Job Title: Program Manager II MEAL- Sanitation Activity, DRC
Job Location: Eastern DRC, TBD
Job Type: Regular, Full Time
Reports to: Chief of Party
*This post is contingent on donor funding.
Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.
The Democratic Republic of the Congo (DRC) is one of the most populous, vast and resource rich countries in sub-Saharan Africa. Decades of conflict and other challenges over the past decades have left DRC with an 80 percent poverty rate, an annual per capita income of just over $120, inadequate social and health services, and weak governmental institutions. Given its fragility and weak institutions, the country is susceptible to health crises, including recent outbreaks of Ebola, measles, cholera and COVID-19.
Catholic Relief Services (CRS) carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. CRS has operated in the DRC since 1961, successfully implementing programs in nutrition, agriculture livelihoods, emergency, water, sanitation and hygiene (WASH), health, microfinance, and peacebuilding throughout the country. CRS/DRC currently has around 180 staff operating out of 6 offices in Kinshasa, Goma (North Kivu), Kananga (Kasai Central), Mbuji Mayi (Kasai Oriental), Kalemie (Tanganyika), and Bukavu (South Kivu).
Pending a successful bid for the award, as Program Manager II - MEAL, you will manage and provide technical oversight of the development and implementation of the Monitoring, Evaluation, Accountability and Learning (MEAL) system of a multi-year program focused on driving supply and demand for sanitation services and creating an enabling environment for improved sanitation marketing in rural and peri-urban areas of the D.R. Congo, likely focused on North Kivu, South Kivu, Kasai Orientale, Kasai Central and Lomami provinces. Your technical skills and knowledge will ensure the delivery of high-quality programming and continuously work towards improving the impact of its multi-sectoral programming.
The Program Manager II - MEAL will ensure that the Monitoring, Evaluation and Learning (MEL) plan adheres to CRS’ MEAL Policies and Procedures and donor requirements. The Program Manager II - MEAL will be responsible for designing and implementing the MEL Plan of a high-quality program focused on private sector-focused interventions driving consumer demand and improved access to sanitation services in rural and peri-urban areas. The program will focus on three illustrative high-level objectives outlined by USAID - subject to change - such as: 1) Private sector-led supply of quality sanitation and hygiene services and products increased; 2) Household demand for quality sanitation and hygiene services and products increased; 3) Enabling environment for strengthened sanitation markets. The program will emphasize conflict-sensitivity and the inclusion of women, youth, and other marginalized groups.
Roles and Key Responsibilities:
- Provide management, guidance, and technical oversight of all new and existing MEAL activities throughout the project cycle to ensure project design, start-up, implementation and close-out of the multi-sectoral program are in line with CRS quality principles and standards, donor guidelines, and industry best practices. Oversee and manage MEAL implementation of a complex multi-sectoral program.
- Build capacity of MEAL staff and partners to address their job requirements
- Lead the development of program learning with Chief of Party and Deputy Chief of Party to identify opportunities for learning, research and publications and implementation of MEAL policy. Facilitate the dissemination of promising practices and lessons learned to contribute to the agency knowledge management agenda. Ensure integration of innovations and best practices.
- Provide technical lead for quality MEAL design, including tools and methods, appropriate to scope, context, and technical requirements of a project
- Provide technical lead for analysis of MEAL data, qualitative and quantitative
- Ensure quality of data and data management practices
- Integrate data analysis, reflection and interpretation and use with ongoing project activities
- Ensure compliance with donor and agency MEAL requirements
- Communicate agency approach to MEAL and key findings, as appropriate, among CP colleagues and partners
- Cultivate relationships with community members and stakeholders
- Plan and budget appropriately for quality MEAL activities
- Ensure quality management practices of MEAL activities
- Master’s Degree in International Development, International Relations or in the field of Monitoring and Evaluation, or Statistics required. Additional experience may substitute for some education.
- Minimum of 5 years’ experience in relevant field-based project management experience required, with preferably at least 2-3 years working in the area of MEAL.
- Experience in managing MEAL for moderately complex projects preferably with an international NGO.
Required Languages - English, French
Travel - Must be willing and able to travel up to 30%. The position will be located in Goma, Mbuji Mayi or other city depending on final geographic coverage of the program.
- Good experience in MEAL management, including MEL Plan design, preferably for grants from multiple public donors, including USAID.
- Experience engaging with partner organizations
- MEAL skills and experience required.
- Staff management experience and abilities that are conducive to a learning environment.
- Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information management systems.
Supervisory Responsibilities: Project MEAL staff
*This position is contingent upon award of the funding opportunity CRS winning the project and the USAID’s approval of the candidacy.
Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners people of all faiths and secular traditions who share our values and our commitment to serving those in need.