Quality Improvement Specialist (Consultancy)

  • Mid-level, Long-term consulting assignment
  • Posted on 6 December 2018

Job Description


MSH is recruiting healthcare Quality Improvement Specialists with a variety of backgrounds and expertise, from supporting effective systems for collection and use of data on improving care, analyzing and applying different methods for improving quality, and supporting countries to strengthen regulatory environment and compliance with minimum standards of care. Quality Improvement Specialists play a key role supporting local quality improvement systems in partner countries to ensure that health systems are delivering safe, effective and equitable care to patients and their families. They work should-to-shoulder with host-country counterparts, including government, USAID Missions, private sector and civil society to develop and implement country-specific quality improvement solutions. They work both independently as a technical expert and collaboratively as part of extended project teams to realize project objectives under challenging circumstances and tight deadlines. They may work from head office and be deployed on short term technical assistance assignments to multiple countries or be field based and provide long-term assistance in primarily one country, according to their respective areas of expertise and interests.

Submit your resume today and begin a conversation about which opportunities are best suited to your expertise. We are currently recruiting technical staffs for a number of new projects, including an anticipated 5-year, USAID-funded award that will support health systems strengthening as a means to achieve universal health coverage (UHC). The project will work in low and middle-income countries and focus on reducing financial barriers to healthcare, increasing equitable access to services and improving the quality of patient-centered care.

Specific Responsibilities
  • Provide technical leadership, facilitation, participatory analysis, capacity building, technical assistance, mentoring and/or coaching in the design and implementation of quality improvement activities, tailored to the specific needs and context as requested from partner countries.
  • Provide ongoing mentoring and coaching to in-country teams and local partners as they implement quality improvement related approaches and/or their quality improvement plans.
  • Lead, coordinate or participate in project responses to specific Mission buy-ins related to quality improvement.
  • Ensure activities are closely monitored and documented throughout implementation and ensure that actions are taken to continually improve quality (including re-orienting and adjusting strategies when needed).
  • Ensure the technical excellence, within-budget and on-time delivery of activity results. Periodically evaluate progress towards the completion of project deliverables to verify alignment with strategic directions and defined targets, and make adjustments as necessary.
  • Participate in efforts to document project results related to quality and disseminate results as appropriate at national, regional and global levels.
  • Participate in technical forums, working groups, and other meetings with host country government, Mission, and other counterparts as needed
  • Directly supervise other technical staff members as needed by project activities.
Qualifications and Experience
  • Bachelor’s or Advanced degree in public health, public policy or a relevant discipline combined with the following minimum years of direct relevant experience working in health systems in low and middle income countries:
    • 15 years of direct relevant experience with Bachelor’s degree
    • 12 years of relevant experience with Master’s degree
    • 10 years of relevant experience with JD/ABD (all but dissertation)
    • 8 years of relevant experience with PhD
  • Strong experience developing, implementing, managing or evaluating quality improvement programs and a robust understanding of priority quality of care issues in low- or middle-income countries.
  • Broad technical expertise and experience in quality of care and patient-centered approaches in low- and mid-income countries.
  • Track record of working collaboratively with local partners to define and analyze quality of care improvement needs, and develop tailored improvement plans informed by evidence-based practice.
  • Experience managing, conducting or translating quality improvement research into policy or institutional reform.
  • Professional experience interacting with government or non-governmental organizations including the private sector in low and middle income settings. Including excellent cross-cultural interpersonal skills.
  • Fluency in English required. Fluency in French is an advantage.
  • Willingness to travel internationally up to 25%.

About the Organization

Management Sciences for Health, an international nonprofit organization, is dedicated to closing the gap between what is known and what is done about public health problems. MSH saves lives and improves health by helping public and private organizations throughout the world to effectively manage people, medicines, money, and information. Working from more than 30 country offices and our US headquarters, our staff from 65 nations is highly regarded for its technical expertise, integrity, and commitment to making a lasting difference in health.

Management Sciences for Health is an equal opportunity employer offering employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, citizenship, physical or mental disability, or protected veteran status.

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