Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners people of all faiths and secular traditions who share our values and our commitment to serving those in need.
The IDEA department attracts, organized, energetic and dependable people driven by a common goal: to advance the agency’s mission through the effective stewardship of institutional donor relationships and resources. We make a significant impact on the people we support as well as on CRS project participants around the world, by providing empathetic and timely servant leadership. We’re adept at providing strategic as well as ad hoc support, which requires the flexibility and ability to communicate effectively with all levels of the organization.
As an Associate II, you will be at the heart of IDEA’s operations and activities and the soul that keeps your assigned IDEA support team moving forward. You will need to anticipate the needs of your director and team members and help them stay focused on their projects by resolving operational and administrative issues before they arise. In addition to being organized and analytical, you will need strong business judgment and communication skills to be successful.
* Take initiative to improve processes and procedures with little or no guidance.
* Support the project leadership community of practice events and communication.
* Develop, plan and organize logistics for the project leadership community of practice.
* Implement and lead the development of an intra-agency communication strategy.
* Collect, analyze, and disseminate data for donor portfolios as needed.
* Provide meeting, workshop and event coordination and logistics.
* Guide the team through the continuous improvement of new and existing systems.
* Leverage platforms such as Microsoft Office365, SalesForce, and OracleCloud.
* Monitor budgets and other financial matters as needed.
* Support the team director (or other IDEA directors) as needed.
* Manage calendars, facilities and equipment and other administrative tasks as needed.
* Mentor new team members.
* Serve as lead for and manager for team based initiatives.
Agency-wide Competencies (for all CRS Staff):
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
* Serves with Integrity
* Models Stewardship
* Cultivates Constructive Relationships
* Promotes Learning
Supervisory Responsibilities: None
Key Working Relationships:
* Internal: IDEA; Program Impact and Quality Assurance; Humanitarian Response, Finance; Office of General Counsel; Advocacy and US Operations; regional and country program offices.
* External: Donor representatives; colleague PVOs, inter-agency working groups.
Required Qualifications and Experience:
* BA/BS degree or equivalent practical experience.
* At least two years of relevant experience.
* 1 year of direct executive support experience preferred.
* Excellent written communication skills, ability to edit and proofread documents.
* Strong computer skills in Microsoft Word, PowerPoint, Outlook and Excel.
* Prior experience with Microsoft Office 365, Sales Force, and Oracle Cloud preferred.
* Experience serving as a project lead from conception to completion preferred.
* Ability to quickly learn new tools and technologies; Interest and experience in using technology and the Internet to improve work efficiency.
* Expectation of complete confidentiality on all business matters.
* Ability to effectively communicate and collaborate with a diverse range of job functions.
Required Foreign Language: Fluency in English required; working ability in French or Spanish strongly preferred but not required.
Required Travel: None
Work Environment: Headquarters
Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.
CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.
NOTE: All interested applicants must be authorized to work in the U.S. at the time of application.