Project Final Evaluation

  • Senior-level, Short-term contract assignment
  • Posted on 9 September 2019

Job Description

“Humanitarian aid for vulnerable Rohingya communities in Cox’s Bazar in the sectors of WASH, protection, and food and nutrition security”, September 2018 – August 2019.

Funded by: the German Federal Foreign Office

International Consortium Partners: Welthungerhilfe, People in Need, Concern Worldwide

National Consortium Partners: ANANDO, PULSE Bangladesh.


Since August 2017, violence against Rohingya communities in the federal state of Rakhine, Myanmar, has forced nearly 700,000 people—primarily women and children—to flee to Bangladesh, which was already home to some 300,000 Rohingya before 2017. This exodus developed into one of the fastest-growing refugee crises in the world.

The newly-arrived Rohingya have largely settled in overfilled temporary camps, which extend from Cox’s Bazar in the north to Ukhiya and Teknaf Upazila in the south. This overpopulation has resulted in additional settlements on hills with weak soil and compacted sand, which are prone to landslides and vulnerable to flooding during heavy rainfall. Erosion protection measures are severely limited. At minimum, an estimated 200,000 refugees are directly threatened by flooding or landslides at their current locations. (ISCG report, 14 May 2018).

The infrastructure measures provided for the refugees by the government of Bangladesh, including healthcare and water supply, are under immense pressure. The forest and land resources are diminishing steadily. With the new flood of refugees, existing settlements and camps have already been expanded while new, spontaneous settlements have also formed. A significant number of new arrivals has also been taken in by the local population, especially in Teknaf, where 110,000 refugees live side by side with local residents. This further increases the pressure on the population, which was already very vulnerable before the arrival of the refugees.

Although the local communities were among the first to help the Rohingya refugees, the local mood may turn against the refugees due to food shortages created by competition for natural resources and by increased pressure on the market. Local market prices are rising while the day labourers’ wages are falling. Government officials in the region and humanitarian actors have highlighted the risk of tension between host and refugee groups. This must be addressed, especially in areas in which the refugees and the local population are living side by side. This also applies to the planned project area.

An estimated 1.3 million Rohingya refugees and citizens of Bangladesh are dependent on humanitarian assistance to meet their basic needs.

Since meeting immediate basic needs is difficult for the humanitarian actors, the assessment results show that comprehensive measures are required to meet intersectoral needs. The needs analysis conducted by A2015 in March 2018 revealed that access to cash, WASH facilities, and basic services is crucial. In addition, the dangers represented by the monsoon and security concerns play a decisive role. According to the Needs and Population Monitoring report (NPM), 67% of locations considered improved lighting in the camps to be an urgent priority. The Humanitarian Response Plan 2018 is embedded in the protection framework.


In September 2018, Alliance 2015 partners, People in Need (PIN), Welthungerhilfe (WHH) and Concern World Wide (CWW) began implementing the Consortium project: “Humanitarian aid for vulnerable Rohingya communities in Cox’s Bazar in the sectors of WASH, protection, and food and nutrition security” funded by German Federal Foreign Office in which WHH plays a leading role.

Helvetas Swiss Intercooperation (Helvetas), is an international non-profit development organization that has more than 17 years of experience working in Bangladesh and deep understanding of the local context.. WHH and PIN have a multipartite ‘Memorandum of Understanding’ with Helvetas and other Alliance 2015 members in Bangladesh. The MoU facilitates mutual cooperation, in response to the Rohingya crisis in Bangladesh , and provides a way how to implement projects under a hosting umbrella of Helvetas.

Welthungerhil​​fe (WHH) has been active in Bangladesh since 1975. Six current development aid projects in the regions of Chittagong Hill, Haor, and Char are reaching 15,000 people. The projects are focussed on sustainable agriculture, adaptation to climate change, long-term food and nutrition security, and emergency aid measures. WHH is collaborating with two veteran local partner organisations, FIVDB and ANANDO, to support Rohingya refugees. Since October 2017, WHH has been using its own funds for its partners’ projects. In addition, an emergency response coordinator has been on the ground and at the disposal of both partner organisations on an ongoing basis since January 2018. Furthermore, WHH deployed additional technical and operational emergency aid experts to Cox’s Bazar. One of the core objectives of this intensive partner support is capacity building for the partners.

Anando, a local NGO was founded in 1997 by a group of economists, writers, scientists, development practitioners and social philanthropists with the aim to reduce poverty of the (hardcore) poor in rural areas of Bangladesh by enhancing economic development through employment generation. Anando has been supporting the Rohingya refugees since August 2017 initially with food support and later with WHH supported programmes to improve hygiene conditions among the refugees.

People in Need, established in 1992 provides emergency relief to people during natural disasters or at times of major international crisis as well as delivers long-term aid to people living in poverty and deplorable living conditions in countries across Africa, Asia and Europe. PIN developed the community-based protection Her Safety methodology in the post-2015 earthquake context in Nepal, this has been piloted and adapted to the context of the Rohingya refugee camps, and delivered as a core component of the Community-based protection programmes PIN implements in Cox’s Bazar since 2018. Project is delivered in cooperation with a local partners, PULSE Bangladesh, a non- government, a non-sectarian voluntary organization founded in 2008 after the devastating cyclone Ayla. Limited social and economic development prompted a team to start this organization to address unmet needs in the community. It is committed to the advancement and protection of human rights, in particular of women and children and underprivileged groups. PULSE has been actively providing protection programmes in Cox’s Bazar since 2008.

Concern Worldwi​​de is a non-governmental, international humanitarian organization dedicated to reduction of suffering, and working towards ultimate elimination of extreme poverty in the world’s poorest countries. Concern started in Bangladesh to support the distressed population affected by a massive cyclone in 1970, but began formal operation in 1972. The current emergency response in Cox’s Bazar started in 2017, implementing nutrition, livelihoods and disaster risk reduction programs for both refugee and host communities. Through this consortium project with WHH and PIN, Concern targets 1650 children under five years and 530 pregnant and lactating women in Camp 2, with preventive approaches to malnutrition.

  • Overall objective: To contribute to the improvement of the living conditions and access to basic services of Rohingya refugee population in Cox’s Bazar, Bangladesh.
  • Outcome: Increased health, agency, and dignity through improved protection, WASH and nutrition.

Results and activities:

  1. Water, Sanitation & Hygiene (WASH), Welthungerhilfe & Anando, Camp 27

Improved access to safely-operated and dignity-preserving water and sanitation facilities for 4,000 people and introduction of safe hygiene practices to decrease health risks for 10,000

1.1 Joint consultation with community members (women, men, girls, and boys) regarding the location and organisation of planned WASH facilities

1.2 Construction, operation, and maintenance of 200 public latrines and 50 handwashing stations for 4,000 people (including corresponding facilities to support the IYCF-E centres incl. OTP)

1.3 Construction, operation, and maintenance of 80 changing cubicles for 4,000 people

1.4 Construction, operation, and maintenance of public water supply (including facilities to
support 2 IYCF-E centres incl. OTP)

1.5 Construction, operation, and maintenance of 2 faecal sludge management facilities (FSM) and 3solid waste management locations (SWM)

1.6 Promotion of optimal hygiene and nutrition practises through 20 community mobilisers for 10,000 people

1.7 Weekly hygiene promotion (handwashing campaign in schools; theatre productions)

1.8 Quarterly distribution of hygiene top-up kits for 3,500 households (via IOM pipeline) and menstruation hygiene kits for 4,000 women

2. Community-led Protection, Women & Youth Empowerment, People in Need & PULSE Bangladesh, Camp 27

Increased capacity to determine, analyze, and meet the need for protection in the community for at least 654 community members (women, men, girls, and boys).

2.1.Intensive training and ongoing capacity development for community protection trainers (CPT) to lead workshops on health, safety committees, and empowerment.

2.2.Establishment of protection committees (by community members) under the supervision of CPTs trained through the safety workshops.

2.3.Community-directed risk analysis incorporating community leaders and camp management.

2.4.Conditional cash grants for the community-based protection committees, whose micro-projects aim to meet self-determined protection needs.

2.5.Information campaign on self-identified issues in the community.

2.6.Intensive training and capacity building for women and youth leaders to implement workshops on skill training and youth empowerment.

2.7.Establishment and support of women and youth empowerment teams (WYE) under the supervision of WYE team leaders trained through skill training programmes.

2.8.Conditional cash grants to the WYE teams for community-based employment projects.

3. Food & Nutrition Security, Concern Worldwide, Camp 21

Improved access to food and nutrition security services for at least 1,650 children under five years of age and teenage girls as well as 530 pregnant and breastfeeding women (Concern Worldwide)

  1. Mobilising 20 community volunteers to assess the nutritional situation of the households.
  2. Establishing an outpatient therapeutic programme (OTP) centre.
  3. Establishing two infant and young child feeding (IYCF) spaces.
  4. Conducting IYCF consultations for caregivers and young women.
  5. Establishing 5 mother-to-mother support groups (MtMSGs).

This evaluation should assess the achievement of project results and wider impacts of the intervention in the targeted communities, generating actionable recommendations to inform future interventions.


The evaluation should assess all components of the project throughout the project period (September 2018 – December 2019), including the activities of all partners, in each of the relevant camps. Following are the specific objectives of the evaluation:

  • To assess whether the project achieved the expected results as specified below with regard to DAC criteria for evaluation, including relevance, effectiveness, efficiency, impact and sustainability
  • To draw lessons and recommendations that will enhance future programming of consortium partners in the emergency humanitarian sector in Cox Bazar.

The primary users of this evaluation are the consortium partners’ programme management teams, who will incorporate learning from it into future interventions. The evaluation report will be submitted to the project donor, the German Federal Foreign Office. Relevant transferrable findings may also be disseminated via the WASH, Protection and nutrition clusters.


The Evaluator will conduct the evaluation with practical support from the assigned representative of the country programme, who will serve as the Focal Point for the Evaluation. Consortium programme and M&E staff will support the evaluation as needed. The Final Evaluation Report should be submitted to the Country Directors of Welthungerhilfe, People in Need and Concern.




  • To what extent did the project activities address real needs in the targeted communities?
  • Did the project design (planning, modalities of delivery, budget allocation etc.) flexibly respond to the context changes over time, if any?


  • Were the WASH facilities provided considered useful by the community?
  • Was the content of the hygiene promotion sessions relevant to the local situation?
  • Were the items provided in the menstrual hygiene kits relevant to the local context?


  • Was the “Her Safety” workshop content aligned with the protection needs and priorities of the target group? Were any topics not relevant? Were any relevant topics missing?
  • Was the Quick Impact Project model appropriate to address the identified protection risks in the community? Was the model well suited for the context?
  • Was women & youth empowerment skills training relevant to the camp context?


  • Did the change of focus from Outpatient Therapeutic Programme to Infant and Young Child Feeding Centres (IYCF) address the unmet needs with regards to nutrition?
  • Was the mother to mother support group approach suitable to address the barriers to adoption of appropriate IYCF practices?



  • To what extent was the project objective achieved?
  • What were the main factors influencing the achievement or non-achievement of the project objective?


  • Were the technologies used appropriate for the context?
  • To what extent did theatre and school hand wash campaigns contribute to behaviour change?
  • Did the content of menstrual hygiene kits serve its purpose?


  • To what extent did outreach activities by workshop participants succeed in bringing key messages to the wider community?
  • Did Quick Impact Projects resolve the safety risks they were intended to address?


  • To what extent has the mother to mother support group contributed to behaviour change?
  • How has involving other secondary caregivers eg. spouses, grandparents led to increased adoption of IYCF practices?
  • To what extent has the provision of farming inputs reinforced adoption of appropriate IYCF practices, for example dietary diversity?



  • Were the activities cost-efficient?
  • Were activities implemented on time? What caused any delays?
  • To what extent did the “alliance” approach, including hosting, contribute to the efficiency of the project implementation?


  • Were the designs of WASH facilities cost efficient?


  • Was the “Her Safety” workshop approach cost- and time-efficient?
  • Are there any areas of improvement to be considered in the „Her Safety“ workshop approach in terms of efficiency?


  • To what extent have the IYCF Centres been utilised efficiently for promotion of IYCF practices?
  • To what extent do the actual and or proposed results justify the costs incurred as well as resources put into the project?



  • What real differences have occurred in the daily lives of the community members following the intervention?
  • To what extent can the observed changes be attributed to the intervention?

Did the intervention have any positive or negative unintended consequences?


  • Do the beneficiaries have more knowledge on hygiene, and do they practise according?
  • Has the situation of all beneficiaries’ groups (gender age and special needs) with regards to access to basic sanitation facilities improved?


  • Did participants and community members feel better equipped to address their protection concerns as a result of the “Her Safety” activities?
  • What practical changes in behaviour were undertaken by “Her Safety” workshop participants and among the participants and community?


  • Do the members of the mother to mother support groups have more knowledge on IYCF after the series of sensitisation sessions?
  • Do caregivers supported by the project feel that the project has contributed to improved nutrition for their children?



  • To what extent can the benefits of the intervention be expected to endure beyond the end of the project?
  • What factors, internal and external to the project, positively or negatively influence its sustainability?
  • Did the project activities have any detrimental environmental effects?


  • Will beneficiaries maintain good hygiene practises after project end?
  • Will the WASH facilities remain in operation and services continue after project end?


  • Are the community protection groups still active after the end of the workshops? Do they provide any useful protection-related support to the Community?
  • Are the Community protection facilitators (volunteers) active in their role without the direct project support?

How this can be strengthened?


  • Will the lead mothers be in a position to continue the regular meetings and trainings without Concern’s support?
  • Will the beneficiaries be able to continue with the gardening after the end of project from the start up support provided by the project?



  • To what extent were people with disabilities able to participate in activities or access assistance within the project?
  • How did access to the project differ for different gender and age groups?
  • Were any population groups (e.g. from certain blocks, certain groups, or others) unable to participate? How could similar interventions be more inclusive in future?



  • To what extent were activities coordinated with other actors and stakeholders in each camp?
  • Up to what extent did coordination activities contribute to an efficient and effective implementation of the activities?
  • Were there cases of duplication? Were there areas that did not receive assistance due to insufficient coordination?



  • To what extent could affected communities participate in the design, implementation and monitoring of the intervention?
  • Were the feedback and complaint channels established and effective?

To which extent did the targeted community take ownership of the project activities?

Consortium partners will require specific and data-supported answers to each of the agreed evaluation questions or strong justification for why the data could not be obtained. Justification of data unavailability must be communicated by the evaluator without delay, as soon as it becomes apparent, and approved by the consortium partners. Failure to do so can result in decreasing the consultant’s remuneration.


Considering the scope and context of the evaluation, a qualitative study is required. While the specific details of the evaluation methodology should be proposed by the Consultant, the evaluation might include the following data collection activities:

Desk Review

  • Review of Project Documentation (Proposal, Budget, Logical Framework)
  • Review of existing project progress reports
  • Review of available project monitoring data, including baseline/​​​​endline survey data
  • Relevant sectorial and context documents provided by the consortium partners

Primary Data Collection

  • Key informant interviews with project staff of each partner and relevant stakeholders in-camps identified by project partners for each result and respective camp (Camp 27 for Result 1 and 2, Camp 24 for Part of Result 1, Camp 21 for Result 3)
  • Focus group discussions with women, men, girls and boys

*For details of target areas and beneficiaries, refer to Annex 1.

Note: Given the social norms and nature of the data collection, inclusion of both male and female data collectors is highly encouraged in the methodology

  1. Inception Report containing proposed methodology incl. sampling, evaluation tools, work schedule, plan of interviews/data collection in the field
  2. Validation Presentation introducing initial findings to consortium members (in-country)
  3. Draft Report allowing for feedback from Consortium management, within two weeks from the end of field assignment
  4. Final Report incorporating feedback from Consortium management to the Draft Report, within two weeks from receiving the response.
  5. Relevant evaluation dataset after the data collection approximately in one month

Tentative timeplan1:

Last week of October:

  • Signing of agreement
  • Logistics of travels (visa, flights)
  • Inception Report, Desk review (home-based) - within 1 week from contract signing

3rd-4th week of November:

  • In-country field research (up to 10 working days2) - up to 10 working days, based on proposed methodology and workplan

Last days in country:

  • Validation Presentation

4th week of November - 1st week of December (within 2 weeks from end of in-country data collection)

  • Draft of the final report

1st-2nd week of December (within a week from draft receiving)

  • Feedback from Consortium partners

Last week of December (within 2 weeks from comments from partners)

  • Final report

These deliverables are to be:


EXECUTIVE SUMMARY: Summary of the evaluation, with particular emphasis on the main findings, conclusions, lessons learned and recommendations.

INTRODUCTION: Description of the evaluated intervention, its logic, history, organisation and stakeholders. Presentation of the evaluation’s purpose and questions.

METHODOLOGY: Description of the sampling strategy and methods used for data collection; description of the limitations.

FINDINGS: Factual evidence relevant to the questions asked by the evaluation and interpretations of such evidence (answered evaluation questions).

CONCLUSIONS: Assessments of intervention results and performance against given evaluation criteria and standards of performance.

  • Problems and needs (Relevance)
  • Achievement of purpose (Effectiveness)
  • Sound management and value for money (Efficiency)
  • (Likely) Achievement of wider effects (Impact)
  • Likely continuation of achieved results (Sustainability)

LESSONS LEARNED: General conclusions with a potential for wider application and use.

RECOMMENDATIONS: Specific and actionable proposals regarding improvements of the project or management addressed to the client of the evaluation or other intended users.

ANNEXES: Terms of Reference, Logframe, references, etc.

The evaluation report Executive summary should not exceed the limit of 3 pages, and the remaining parts of the report should not exceed 30 pages (excluding annexes).


The evaluator will receive logistical support the consortium partners (CP), including:

  • Accommodation in hotel in Cox’s Bazar, including breakfast
  • Drop-off and pick-up to/from airport-hotel, if needed
  • Local transportation- vehicle for transportation within the city and to/from Cox’s Bazar to project sites
  • Local SIM card with sufficient credit
  • Administrative assistance with obtaining visa (Steps to be undertaken in Bangladesh, not in the researcher’s country of origin. Cost related to visa process are to be covered by the researcher)
  • Recommendations and assistance with identifying the relevant actors to be interviewed in Bangladesh, arranging appointments with the pre-identified stakeholders
  • Assigned project team member/s will accompany the evaluator to data collection sites
  • Interpreter for the working time, if needed

The consortium partners (CP) will NOT provide:

*The costs of the bellow shall be included in the financial proposal (excluding IT equipment- evaluator is expected to have own computer, CP can provide assistance with printing of needed documents

  • Local research assistants / enumerators (however CP can provide assistance with hiring them, if needed)
  • Vaccination
  • Visa related costs (however CP can provide the necessary support in obtaining them)
  • International flights to/from Bangladesh
  • Local flights within Bangladesh (Dhaka-Cox Bazar)
  • Insurance
  • Dietary costs
  • Needed IT equipment and worktools

Payment modality

Milestone 1: 40%

After the 1st draft of the final report has been submitted and approved by the consortium partners

Milestone 2: 60%

After the final version of the final report has been submitted and approved by the consortium partners

The consortium partners reserve the right to deduct up to 0.5% of the total contract price for each day’s delay in meeting the deliverables specified. This deduction shall be applied to the last payment of 60% of the contract price.

The maximum budget available for the evaluation is 13.000 €. The consultant will be selected on a competitive basis based on the listed criteria

  1. Minimum Bachelor level education in relevant field (Mandatory)
  2. Minimum of 3-5 years of experience in conducting studies, evaluations, collecting data and producing quality baseline/midterm/end line study reports, preferably for international non-governmental organizations or multilateral agencies (mandatory)
  3. Sectoral expertise and experience in emergency projects, experience in evaluating consortium projects (preferred, not mandatory)
  4. Evidence of similar work in the recent past (mandatory)
  5. Working knowledge in Bangladesh, Cox’s Bazar or region (preferred, not mandatory)
  6. Experience within refugee/displaced population context (preferred, not mandatory)
  7. Excellent spoken and written English (mandatory)

Local evaluators are strongly encouraged to apply.


Applicants are requested to send their applications by email to, and, stating “Bangladesh Final Evaluation in the subject field. The application deadline is 05 October 2019, 23.59 CET. Only pre-selected candidates will be contacted. Update: As of 19th September 2019, recruitment is done on rolling basis.

If any clarification related to this offer is required, question should be sent by e-mail to the following e-mail address: by 21 September 2019, 23.59 CET. People in Need (PIN) does not guarantee that all questions will be answered. If PIN answers the question, all other applicants will be copied (in bcc) in the answer. Communication will be held through e-mail.

To ensure that PIN could copy the answer to all applicants, all applicants are advised to send a valid e-mail contact to the above specified PIN e-mail address, or otherwise ensure that PIN knows their contact details.

Content of the application (only complete applications will be considered)

  • Cover letter summarizing qualification and experience of the candidate to conduct above described study
  • Curriculum Vitae (indicating at least two references, ideally managers of similar works, who can provide information on previous similar experience)
  • Preliminary though tailored methodological proposal for the implementation of the evaluation including draft of the data collection tools and workplan
  • At least two examples of previous relevant work outcomes (evaluation reports, manuals, research reports, studies etc. ideally related to similar projects)
  • Financial proposal in EUR- including consultant’s daily rate, any logistics needs, and total sum, including all taxes, if applicable. Refer to section M (above) for details of what costs are covered by PIN (not to be included in this financial proposal) and the maximum available budget.

A transparent selection process based on the following criteria is applied:

  • Relevant qualification and experience – to be proven by submitted documents- CV, cover letter, example of previous work (criteria weight is 40%)
  • Price in EUR (criteria weight is 20%)
  • Quality of proposed (qualitative) methodology proposed in Preliminary methodological proposal (criteria weight is 40%)

Each evaluation criteria will obtain between 0 and 10 points, 10 points being the maximum, 0 points the minimum and multiplied by the criteria weight. For example, the Price criterion formula will be as follows: PriceA/PriceB * criteria weight (0,3) * 10. Price A = most convenient price for the consortium partners from all submitted offers; Price B = actual price offered by the applicant.

The applicants will bear all costs associated with the preparation of this application. All submissions must be quoted in EUR and will be considered as final.

About the Organization

The People in Need organization was established in 1992 by a group of Czech war correspondents who were no longer satisfied with merely relaying information about ongoing conflicts and began sending out aid. It gradually became established as a professional humanitarian organization striving to provide aid in troubled regions and support adherence to human rights around the world.

Throughout the 25 years of its existence, People in Need has become one of the biggest non-profit organizations in Central Europe. In addition to humanitarian aid and human rights, it now also targets education and helps people living in social exclusion.

We are part of Alliance2015, a strategic network of seven European non-governmental organizations engaged in humanitarian aid and development projects. This collaboration increases effectivity both in working in the target countries and in campaigns aimed at influencing the attitudes of politicians and the general public in Europe.

More information

Annex 1. Target areas and population.xlsx

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