Program Officer II

  • Posted on 6 February 2020
  • Washington, D.C., District of Columbia, United States
  • Closing on 7 March 2020
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Job Description


FHI 360 designs and implements academic, professional, cultural, and youth exchange programs for students and emerging leaders around the world. The American English (AE) E-Teacher program offers professional development opportunities to foreign English teaching and other professionals through high-quality virtual exchange components, including online university level courses, Massive Open Online Courses (MOOCs), live online events, Open Educational Resources (OER), and a Community of Practice (CoP). This project is funded by the U.S. Department of State Bureau of Educational and Cultural Affairs, Office of English Language Programs (ECA/A/L). We are seeking a Program Officer II to support project operations.

Essential Job Functions:

The Program Officer II provides technical assistance and support to the program such as implementing and monitoring sub-awards with university partners for course development and delivery, implementing and monitoring consulting agreements, compiling and analyzing data related to the program’s Massive Open Online Courses (MOOCs), and assisting with the development of proposals and reports.

Specific responsibilities include:

Operational Support

  • Monitors consultant budgets, tracking obligations and hours;
  • Prepares consultant agreement documentation;
  • Assists with the development of materials used in open competitions to select vendors;
  • Supports the implementation of sub-awards; prepares documentation for pre-award assessments, memos, and grant agreements;
  • Tracks sub-award obligations, prepares FFATA reports, and supports sub-award closeout;
  • Assists with the preparation of quarterly accruals;
  • Liaises with internal units including contracts, finance, etc. as well as external stakeholders including university partners;
  • Assists with the development of budgets, proposals, grant management, and reporting for Embassy-funded projects.

Massive Open Online Course (MOOC) Support

  • Tracks enrollment, course activity and completion statistics for the program’s MOOCs;
  • Processes enrollment and completion data for upload to the program’s participant tracking portal;
  • Creates reports;
  • Processes survey data.


  • Facilitates communication by developing newsletters, updating website text, etc.
  • Provides technical assistance and support, including managing a community of practice group for MOOC camp facilitators;
  • Documents and shares project accomplishments with contributions to performance progress reports, and responds to internal and external requests for information;
  • May facilitate the program’s orientation course and/or moderate webinars;
  • Other, as assigned.


  • Bachelor’s Degree or its International Equivalent: Communications, Education, Social Sciences, International Development, Human Development or Related Field.
  • Minimum 5 years of experience with program management, including monitoring budgets. Experience coordinating the negotiation of agreements with university partners preferred.
  • Strong data management and analysis skills required.
  • Strong computer skills including use of databases, survey software, word processing software, Microsoft Excel, SharePoint, and Google (docs, sheets, forms, etc.).
  • Articulate and professional and able to communicate in a clear, positive fashion with a variety of stakeholders.
  • Ability to work independently as well as in a team environment, take initiative, meet deadlines, solve problems and adapt to changing priorities.

Typical Physical Demands:

  • Typical office environment. Ability to sit and stand for extended periods of time; ability to lift 5-50 lbs.

Technology to be Used:

  • Personal Computer, Microsoft Office (i.e. Word, Excel, PowerPoint, etc.), e-mail, telephone, printer, calculator, copier, cell phones, PDAs and other hand held devices.

Travel Requirements:

  • Minimal if any

This job description summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

About the Organization

FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in Health, Education, Nutrition, Environment, Economic Development, Civil Society, Gender, Youth, Research and Technology– creating a unique mix of capabilities to address today's interrelated development challenges. FHI 360 serves more than 60 countries, all 50 U.S. states and all U.S. territories.

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