Program Manager I - MEAL,South Sudan

  • Mid-level, Full-time staff position
  • Posted on 10 June 2020
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Job Description

Job Summary:

CRS South Sudan is seeking a Program Manager I - Monitoring, Evaluation, Accountability and Learning (MEAL) for an anticipated 12-month USAID/ Office of US Disaster Assistance (OFDA) funded program in South Sudan.

Program Manager I - MEAL will ensure delivery of high-quality MEAL practices and procedures to continuously improve the impact of its health, nutrition and WASH programming. The post-holder will recruit, train, and lead the program’s MEAL team; develop the project MEAL system and train CRS and partner staff on the MEAL system; undertake direct implementation of MEAL activities in insecure and remote field locations; train and coordinate with partner’s MEAL teams; and coordinate with other CRS project’s MEAL teams to amplify the value and impact of CRS’ program portfolio.

Roles and Key Responsibilities:

  • Ensure the development, testing, and roll-out of program-level MEAL systems, including performance monitoring plans (PMP), performance indicator reference sheets (PIR), indicator performance tracking table (IPTT), data collection instruments, data and reporting flow maps, feedback and response mechanisms (FRM), and detailed implementation plan (DIP).
  • Ensure all MEAL plans reflect operational constraints including insecurity and seasonal access.
  • Ensure effective planning, coordination, and integration of MEAL efforts and reporting with other CRS programs to optimize the use of shared MEAL teams, assets and facilities, and strengthen the collective impact of interventions.
  • Adapt and test existing MEAL technical guidelines, frameworks, standard operating procedures, data collection tools, and databases on program related interventions. Lead the development of MEAL technical guidelines for new interventions (e.g. reproductive health services in resource poor settings).
  • Plan and oversee the implementation of the MEAL system in line with the program’s detailed implementation plan. Coordinate implementation of monitoring and accountability activities and processes (including ICT4D). Track compliance with donor requirements on deliverables, timelines and reporting.
  • Recruit, train, and supervise MEAL staff. Manage team dynamics and staff well-being. Provide coaching, strategically tailor individual development plans, and complete performance management for direct reports. Identify MEAL staff capacity and technical assistance needs and support capacity strengthening activities. Lead goal setting and performance management for MEAL staff and contribute to same for staff shared with other CRS programs.
  • Provide management, guidance, technical oversight, and direct supervision of the program’s MEAL team.

Knowledge, Skills and Abilities

  • Technical experience in developing and directly implementing MEAL systems for nutrition, health, and WASH.
  • Strong critical thinking and creative problem-solving skills with ability to make sound judgment. Proven ability to plan and manage multiple tasks in parallel. Capacity to respond rapidly to evolving challenges, devise appropriate solutions and achieve results.
  • Cultural awareness and the capacity to learn rapidly and adapt management approaches to varying cultural and security contexts.
  • Strong relationship management skills and the ability to work effectively with culturally diverse groups. Experience and skills in implementing matrix management for programs and operations field teams.
  • Strong written and verbal communication skills with ability to write reports and analyze data.

Preferred Qualifications

  • Experience with leading MEAL on OFDA-funded projects.
  • Experience conducting SMART surveys
  • Strong qualitative analysis skills
  • Direct project management experience with ICT4D, including CommCare is highly desirable.
  • Experience contributing to the development of technical proposals.
  • Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information management systems.

Required Languages - English

Travel - Must be willing and able to spend up to 80% of time in remote and insecure field locations.

Supervisory Responsibilities - Direct supervision of HMIS Officer and MEAL Coordinators


Basic Qualifications

  • Master’s Degree in Statistics, Economics, Demography, Monitoring and Evaluation, Development Studies or a related discipline. Additional experience may substitute for some education.
  • Minimum of 2 years of relevant international field-based experience in coordinating or managing MEAL systems for moderately complex health and nutrition related programs, preferably with an international NGO.
  • Demonstrated experience working in remote field locations and carrying out direct implementation of MEAL systems in conflict settings.
  • MEAL skills and experience in health and nutrition programming in conflict settings
  • Demonstrated experience analyzing health and nutrition data
  • Demonstrated experience working with USG donors
  • Experience with Epi-Info, SAS, SPSS, R, Stata or similar analytical software required

Agency-wide Competencies (for all CRS Staff)

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

· Integrity
· Continuous Improvement & Innovation
· Builds Relationships
· Develops Talent
· Strategic Mindset
· Accountability & Stewardship

***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

CRS is an Equal Opportunity Employer

Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners people of all faiths and secular traditions who share our values and our commitment to serving those in need.

About the Organization

Catholic Relief Services was founded in 1943 by the Catholic Bishops of the United States. Our mission is to assist the poor and disadvantaged, leveraging the teachings of the Gospel of Jesus Christ to alleviate human suffering, promote development of all people, and to foster charity and justice throughout the world. Working through local offices and an extensive network of partners, CRS operates on five continents and in 98 countries. We aid the poor by first providing direct assistance where needed, then encouraging people to help with their own development. Together, these approaches foster secure, productive, just communities that enable people to realize their potential. As the official international relief and development agency of the U.S. Catholic community, CRS is also committed to educating the people of the United States to fulfill their moral responsibilities toward our global brothers and sisters by helping the poor, working to remove the causes of poverty, and promoting social justice.

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