condoms, voluntary sterilization, and fertility awareness methods such as the Standard Days Method using Cyclebeads®. PSI’s RH platform has also grown to address maternal mortality through the prevention of post-partum hemorrhage and sepsis, and the prevention of unsafe abortion. Clean Water: Access to clean water is a challenge in almost all of the countries PSI operates in. Increasing awareness of water borne diseases and accessibility to treated water are a core part of PSI’s efforts across its health areas. PSI and its many partners are working together to promote the Safe Water System, a water quality intervention that employs proven, easy-to-use and inexpensive solutions such as household water treatment appropriate for the developing world. Household water treatment and safe storage ensures that each sip of water is safe to drink. Household water treatment can be adopted quickly, inexpensively, at national scale in both development and emergency situations, making an immediate difference on the lives of those who rely on transporting to and storing water in their homes. Malaria: PSI provides malaria control support to national Ministries of Health in over 30 countries worldwide. PSI tailors its malaria control programs to the unique environment in each country and the needs outlined by the Ministry of Health to achieve the Abuja Targets and MDGs. PSI’s malaria control programs include delivery of insecticide treated mosquito nets, pre-packaged malaria treatment, behavior change communications and operational research.

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