Project Support Manager

Apply by 7 May 2018
Senior-level , Full-time staff position
Posted on 18 January 2018

Job Description

Coordinate and manage the main support functions including general administration, base management, finance, human resources, logistics and security. With line management responsibility for staff involved in support roles you also represent Medair at relevant meetings with contractors, local authorities, NGOs and other stakeholders.

Project Overview

Medair’s emergency response team and partner World Concern completed shelter and hygiene kit distributions for Rohingya refugees in November, 2017, and Medair is now transitioning into longer-term programming with a focus on nutrition services in the refugee camps. The nutrition sites and supply chain will require significant set up in areas that are currently difficult to access. The Medair team is also pursuing opportunities to implement additional distributions of emergency shelter, hygiene and household items, especially to newly arriving refugees.

Workplace

Field based position in Cox’s Bazar, Bangladesh.

Starting Date / Initial Contract Details

As soon as possible. Full time, 3 to 6 months.

Key Activity Areas

Project Support Management

  • Ensure the smooth running of the assigned base(s) including set-up (if applicable), staff supervision, security, maintenance and liaison with landlords, contractors and suppliers.
  • Supervise all financial activities to ensure all cash management needs, reporting deadlines and internal and external audit requirements are met.
  • Ensure all internal financial controls are in place and that Medair and donor guidelines are followed.
  • Oversee all human resource activities, supporting line managers as required in areas such as recruitment, induction, training, appraisals, disciplinary action, etc.
  • Ensure all national and international legal requirements relating to employment are adhered to, including contracts, statutory deductions, record keeping, etc.
  • Provide logistical support to programme staff and field bases, including managing the supply chain, vehicles, assets, IT and communication equipment and the training of logistics staff.
  • Ensure accurate and efficient procedures are maintained in logistics, particularly in the areas of procurement, storage and transportation.
  • Work with field managers and HQ staff in the preparation and development of budgets for support and shared costs, ensuring they meet all relevant Medair and donor requirements.
  • Manage and track expenditure of assigned budget(s), ensuring spending is in accordance with donor requirements and time frames and notifying the relevant field managers of any necessary adjustments.

Security Management

  • Attend all relevant external coordination and security meetings and feedback information, as applicable, to the appropriate managers and staff.

Administration

  • Ensure a clear and transparent paper trail is in place for all transactions, that records are kept in an orderly and timely fashion and that the filing (archive) system is in line with requirements.

Staff Management

  • Manage and oversee the assigned programme support staff including recruitment, day-to-day management, development and training, appraisal, etc.

Communication

  • Develop and maintain a transparent, honest and supportive communication structure with colleagues to ensure they are kept informed of support related activities and requirements.
  • Develop and maintain positive relationships with suppliers, local authorities, other NGOs and any other stakeholders, representing Medair and ensuring good co-operation and partnerships.

Quality Management

  • Promote and use the Medair e-library and other operating procedures, ensuring that all standardised formats are used and guidelines are followed.
  • Develop and implement systems to improve transparency and to detect and ultimately prevent loss or fraud. Carry-out regular inspections and spot-checks, to ensure the best use of Medair resources.

Team Spiritual Life

  • Reflect the values of Medair with team members, local staff, beneficiaries, and external contacts.
  • Work, live, and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.
  • Encouraged to join and contribute to Medair’s international prayer network.

This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.

Qualifications

  • University degree in relevant subject or equivalent professional / technical qualification.
  • Strong working knowledge of English (spoken and written).

Experience / Competencies

  • Post-qualification management experience in a relevant profession.
  • Experience working in a cross-cultural setting, preferable in a support role.
  • Capacity to work under pressure and manage personal stress levels.
  • Problem solving ability, excellent communicator, strong organisational and time management skills.
  • Good numerical and report writing skills. Able to build trust and enforce procedures.
  • Able to oversee multiple tasks, prioritising and delegating as required.
  • Strong leadership skills. Coaching and training skills.

Working Conditions

  • This is a field-based position and working and living conditions may be very different to that previously experienced.

Application Process

Before you apply, please ensure you are fully aware of the:

  • Medair organisational values.
  • Profiles sought for Internationally Recruited Staff (IRS).
  • Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions).
  • Benefits Package provided for Internationally Recruited Staff (IRS)

Then to apply, go to the “Current Vacancies” page, then:

apply for this vacancy (or another position that matches your profile), or

apply for a Medair ROC (where we can try and match your competencies to our vacancy needs)

Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed. Medair does not set closing / deadline dates for applications; recruitment is on-going until the position is filled.

About the Organization

Medair

Medair is a humanitarian organisation inspired by Christian faith to relieve human suffering in some of the world’s most remote and devastated places. We bring relief and recovery to people in crisis, regardless of race, creed or nationality. As signatories of the Red Cross Code of Conduct, we believe that aid should be given to everyone who is in need, regardless of political, social or religious viewpoint. We save lives in emergencies and then stay to help people recover from crisis with dignity—working side by side with communities to leave a lasting impact. We provide a range of emergency relief and recovery services: health care and nutrition; safe water, sanitation, and hygiene; shelter and infrastructure.

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