Protection Coordinator

Apply by 9 December 2017
Mid-level , Full-time staff position
Posted on 10 November 2017

Job Description

Requisition ID: req652

Job Title: Protection Coordinator

Sector: Program Administration

Employment Category: Fixed Term

Location: Iraq-Ankawa, Erbil

Job Description

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, IRC offers life-saving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in more than 40 countries and in 22 U.S. cities, IRC restores safety, dignity and hope to millions who are uprooted by conflict or disaster. IRC leads the way from harm to home.

Iraq is one of the most complex emergencies in the world. Violence has displaced over 3 million Iraqis; millions more, including 230,000 Syrian refugees, need humanitarian aid. A lead responder in Iraq since 2003, the IRC delivers aid and services that help communities survive, recover, and gain control of their future. In 2016, the IRC reached close to 119,000 people across 14 governorates with supplies and services. We provide emergency aid to people fleeing violence across the Kurdish and South Central regions, and a range of integrated services that improve the safety, education, and economic wellbeing of Iraqi communities and Syrian refugees.

Job Overview/Summary
The IRC’s Protection Team works to safeguard the human rights and wellbeing of those affected by years of war and sectarian strife. Displaced Iraqis, as well as those who were formerly displaced, often lack access to critical documentation, basic social services and key information about their rights. In South and Central Iraq, the IRC’s Protection programming includes Protection and Reintegration Centers funded by UNHCR as well as emergency response protection programming across governorates most affected by violence perpetrated by ISIS and the subsequent coalition offensive to retake ISIS controlled territory. With protection at the forefront of the crisis in Iraq, the IRC is a leader in ensuring that vulnerable communities are receiving access to information and services. The Protection Coordinator is the leader of the Protection and Rule of Law team and responsible for overall management, strategy development, program design, implementation, quality, monitoring and evaluation of all activities in the fields of protection, human rights, and rule of law.

Major Responsibilities
Program Strategy and new business development
* Coordinate the expansion of protection programming in close collaboration with the protection field team;
* Identify opportunities for, design and develop concept notes and proposals for further protection programming;
* Provide protection input on proposals from other sectors to ensure protection is mainstreamed across IRC programming
* Participate in the development of budgets for program proposals in conjunction with the finance department.
* Work closely with IRC’s Technical Unit to integrate innovative approaches to Protection programing and to provide lessons learned and feedback to global initiatives including the IRC2020 outcomes and evidence framework

Program management and quality
* Together with the Deputy Director of Programs provide strategic direction and vision to the IRC’s Protection programming in Iraq, with an emphasis on maintaining program quality during a period of expansion.
* Ensure that protection monitoring data and analysis is of a high standard and shared in a timely manner with internal and external stakeholders.
* Ensure that all interventions are in compliance with the IRC’s protection mainstreaming framework, international law and global protection standards and national policies.
* Ensure that monitoring and evaluation systems are effectively designed and integrated into all stages of the project; that output and impact data are captured and that data is used to optimize program quality.
* Participate in cross-departmental collaboration and coordination in order to ensure that linkages between programs are made and programs gain from protection best practice; in particular with regular contact and coordination with Coordinators and Managers in other sectors.
* Oversee implementation of Protection programs, including budget oversight in coordination with Protection Managers, Field Coordinators and Field teams (budget forecasting, supporting field-staff to develop spending plans and budget follow-up) and reporting in accordance with IRC and donor regulations.
* Promptly identify and recommend solutions to technical issues.
* Support Protection teams and the Field Coordinator on implementation and trouble shoot technical issues when necessary.
* Contribute to Emergency Preparedness activities as identified.

Representation, coordination and advocacy
* Coordinate with DDP/CD to forge connections with key government counterparts at the ministerial level, UN, I/NGOs, human rights actors, municipal and other sub-national government actors.
* Represent the IRC in high level and strategic meetings involving protection actors such as protection working group meetings, inter-agency coordination meetings, and bi-lateral meetings.
* Regularly coordinate with internal program and operational stakeholders, the Protection/Rule of Law Technical Advisors, Women’s Protection and Empowerment, Children’s Protection, Economic recovery and Development, Education and other IRC colleagues.
* In collaboration with the DDP/CD and regional advocacy team, ensure that the protection program delivers on advocacy goals as articulated in the country wide advocacy strategy.

Grant Monitoring & Reporting
* Undertake regular field monitoring visits to assess progress and identify technical quality issues and/or other implementation issues, provide solutions and implement modifications as required.
* Produce/contribute to IRC and donor reports as per set schedules (monthly, quarterly and annually) on grant activities, indicators and achievements.

Human Resources Management and Development
* Hire, supervise, and build the capacity of Protection team members in relevant technical and management competencies;
* Support collaborative partner relationships focused on mutual learning and capacity building as well as technical guidance in areas of IRC expertise, including training/mentoring support and performance management that fully reflects the skills and attitudes required to work effectively in partnership;
* Develop and implement remote management capacity building approaches to build the strengths of the team in Iraq;
* Coach, train, supervise and mentor direct-report staff, including communicating clear expectations, setting annual performance objectives, providing regular and timely positive and constructive performance feedback, and providing documented semi-annual performance reviews;
* Place special emphasis on recruiting, identifying and grooming national staff to take leadership roles in Protection programming;
* Ensure management strategy contributes to the goal of nationalization, with related milestones for succession planning across the team;
* Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions;
* Hold high-quality meetings with each direct report on a regular and predictable basis, at least monthly.
* Provide a measurable development plan including on-the-job learning with the aim of strengthening technical capacity, exchanging knowledge within the team and providing guidance on career paths;
* As required identify staff performance issues and work with Human Resources to document and address these in accordance with the National Staff Employment Policies;
* Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions;
* Promote and monitor staff care and well-being. Model healthy work-life balance practices. Support appropriate interventions in response to identified staff care needs of both national and international staff;
* Adhere to and act in accordance with the IRC Global HR Policies and Procedures, and communicates through word and example a high standard of compliance with all applicable policies and regulations.

Key working relationships
Position Reports to: Deputy Director of Programs
Position supervises: the Erbil and Baghdad-based Senior Protection Managers

Key Internal Contacts:
* Emergency Coordinator, Education, Child Protection, Economic Recovery and Development and Women’s Protection and Empowerment program Coordinators; Field Coordinators, Monitoring & Evaluation team, Partnership Unit, Grants and advocacy team, Supply Chain, HR, Finance; North East Syria protection team
* Region/Global: PRoL technical advisor as well as other members of the Program Quality Unit as relevant

Key External Contacts: Protection clusters/working groups and member organizations

* Post-graduate degree in international law, human rights law, international relations, social sciences, or other related field

Work Experience:
* At least five years experience working in the field of Protection or Human Rights in conflict-affected areas

Demonstrated Technical Skills:
* Thorough understanding of best practices and evidence-based strategies in GBV response (case management, psychosocial support, legal support; medical support) and GBV secondary and tertiary prevention and risk reduction;
* Demonstrated coordination and capacity building skills with key partners ; case management for survivors of GBV / VAWG;
* Demonstrated experience in facilitating practical workshops and educating others on issues including - violence against women and girls, GBV, adolescent girls protection and empowerment, GBV response and service provision, women’s networking and movement building, leadership, advocacy, psychosocial support;
* Strong experience, knowledge and skills in participatory methods, community development and partnership.

Demonstrated Managerial/Leadership Competencies:
* Structured and systematic approach to managing teams and project cycle;
* Self-reflective, collegial; and open to feedback;
* Demonstrated experience in successfully leading, building and strengthening a program team of staff in a dynamic, remote and changing context;
* Strong ability to respect differences of culture, opinion and lived experiences while upholding rights-based principles and women’s protection and empowerment;
* Excellent interpersonal skills, positive and professional attitude, ability to lead and work well in a team setting and with multiple partners;
* Strengths in listening, empathy, flexibility, and creativity.

* Professional fluency in spoken and written English is required. Arabic a plus.

Computer/Other Tech Requirements:
* Full professional competency in Microsoft Office Suite, especially Word, Excel, Outlook, and PowerPoint.

Ability to Travel: 30 – 50% within Iraq for program oversight and in the region and globally for workshops and conferences.

Standards of Professional Conduct: The IRC and IRC workers must adhere to the values and principles outlined in the IRC Way – Code of Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Attention Returning National Candidates IRC strives to attract, motivate and retain qualified national staff in our programs. We strongly encourage national or returning national candidates to apply for this position. If you are a national of the country in which this position is based and are currently located outside of your home country and possess over two years of international work experience, the Middle East Region has introduced an attractive remuneration package. The package includes competitive compensation, return flight to post, shipping allowance, temporary housing and a relocation allowance. Certain restrictions may apply.

Working Environment: This position will be based in Erbil and Baghdad, with travel to program sites throughout Central Iraq. IRC provides shared guest housing with internet connection, electricity, amenities, and an on-call driver. Movement is flexible but may be restricted at times due to the security situation.

IRC is an Equal Opportunity Employer IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status or disability.

About the Organization

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and 22 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure.