Program Officer, Latin America and the Caribbean

  • Mid-level, Full-time staff position
  • Posted on 23 June 2020
  • Washington, D.C., District of Columbia, United States
  • Closing on 1 December 2020
  • Current

Job Description

At the heart of Pact is the promise of a better tomorrow. A nonprofit international development organization founded in 1971, Pact works on the ground in nearly 40 countries to improve the lives of those who are challenged by poverty and marginalization. We serve these communities because we envision a world where everyone owns their future. To do this, we build systemic solutions in partnership with local organizations, businesses, and governments that create sustainable and resilient communities where those we serve are heard, capable, and vibrant. Pact is a recognized global leader in international development. Our staff have a range of expertise in areas including public health, capacity development, governance and civil society, natural resource management, poverty, fragile states, monitoring and evaluation, small-scale and artisanal mining, microfinance and more. This expertise is combined in Pact’s unique integrated approach, which focuses on systemic changes needed to improve people’s lives.


Program Delivery (PDEL) - Pact exists to help create a world where those who are poor and marginalized exercise their voice, build their own solutions, and take ownership of their future. The Program Delivery Team, contributes to realizing this purpose by: Forging smart partnerships and treating all people with dignity and respect; Applying organizational policies and regulatory compliance appropriately and consistently; Facilitating team spirit among colleagues and promoting the organization through communications; Influencing decision makers through focused, relevant communications; Continually striving to learn and share knowledge and find small ways to make the workplace more enjoyable for all; Cultivating and harvesting innovation; Contributing to the organization’s ability to think and act strategically at all times; Inspiring and spreading our desired organizational culture across the global enterprise.

Position Overview

Pact exists to help create a world where those who are poor and marginalized exercise their voice, build their own solutions, and take ownership of their future. The Program Delivery and Country Office teams contribute to realizing this by:

  • Ensuring effective project management through supporting project startups, implementation, reporting and financial and human resource management as well as closeouts
  • Portfolio coordination: providing a leadership role in the regional portfolio teams in DC, and organizing monthly calls for the portfolio team with each country office.
  • Working with country teams to develop, refine and pursue their strategies by leveraging technical knowledge (our own and others), researching, and analyzing potential partners and opportunities.
  • Grow and diversify: contributing to scoping, pre-positioning and proposal development with the Opportunity Development team.
  • Knowledge sharing and learning: enhancing communication between country offices and DC, to ensure better understanding of the diverse operating environments and program approaches.
  • External relations: participating in the development conversation by attending events, hosting meetings, and reaching out to potential partners and donors.

The Program Officer plays a significant role in directly contributing to his or her region’s success in keeping Pact’s promise of improving the lives of those who are poor and marginalized by coordinating, and delivering technical, management, financial, and administrative assistance to a country and project portfolio, and by guiding program delivery teams comprised of program delivery specialists and officers, in supporting their country portfolios.

Pact is looking for a Program Officer to support a growing Latin America and Caribbean (LAC) portfolio. Reporting to the LAC Program Manager, the Program Office will support current programming in Colombia and the Dominican Republic, as well as any future programming in the region. The Program Officer will collaborate closely with Pact’s Program Delivery team, as well as program-specific technical and operations teams in Washington, DC, and in country offices.

Key Responsibilities

Program Officers support programs and manage small teams of program specialists at all levels to achieve high-performance program delivery results for their respective regional business unit and a specific portfolio of countries and programs. To this end, they may support a Program Manager or report directly to their Regional Director. Program Officers’ performance is measured based on the extent to which they successfully:

  • Identify and analyze country office- and program-level quantitative and qualitative performance indicators and deliver a range management, technical, administrative, and operational support services to empower and enable country offices and programs in achieving +85% time and scope objectives on a quarterly and annual basis
  • Productively partner and collaborate with other Pact departments, including program advancement teams, opportunity development, financial planning and analysis, accounting, and human resources to ensure that portfolio-wide support is given when and where necessary, and build strong internal professional relationships with members of these support units
  • Promote a culture of inclusion, learning, support, diversity, innovation, and risk-taking within their team and across their portfolio
  • Demonstrate engagement, creativity, and a drive to solve issues at a corporate level to create future and lasting efficiencies and quality improvements
  • Engage, cultivate, and build an extensive professional network related to portfolio-level programmatic and geographic areas with clients, donors, partners, and technical experts
  • Develop functional technical experience and subject matter expertise in at least one core Pact program advancement area as appropriate in supporting their portfolio
  • Make a substantive, measurable contribution to portfolio-level annual new business targets by providing support across a range of opportunity development roles and responsibilities, including but not limited to, strategic prepositioning, proposal management, technical research and writing, thought leadership, recruitment, and pricing
  • As relevant, manage, mentor, and support a team of program specialists and interns in successfully meeting team and individual performance objectives and professional development goals

Frequent, and sometimes extended, travel to countries within the regional portfolio is necessary in order for program officers to perform successfully. Within the program officer role, Senior Program Officers support portfolios and programs that are more complex from a technical and management perspective and that have larger budgets, take progressively greater leadership responsibility in managing their work and their teams, and in supporting corporate initiatives, and are expected to meet their performance objectives with less supervision and oversight from their own supervisor as compared to Program Officers.

Other Responsibilities

Perform other duties as assigned by supervisor

Basic Requirements

  • Bachelor’s degree in a field related to Pact’s mission, such as in international development, international relations, regional studies, economics, business, environmental studies, or public health
  • At least seven years of work experience in international development or a related field (or five years with a 2-year Master’s degree)
  • Ability and willingness to travel to low- and middle-income countries for three or more months per year
  • Fluency in English and Spanish required

Preferred Qualifications

  • Prior experience managing or supporting programs funded by major international development organizations, especially USAID
  • Master’s degree in a field related to Pact’s mission, such as in international development, international relations, regional studies, economics, business, environmental studies, or public health
  • Familiarity with USAID rules and regulations, specifically 2 CRF 200 and cost principles
  • At least 2 years of experience living and working in a developing country in a related field
  • Prior experience in budget development, budget management, procurement and grant management

About the Organization

At the heart of Pact is the promise of a better tomorrow. The promise of a healthy life. Of a decent livelihood. Of sustainable natural resources that benefit communities. Now more than ever in its 42-year history, Pact is helping millions of people who are poor and marginalized discover and build their own solutions and take ownership over their future.
Pact enables systemic solutions that allow those who are poor and marginalized to earn a dignified living, be healthy, and take part in the benefits that nature provides. Pact accomplishes this by strengthening local capacity, forging effective governance systems, and transforming markets into a force for development.

Pact is an equal opportunity employer and does not discriminate in its selection and employment practices on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, citizenship status, genetic information, matriculation, family responsibilities, personal appearance, credit information, tobacco use (except in the workplace), membership in an employee organization, or other protected classifications or non-merit factors.

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