Project Support Associate

  • Entry-level, Full-time staff position
  • Posted on 16 December 2020

Job Description

The Project Support Associate (PA) assists with the smooth operation of project and program activities by coordinating programmatic information and providing

logistical support to Project Support Officers. S/he works with several project teams and is responsible for day-to-day coordination of project specific activities.

This position provides the opportunity to develop project management skills and experience in a large international NGO while providing essential coordination and support to project staff.

Administrative Support (20%)

  • Develop and maintain project pending lists and meeting agendas.
  • Schedule, attend, and document project team meetings.
  • Coordinate with and assist other project Associates to ensure adequate coverage during the absence of another Project Associate (i.e., vacation).

Procurement, Finance, Contracts (25%)

  • Prepare Purchase Requests for project items to be procured in the US
  • Adhere to MSH’s Procurement Integrity and Business Ethics standards in all activities.
  • Review and preliminarily process invoices from consultants, subcontractors, and vendors for a timely submission to MSH Accounting in accordance with project requirements and MSH procedures.
  • Assist in tracking and documenting project deliverables, maintain deliverables calendar.
  • Assist in documenting, collecting, and tracking cost-share opportunities, as needed.
  • Assist in the development and maintenance of project coding.
  • Track project accruals for home office expenses.

Project Implementation Support

  • Maintain responsibility for file management, dissemination of programmatic and team information, and contribute to MSH knowledge, programs, tools and approaches.
  • Coordinate communications material management, printing, and assembly.
  • Draft, edit, and translate reports, success stories, newsletter articles, presentations, and other project documents as requested.
  • Update MSH’s intranet and other repositories with key project documents.
  • As requested/assigned, support online learning/exchange forums, document development and research.
  • Provide support to Talent Acquisition from recruitment start-up to new hire phase.
  • Manage logistical arrangements for candidate interviews: establish interviewer and candidate availability, schedule meetings via Google Calendar, provide logistical support for meetings on-site and coordinate travel arrangements where necessary.

Travel Arrangement (20%)

  • Coordinate travel arrangements related to HPG or PHT project activities and ensure that all travel arrangements are in compliance with USAID and donor regulations and MSH procedures.
  • Provide travellers with Memorandum of Engagement or Consultant Agreement prior to departure.
  • Track and document donor approvals, trip reports, and other travel related information in project files.
  • Review traveller advance requests, travel requests, and TEFs to ensure compliance with MSH travel policy.


Required: Bachelor’s degree

Preferred: Master’s degree


Required: two (2) years’ work experience

Knowledge and Skills

  • Strong administrative and organizational skills.
  • Demonstrated ability to work as an effective team member in a complex and fast-paced environment.
  • Demonstrated ability in computer skills for word processing, databases, spreadsheets, and presentations (Microsoft Office applications preferred); and a willingness to learn new software packages.
  • Ability to work with limited supervision.
  • Demonstrated competence to assess priorities and manage a variety of activities in a time-sensitive environment and meet deadlines with attention to detail and quality.
  • Excellent written and verbal language skills in English
  • Professional proficiency, written and oral, in French, Spanish or other relevant language preferred.


  • Administrative skills, excellent written and verbal communication
  • Action Oriented, Customer Focus, experiential learn willing to learn on the job.

About the Organization

Management Sciences for Health, an international nonprofit organization, is dedicated to closing the gap between what is known and what is done about public health problems. MSH saves lives and improves health by helping public and private organizations throughout the world to effectively manage people, medicines, money, and information. Working from more than 30 country offices and our US headquarters, our staff from 65 nations is highly regarded for its technical expertise, integrity, and commitment to making a lasting difference in health.

Management Sciences for Health (MSH) is a nonprofit international health organization composed of more than 2,000 people from 73 nations. Their mission is to save lives and improve the health of the world’s poorest and most vulnerable people by closing the gap between knowledge and action in public health. Together with their partners, they are helping managers and leaders in developing countries to create stronger management systems that improve health services for the greatest health impact.


MSH takes an integrated approach to building high-impact sustainable programs that address critical challenges in leadership, health systems management, human resources, and medicines. Simply put, they support stronger health systems for greater health impact.

Their expertise in these areas falls into the broad categories of management functions—for example, leadership and governance or pharmaceutical management—and health areas like tuberculosis or maternal, newborn, and child health. They apply their expertise by

  • Partnering with governments, local organizations, and communities in developing nations to build their own capacity for long-term health impact;
  • Providing global leadership in critical areas of health management and health care delivery;
  • Bringing the best of MSH from around the globe to the people we serve, working as One MSH with a focus on lasting health system improvements.



Leadership, Governance, & Management

They work with in-country partners to build stronger health systems to improve:

    • the management and leadership of priority health programs, health organizations, and multisectoral partnerships such as The Global Fund to Fight AIDS, Tuberculosis and Malaria, developing a critical mass of managers at all levels of the health system who can lead and inspire teams to achieve results;
    • the management systems of health organizations in the public and private sector, transferring practical approaches and skills to ensure that management structures contribute to sustainable organizational success;
    • the governance and management of health organizations and multisectoral partnerships, facilitating change and transferring knowledge to enable organizations to administer their resources efficiently and scale up their services.


Health Service Delivery

MSH combines extensive public health expertise, proven service delivery approaches, and evidence-based interventions in five critical areas:

    • HIV & AIDS
    • Tuberculosis
    • Maternal, newborn, and child health
    • Family planning and reproductive health
    • Other communicable diseases, including malaria and pandemic and avian influenza

Human Resources for Health

MSH helps governments develop multisectoral strategies and policies to plan and manage their health workforces. We use a comprehensive approach that addresses all the facets of human resources for health needed to achieve an adequate supply of well-trained and motivated health workers. MSH offers capabilities in leadership, human resource management, education, partnerships, policy, and finance to achieve these goals.

Pharmaceutical Management

Vital to our success is a participatory approach to project design and implementation, which cultivates broad-based support from all stakeholders. We also build and improve infrastructure and local capacity to effectively purchase, store, deliver, and use quality essential medicines.

Health Care Financing

MSH helps governments and NGOs assess their current financial situation and systems, understand service costs, and develop initiatives to use existing funds more effectively and generate additional revenue—all with the goal of supporting a nation’s health priorities.

Health Information

MSH has developed proven methods for rapidly strengthening the analysis and use of existing health data—normally at the province, district, and facility levels—without revising existing recording and reporting requirements. With an emphasis on learning through action, district teams undertake assessments of health services, identify gaps in performance, and design solutions to support better decision-making and, therefore, better management of improved services.

MSH has worked closely with the Health Metrics Network of the WHO to develop a comprehensive approach for enhancing the performance of health information systems and data by employing a practical, strategic planning process that can be carried out by national working groups.

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