Protocol and Liaison Assistant

  • Mid-level, Full-time staff position
  • Posted on 10 February 2020

Job Description

Position Summary

Reporting to the Senior Administration Officer, the Protocol and Liaison Assistant works under the guidance as AGRA’s liaison with government agencies (KRA, MOFA & Immigration) to ensure proper Diplomatic staff registration within the stipulated time and statutory government submissions. The role supports Tax refunds, diplomatic staff registration, housing, vehicle importation, security clearance and in-country settlement for all new staff. Additionally, the role works closely with the Office Administrator on vehicle management.

Key Duties and Responsibilities

Government Liaison - Ministry of Foreign Affairs / Immigration /Treasury

  • Prepares, submit and follow up work permit application forms for all Internationally & Regionally recruited staff and their dependents for issuance of re-entry passes.
  • Prepares, submits and follows up notifications of arrival/departure forms for all IRS & RRS and dependents (18-23 years) for issuance of government identification passes.
  • Prepares, submits and follows up Pro A- Notification of Arrival (Diplomatic ID).
  • Prepares, submits and follows up Pro D- Notification of Departure.
  • Prepares, submits PIN application for all hired IRS.
  • Prepares, submit and follows up Pro 1B forms for duty free purchases.
  • Prepares, submit and follows up Form A for vehicle registration forms for issuance of log books and NTSA plates.
  • Prepares, submit and follows up Pro 1C- Vehicle disposal for IRS leaving Organization.
  • Prepares, submits and follows up application for Blankets/VAT exemptions for both AGRA and exempt staff monthly.
  • Prepares, submits and follows up on Multiple and single-entry visa for those visiting Kenya.
  • Handled clearance of consignment from customs.

VAT & Blankets follow up

  • Works closely with the finance team to ensure VAT refunds and blankets are prepared and submitted on time;
  • Follow up of tax refunds giving a monthly status update on account;
  • Advisory services to management on any change of policy regarding VAT.


  • Prepares, submit and follows up on Student and Internship passes for international dependents and visitors.
  • Prepares documentation for passport application for and renewal for all staff.

Administrative duties

  • Together with the office administrator take an active role in logistics management to include but not limited to vehicle fueling, servicing, repair and cleaning.
  • Assists with office driving errands.


  • Creating of a protocol logbook to serve as a reference point for protocol FAQ and regular update of the same.
  • Create a protocol e-filing and hard copy filing system.
  • Create an alert system for all protocol related renewals.
  • Advisory services on visas.

Key Qualifications & Experience

  • 5 years of working experience in a busy office handling protocol support.
  • Degree with a business major or a Diploma in any area of business and 7 years’ experience in lieu of degree.
  • Knowledge of GOK/ MOFA and Immigration requirements.
  • Experience handling VAT refunds.
  • Previous experience of working with government offices.
  • Completion of secondary school.
  • A minimum of 5 years driving experience with a valid driving license.
  • Familiarity with working for non-profit organization or public enterprise.

An attractive remuneration package commensurate with this position’s responsibility will be negotiated with the successful candidate.

If you believe you are the right candidate for this position, kindly submit your application with a detailed CV (including your e-mail and telephone contacts) to Please quote the job reference number in the subject line of the application e-mail.

To be considered, applications must be received by 24th February, 2020.

About the Organization

The Alliance for a Green Revolution in Africa (AGRA) is a partnership that works with governments, donors, NGOs, the private sector, and African farmers to significantly and sustainably improve the productivity and income of resource-poor farmers in Africa. Founded and initially funded by the Bill & Melinda Gates Foundation and the Rockefeller Foundation, AGRA supports interventions aimed at improving seed systems, soil fertility, input and output markets, policies, and other priority sectors, with the overall objective of reducing food insecurity. AGRA aims to achieve these goals by: supporting and building capability of farmers and enterprises across the agricultural value chain; being a thought-leader on African agriculture by collecting, packaging, and disseminating knowledge; and creating strong partnerships with public, private, and donor actors to drive change within the sector. AGRA is headquartered in Nairobi, Kenya, and has an office in Accra, Ghana.

More information

Advert - Protocal & Liaison Assistant.docx

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