Program Management Support Officer

Job Description

Dutystation: Addis Ababa, Ethiopia

Functional responsibilities

The Program Management Support Officer will be responsible for the following functional responsibilities, but not limited to:

• Development and Follow-up of Business Opportunities
• Project Support
• Support Communication and Knowledge Management
• Monitoring and Progress Controls

Development and Follow-up of Business Opportunities

• Contribute to and support the development and implementation of the HoA MCO business strategy.
• Conduct research on donor aid flows worldwide, including UN and other agencies, trends in aid, potential future markets for growth, and criteria for selecting target markets and partners, with a special focus on HoA MCO core business.
• Explore opportunities for new programs and develop proposals for submission to partners.
• Synthesize and summarize information relevant to business development, preparing relevant reports, briefing notes, talking points, presentations, and other materials for internal and external use.
• Advocate for UNOPS as a partner and service provider of choice.
• Support the development of strategic partnerships with key counterparts and business opportunities.
• Maintain and develop contacts and partnerships within the donor community (UN agencies, host government, donor governments, donor organizations, etc.), monitor communications, and follow up on activities.
• Support the HoA MCO leadership team in the implementation and progress monitoring/reporting of corporate and strategic initiatives.
• Identify requirements related to marketing materials and their distribution, as well as reports/publications for existing and potential clients and partners.
• Communicate with relevant UNOPS personnel on matters pertaining to their respective responsibilities in relation to program and business development.
• Develop UNOPS capacity statements for various services provided by UNOPS.
• Support HoA MCO operations and contribute to knowledge sharing, enhancing the harmonization of projects while facilitating synergies with team members.

Project Support

• Prepare project documents, legal agreements, budgets, and support engagement clearance.
• Assist in preparing meetings and events, including drafting talking points and meeting minutes.
• Support the HoA MCO leadership team in project compliance and quality assurance by providing up-to-date analysis of project progress and tracking performance against portfolio Key Performance Indicators (KPIs).
• Collaborate with business area teams to understand project requirements, shape the initial project request, and provide a high-level estimate of project effort and costs.
• Support internal coordination of corporate and strategic initiatives, planning, reporting, knowledge sharing, and communications.

Support Communication and Knowledge Management

• Promote the circulation of information within HoA MCO and its units to support knowledge management and create cross-synergies within HoA MCO units.
• Work with the communications unit to produce high-quality communications and visibility materials for HoA MCO on websites.

Monitoring and Progress Controls

• Support the preparation of the monthly KPI reports as per the HoA MCO target agreement.
• Prepare periodic updates on the progress of corporate action plans.
• Conduct ad hoc research on potential business partners.
• Assist in the induction of new staff regarding UNOPS, its mandates, systems, and operations.

Impacts of results

The successful achievement of results enhances the overall efficiency of the office by expanding the client base and improving service line diversification. Increased visibility and partner satisfaction strengthen UNOPS’ reputation, while adherence to internal operations ensures smoother management and operations. These efforts reinforce UNOPS’ position as a reliable and effective partner in sustainable development and project management across the region.

Education/Experience/Language requirements

Education:

• A first-level university Degree (Bachelor’s) in Business/Commerce, Marketing, Economics, Management, International Affairs, Political Science, Development Studies, or a related discipline is required.

• An advanced university Degree (Master’s) in Business/Commerce, Marketing, Economics, Management, International Affairs, Political Science, Development Studies, or a related discipline is an asset.

Certification:

• Prince 2 Foundation or equivalent is an advantage

• Prince 2 Practitioner or equivalent an advantage

Experience:

• A minimum of two (2) years of relevant experience, in combination with a Bachelor’s degree, in donor relations and/or business development functions is required.

• Experience in partnership development, international development, and/or commercial and legal agreements is an asset.

Language:

• Fluency in spoken and written English is required.

• Knowledge of another official UN language is an asset

About the Organization

TOGETHER, WE BUILD THE FUTURE

UNOPS – an operational arm of the United Nations – supports the achievement of the Sustainable Development Goals (SDGs) by successfully implementing its partners’ peacebuilding, humanitarian and development projects around the world.

Our mission is to help people build better lives and countries achieve peace and sustainable development.

We are proud of our people and embrace diversity and are committed to equal employment opportunities. Our workforce brings together approximately 160 nationalities, represented by over 5,000 UNOPS personnel as well as some 7,800 personnel recruited on behalf of our partners. Spread across 80 countries from a range of backgrounds, and languages and have different gender identities, sexual orientations, and abilities.

We encourage women and candidates from underrepresented groups in UNOPS to apply. These include candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities.