Program & Reporting Officer

Apply by 17 January 2018
Posted on 17 November 2017

Job Description

The Macedonia Support Initiative (MSI) is a USAID-funded program that seeks to create space for inclusive and pluralistic civic engagement. As Macedonia recovers from a prolonged political crisis, the country faces a pivotal moment during which key democratic institutions must make tangible and timely contributions to the national reform agenda. The program works closely with civil society organizations, media groups, and government institutions to increase access to a diversified, robust media landscape, and support citizens to effectively leverage diversified civic actions. MSI is recruiting for a Program and Reporting Officer (PRO) to support the programming and reporting activities of the MSI program.

Roles & Responsibilities

MSI is a team-driven environment. All employees are expected to support colleagues in duties outside of his/her scope of work, participate in program meetings and strategy discussions, contribute to a culture of learning, share ideas, and conduct political and social analysis. Long and short term staff will coordinate with all relevant partners to execute their SOW. Working under the supervision of the MSI Chief of Party (COP), the PRO will be expected to collaborate and coordinate with all members of the team. S/he will play a lead role in activity development, grant writing and the project’s communications and reporting activities. The following responsibilities are not exhaustive and do not cover every task or duty that might be assigned, as necessary, by the Chief of Party (COP).

  • In support of the strategic vision set by USAID, work alongside the COP to grow and maintain a grants portfolio that demonstrates responsiveness to the Macedonian context and program objectives
  • Utilize strong interpersonal skills, support program staff in activity development, grant writing, and ensuring effective and compliant implementation of program strategy
  • Utilize information from program staff, grantees, the USAID activity database, as well as monitoring and evaluation reports, to compile appropriate reporting on program status and impact, including weekly reports, semi-annual reports, annual reports, and ad hoc reports on how the program responds to particular issues
  • Utilize local and international media, project and policy reports, and other open source documents to compile appropriate reporting on political and social trends on issues of local, national and regional importance – including provision of ad hoc reporting that explores the impact of critical events and real-time reporting on trends to inform activity pivots
  • Support activity-level monitoring and relevant reporting at each stage of project development, implementation, and close-out
  • Utilize and synthesize data (provided through social analytics and research services) in order to identify trends and inform programming
  • Provide visual content reviews, including providing project team members and grantees with guidance on product design, visuals and ensuring adherence to USAID branding standards
  • Ensure database accuracy, consistency and completeness, per USAID guidance including ensuring that the relevant staff use and maintain the activity database on a timely basis with consistent and complete information
  • Ensure proper preparation and filing of all grant documents and updates of the USAID and AECOM activity databases are happening in an accurate and timely way
  • In coordination with the COP and USAID and on an as-needed basis, assist in the adaptation, updating and implementation of project grant-making and grants management policies, procedures, and practices
  • Manage or serve as the lead-liaison with one-two program staff as program need dictates

Required and Preferred Qualifications

    • The PRO must have the capacity to understand analyze political, social and media trends to be able to reflect that analysis in reporting and appropriately support the program staff in activity development that relates to the current political environment
    • Strong interpersonal skills are critical to this position – inclusive of an ability to work with culturally diverse staff and maintain an inclusive and positive attitude in a high-pace workplace
    • Ability to work independently with minimal supervision, to prioritize multiple work assignments in a fast-paced environment, to meet deadlines, and to exercise good, professional judgment that communicates the established message of the Macedonia Support Initiative and USAID engagement in Macedonia
    • Demonstrated writing abilities in presenting stories and data to a variety of audiences in clear and concise ways
    • Demonstrated ability to use technical and second-language documents to craft engaging and informative communication products
    • A good working knowledge of Microsoft Office and database programs is required
    • At least one year of experience working in international development is required, preferably in fragile or transitional states
  • Experience writing program summaries, success stories, and monitoring media coverage is highly desired

About the Organization

AECOM is a premier, fully integrated professional and technical services firm positioned to design, build, finance and operate infrastructure assets around the world for public- and private-sector clients. With nearly 100,000 employees — including architects, engineers, designers, planners, scientists and management and construction services professionals — serving clients in over 150 countries around the world, AECOM is ranked as the #1 engineering design firm by revenue in Engineering News-Record magazine’s annual industry rankings, and has been recognized by Fortune magazine as a World’s Most Admired Company. The firm is a leader in all of the key markets that it serves, including transportation, facilities, environmental, energy, oil and gas, water, high-rise buildings and government. AECOM provides a blend of global reach, local knowledge, innovation and technical excellence in delivering customized and creative solutions that meet the needs of clients’ projects. A Fortune 500 firm, AECOM companies, including URS Corporation and Hunt Construction Group, have annual revenue of approximately $19 billion. More information on AECOM and its services can be found at


AECOM’s Global Support Services (GSS) organization resides within AECOM’s Government business line and is comprised of three divisions — International Development, Operations and Mission Support, and Global Programs. GSS has the international presence, personnel networks and procurement infrastructure to deliver support for any mission, anywhere. We optimize the reliability, availability and sustainability of equipment, logistics systems and facilities for clients around the world. GSS supports the U.S. Government, non-U.S. Governments and industry clients with worldwide program management, planning, design, operations and maintenance, logistics, aviation services, security, international development, environmental and civil engineering and mission and intelligence support.

What We Offer

AECOM is a place where you can put your innovative thinking and business skills into high gear and work alongside other highly intelligent and motivated people. It's a place where you can apply your skills to some of the world's most challenging, interesting, and meaningful projects worldwide. It's a place that values the diversity of our areas of practice and our people. It's what makes AECOM a great place to work and grow. AECOM is an equal opportunity employer and Minorities, Females, Veterans, and Disabled persons are encouraged to apply. For further information, please click here to view the EEO Is The Law poster.

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