• Senior-level, Full-time staff position
  • Posted on 13 July 2018
  • Atlanta, Georgia, United States
  • Closing on 12 August 2018

Job Description

At CARE, we seek a world of hope, tolerance and social justice, where poverty has been overcome and people live with dignity and security.

This has been our vision since 1945, when we were founded to send lifesaving CARE Packages® to survivors of World War II. Today, CARE is a global leader in the movement to eradicate poverty. In 2016, CARE worked in 94 countries and reached 80 million people with an incredible range of life-saving programs. We also put women and girls at the center of our work because we know that we cannot overcome poverty until all people have equal rights and opportunities. We seek dynamic, innovative thinkers to further our mission. If you share our core beliefs: poverty is an injustice; poverty is solvable; and together, we have the power to end it, join us.

CARE believes that everyone has the right to live free from abuse of any kind. We have a responsibility to keep children and vulnerable adults safe, and we are committed to protecting them in all our activities. This role has been created to ensure that we continue to protect people from sexual harassment exploitation and abuse, and that this is managed in a professional, sensitive, coordinated and accountable way, and in line with best practices. The PSHEA safeguarding lead is responsible for designing and setting up processes for prevention of SEA, and management of reported cases of SEA. The post holder will be responsible for building capacity across CARE USA HQ and Country Offices for the prevention of Sexual Harassment and SEA and designing and maintaining systems for managing complaints of SEA.

He/she is responsible for leading, in consultation with P&C and Legal, on investigations into reported cases, ensuring a high standard of practice throughout the investigation of the case, as well as record keeping during and after cases are closed. The post holder will be the organization’s subject expert and will be required to provide advice and support to Managers at all levels and in different cultural contexts.

She/He will work with our core team of two individuals: one lead capacity building/trainer/investigator and a case manager. The PSEA safeguarding lead will engage with CARE International and other CARE members to ensure that there is a coordinated response to SEA and that this is in line with the CARE International (CI) PSEA policies.

This is a global role; therefore, travel is a key aspect of this role.


  • Overall organizational leadership and management of sexual harassment, exploitation, and abuse claims
  • Develop and maintain case management system, framework, and reporting
  • Training
  • Staff Management
  • All other duties as assigned


  • Degree level of education or equivalent
  • 10 years of safeguarding experience
  • Professional qualification in managing people/psychology or criminology
  • Training in managing sensitive investigations
  • Training in interview skills and techniques or mediation techniques
  • Must have experience in effectively managing a team of people and more in a matrix reporting environment.
  • Must have significant previous experience of managing sensitive and serious investigations involving SEA
  • Must have a high level of resilience and ability to remain calm under difficult circumstances
  • Must have experience of managing organizational change and uncertainty
  • Must be able to impartial in the most challenging situations
  • Must have excellent problem–solving, and decision-making skills
  • Excellent report writing and presentation skills
  • Highly confidential and discrete
  • Proven experience in building and maintaining trust
  • Experienced trainer, facilitator and coach

About the Organization

CARE is a leading humanitarian organization fighting global poverty. We place special focus on working alongside poor women because, equipped with the proper resources, women have the power to help whole families and entire communities escape poverty. Women are at the heart of CARE's community-based efforts to improve basic education, prevent the spread of disease, increase access to clean water and sanitation, expand economic opportunity and protect natural resources. CARE also delivers emergency aid to survivors of war and natural disasters, and helps people rebuild their lives.

Our diversity is our strength; we encourage people from all backgrounds and experiences, particularly women, to apply.

CARE USA is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status. If you’d like more information about your EEO rights as an applicant under the law, please click here.

The closing date for this posting, if listed, is approximate. Job postings may be removed from CARE's career website at any time.

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