Program Specialist

  • Mid-level, Full-time staff position
  • Posted on 24 August 2018

Job Description


This position supports program management of World Council of Credit Union’s multi-year USAID-funded international development projects. The Program Specialist will join a small but growing technical and project team passionate about expanding access to financial services worldwide. The position is focused on supporting home and field offices to ensure quality implementation of our international projects, and compliance with donor requirements, including subaward management, as well as volunteer management. This position also provides administrative support for the staff.

The position is an ideal opportunity for an early-career professional who is looking to work across different areas of program management as a part of a small team and contribute to improving structures and processes as we seek to create a more centralized project management structure as we grow.

Program Management Support (90%)

· Coordinate with Technical Services staff and other World Council departments as necessary to ensure that donor supported programs are meeting donor and World Council requirements.

· Monitor and track contract deliverables, milestones and administrative requirements. Maintain program files and ensure all files are current and include required back-up documentation as needed for the donor.

· Serve as a first point of contact for program field staff on a broad range of program support activities including but not limited to: assisting with field office program start-up and close-out activities; editing/formatting program documents in accordance with donor branding guidelines; translating as necessary; and preparing and monitoring consultant contracts.

· Work with the communications team and program management to promote the program internally and externally, including updating program websites and drafting text for promotional materials.

· Monitor compliance of subawardees in accordance donor requirements.

· Lead volunteer management for USAID-funded projects.

· Assist with other administrative needs needed including arranging travel logistics, home office visits, trainings, workshops, new staff and consultant orientation, documentation preparation and other logistical needs.

· Assist in the preparation of program and office work plans and budgets and track achievement of performance goals.

· As a part of the program implementation team, make recommendations for improving administrative systems, procedures and processes to increase efficiency and quality.

General DC Administrative Support (10%)

· Provide administrative support to supervisor such as handling inquiries, managing correspondence, arranging meeting logistics, filing and ordering supplies.

· Performs other duties requested by supervisor, such as handling contracts and consultant invoices, greeting and coordinating visitors on premise or attending and reporting back on meetings.


To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience: Bachelor’s degree in international affairs, economics, finance or related area of study; Master’s Degree preferred. 2-3 years of experience working in international development, including experience in supporting USAID programs. Qualifications preferred: Experience working in an administrative or program coordination position for an international development firm. Familiarity with economic growth programs, including micro-finance and credit unions. Experience in a multi-cultural setting or living and/or working in a developing country.

Language Skills: Fluency in English required; French, Russian or Ukrainian preferred. Excellent writing and editing skills, including the ability to communicate concepts and ideas effectively and proficient grammar and punctuation.

Computer Skills: Superior skills in Microsoft Suite: Word, Excel, Access, PowerPoint and Outlook.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee may occasionally be exposed to outdoor weather conditions extreme heat and/or cold and working in unusual places. The noise level in the work environment is usually moderate.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit (occasionally for extended periods of time). The employee is frequently required to talk, hear, reach and stand; rarely required to stoop, kneel, crouch or crawl. Vision requirements include close, distance and ability to adjust focus. The employee must occasionally lift and/or move up to 25 pounds.



TRAVEL: Domestic and International travel up to 55 days per year.

About the Organization

World Council of Credit Unions is the global trade association and development agency for credit unions and savings and credit co-operatives. Our international development programs assist credit unions and their associations to promote economic development, providing access to financial services to improve health outcomes, foster micro, small and medium-sized enterprise growth, increase food security, advance educational achievement, develop mobile payment networks, support communities at risk and encourage legislative reform and regulatory systems development. World Council represents more than 235 million members of 68,000+ credit unions in 109 countries across the globe.

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