Position: Program Manager
Location: Tehran, Iran (with travels to RI operation areas)
Duration: 1 year with possible extension
Reports to: Program Director
Number of staff: direct management of 2 coordinators, (possibility of increase with growth)
Relief International is a leading nonprofit organization working in roughly 20 countries to relieve poverty, ensure well-being and advance dignity. We specialize in fragile settings, responding to natural disasters, humanitarian crises and chronic poverty.
Relief International combines humanitarian and development approaches to provide immediate services while laying the groundwork for long-term impact. Our signature approach — which we call the RI Way—emphasizes local participation, an integration of services, strategic partnerships and a focus on civic skills. In this way, we empower communities to find, design and implement the solutions that work best for them.
RI is looking to expand its programming in humanitarian response, protracted relief and recovery, and development settings and is seeking a Program Manager / Technical Sector lead, based in Tehran who will focus on designing new programs; providing technical support to quality and effective program implementation (including supervising activities, management of sectors, M&E, reporting), fund raising, advocacy and coordination with key actors; and facilitating learning within the organization and building on best practices. The candidate is expected to be fluent in English.
Position Responsibilities and Duties:
Leadership and Program Management (50%)
- Overall responsible for the technical quality and standard of RI-Iran programs across operational areas, within budgets and work plans, focusing on producing required deliverables
- Overall responsible for supervising and supporting timely and effective implementation of projects and activities, including achieving set indicator targets and objectives, and grant management.
- Ensure that RI-Iran projects and activities are coherent with RI’s sector-specific strategy, international standards and related donor contractual obligations.
- Conduct field visits, for monitoring, consultation with key stakeholders and providing support to program coordinators for ensuring timely and effective project implementation, determining gaps and needs, addressing them and taking corrective measures within appropriate timelines.
- Coordinate with other RI sectors in Iran to integrate activities/ indicators, especially through awareness building, and mainstreaming protection and cash aimed at enhanced well-being and access to services amongst beneficiaries
- Organize and develop implementation work plans, projected spend downs, no-cost extensions, donor Topups as and when required.
- Liaise with Finance and Procurements/Operations team to ensure grants and programs align with forecast expenditure
- Ensure appropriate links are established amongst humanitarian actions and longer-term sector plans, incorporating the concept of ‘building back better’ and specific risk reduction measures.
- Clearly defines training needs of staff and ensures they are able to access training and professional development resources appropriate to their skill gaps/needs.
Strategic Decision-making and Program Development (30%)
- Develop the RI-Iran strategy and ensure all projects and activities are designed in coherence with other sectors.
- Provide leadership and take an active role in proposal writing and investigate areas of future funding.
- Provide leadership and strategic direction to the team in program planning.
- Develop position papers based on project data, country context and current trends
- In consultation with other staff, produce an annual work plan for activities that supports strategic priorities and aligns with the overarching humanitarian response.
- Promote adherence of standards / best practices, promoting local adaptation.
- Lead and contribute to the joint analysis of information and data leading to joint identification of gaps in response and agreement on priorities.
- Contribute to identifying critical issues that require multi-sectoral responses, and plan the relevant synergistic interventions with the other working groups/clusters concerned.
Monitoring and Reporting (10%)
- Ensure active contribution to and involvement in monitoring of interventions; ensure the collation, analysis and sharing data related to project activities and context for purposes of designing new interventions, donor advocacy and fund raising
- Support the development of needs assessments, screening, KAP questionnaires and conduct in-depth analysis on the same.
- Supports field teams in ensuring that robust monitoring systems are in place and reviews are undertaken periodically.
- Be responsible for project reports, including writing and providing data analysis for donor reporting and advocacy.
- Conduct monitoring visits to project locations; develop field visit reports and action plans and following up on any actions.
Contingency Planning and Capacity Building (10%)
- Lead joint contingency planning for potential new events or set-backs, when required.
- Identify urgent training needs in relation to technical standards and protocols for delivery of key services to ensure their adoption and uniform application by all staff.
- Coordinate the dissemination of key technical materials and organize training with a special focus on standards and best practice.
- Build technical capacity of RI teams, partners, NGOs and government counterparts as required.
Areas of Expertise:
RI wishes to identify a Program Coordinator with demonstrated experience and expertise in:
- Program design and development, most notably for the European Union (EU),ECHO, DEVCO, DFID, GFFO and global donors.
- Experience in working with partnerships is beneficial and desirable.
- Design and implementation of programs in fragile states and for refugee and IDP populations
- Technical writing for proposals, M&E design, program reports, and strategic global planning
- Monitoring, Evaluation, and Learning in programming
- Working with host-country government, standards, and requirements including Ministries
- Designing and performing needs / beneficiary assessments and M&E plans for projects
- Programming in emergency, protracted crisis, and development settings with experience in WASH, Cash, protection, health and nutrition.
Qualifications & Requirements:
This position demands a dynamic individual with a demonstrated ability to achieve results in demanding and often difficult environments.
- 5 years experience in relevant donor-funded projects; including fragile states
- 2 years experience in relevant field supporting project teams on full project cycle technical needs (design, implementation, M&E, lessons learned)
- Demonstrated ability to manage multiple priorities, deadlines, tasks efficiently in high-stress environment
- Speaking and writing fluency in English is required,
- Excellent time management skills, resourcefulness, with strong attention to detail
- Ability to work virtually with team members spread out around the world
- Excellent analytical and organizational skills
- Ability to think critically and creatively
- Proficiency in Microsoft Office
- Excellent representation, presentation and communication skills.
- Creating an empowering and motivating environment; building relationships internally and externally
- Respecting and promoting individual and cultural differences
We uphold the Humanitarian Principles: humanity, neutrality, impartiality, and operational independence. We affirmatively engage the most vulnerable communities.
- Transparency and Accountability
- Agility and Innovation
For more information on our work and living in Iran please visit:
About the Organization
Relief International specializes in relief and development programs that benefit people in acute distress. A registered non-profit in the US, UK, France and Belgium, our work targets those fragile countries or communities that suffer from recurrent man-made or natural crises that impede human development. The people that we serve live in seventeen countries across the Middle East, Africa, and Asia where the debilitating effects of political instability, forced displacement, and natural disasters are pervasive. Often, RI is the only organization providing healthcare, education, logistics, energy, capacity building, economic development, sanitation, and many other forms of assistance to these highly vulnerable communities.