Program Manager, USAID Sri Lanka SCORE

  • Mid-level, Full-time staff position
  • Posted on 24 July 2020

Job Description

Global Communities is seeking a Program Manager for the three-year USAID-funded Social Cohesion and Reconciliation (SCORE) project. SCORE intends to strengthen Sri Lankan-led efforts to build a more inclusive, cooperative, and resilient society to promote long term reconciliation and peace. The project will support individuals, communities, and institutions to engage within and across traditional divides in citizen-driven initiatives for local development, economic opportunity, and peacebuilding, as well as build capacity of local and national government institutions to manage peacebuilding efforts and contribute to social cohesion.

Please note: this position is open to residents and citizens of Sri Lanka who are authorized to work in Sri Lanka.


The Program Manager (PM) provides assistance and support in areas related to social cohesion, reconciliation, peacebuilding, and organizational capacity-building to ensure that program activities reflect evidence-based best practices and respond to the Sri Lankan context and to USAID objectives for the SCORE program. S/he provides day to day implementation oversight, management and operational support to SCORE activities. S/he will ensure the SCORE community driven methodology and other SCORE approaches are integrated into its programming. S/he will oversee and guide SCORE’s work in target districts in the South. S/he is responsible for ensuring compliance of USAID and GC regulations, reporting and other deadlines of regional offices. This position reports to Deputy Chief of Party (DCOP). Estimated in-country travel 40% - 50%.

* Provide day-to-day assistance to ensure successful implementation of the program and achievement of its goals and objectives.
* Facilitate community engagement training and mentoring to staff and grantees as needed, in close collaboration with Community Participation Specialist (CPS) trainers on staff. Advise and assist as needed to develop training materials, job aids and other tools needed to build capacity of staff, grantees, program participants.
* Provide program implementation oversight and support to CPS trainers, other CPS and Regional Managers; ensure quality and consistency of SCORE’s technical approach as it is adapted for implementation in each region.
* Oversee and advise SCORE’s work in South districts. Collaborate with SCORE regional managers and SMT to design and implement cross-region initiatives that promote a common national identity.
* Identify needs and scope for outside technical expertise required to complement SCORE and GC staff capacity. Work in collaboration with team of consultants to implement program activities to ensure all technical areas of the program are integrated and delivered at high quality.
* Work closely with DCOP and Regional Managers to ensure smooth program implementation.
* Assist to review and advise on workplans and reports from partners and grantees.
* Coordinate with field level grants and technical team to update on cost share.
* Assist DCOP to develop Concept notes, Budget, and Timeline for direct implementation activities.
* Assist in co-creation of grantees, timeline, budget and milestone as needed.
* Work closely with M&E, grants, and finance - to troubleshoot field office issues and ensure coherence across the program.
* Document implementation successes, challenges, and lessons learned and share them with through regular program reports to DCOP. Contribute to quarterly and annual reports, learning activities and products, other SCORE reports and materials as needed.
* Assist DCOP and other staff as needed to deliver technical presentations and materials on program achievements to implementing partners, civil society organizations, government officials, and other organizations in the region.
* Maintain a network among contacts from relevant national and international programs and initiatives to identify synergies and ensure complementarity with SCORE activities. Represent the program at meetings and other functions with other partners, senior government officials, and other relevant stakeholders as needed.
* Any other task assigned by supervisor or designee


* Minimum of seven years or more of progressively management responsibility in programs or equivalent combination of education and experience.
* Bachelor degree in relevant field (Sociology, Development Studies, Conflict Studies, or other).
* At least three years of community level work experience related to conflict and peace programming using a community driven methodology.
* Experience in working in one or more districts in Sri Lanka’s South region. Strong familiarity with the region’s context, circumstances and priorities.
* Experience in program management, and oversight, team building in multi-cultural environment, efficient and effective delivery of program milestones.
* Strong track record of facilitating partnerships across governing authorities, community groups and members of the public, and a high level of comfort in engaging high-level government officials.
* Excellent oral and written language skills, including ability to quickly synthesize complex technical and programmatic issues into concise communication, and develop high quality reports. Tri-lingual would be an asset.
* Ability to self-manage, independently prioritize tasks, and confidently develop plans of action with minimal direction.
* Supervisory experience.
* Ability to travel within the country, as required.
* Strong writing and analytical skills. Knowledge of conflict issues and peacebuilding.
* Gender and youth programming and mainstreaming experience would be a plus; previous experience on a program supported by USAID or other international donor would be a plus
* Strong time-management skills and professional organizational abilities
* Knowledge of and experience applying conflict sensitivity approaches \
* Demonstrated ability to work collaboratively in a diverse team.


Must have professional-level English, both written and oral. Must be able to read and interpret documents, and communicate with others as necessary to perform job duties effectively.

This position is open to individuals legally authorized to work in Sri Lanka. Sri Lankans are strongly encouraged to apply. No allowances have been budgeted for this position.

Only shortlisted candidates will be contacted.

About the Organization


Global Communities, formerly CHF International, is an international non-profit organization that works closely with communities worldwide to bring about sustainable changes that improve the lives and livelihoods of the vulnerable.

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