Quality, Learning & Performance (QLP) Coordinator, Samoa - Pacific Labour Facility

  • Mid-level, Full-time staff position
  • Posted on 23 July 2020
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Job Description

Quality, Learning & Performance (QLP) Coordinator, Samoa - Pacific Labour Facility

Company Overview:

Palladium is a global leader in the design, development and delivery of Positive Impact - the intentional creation of enduring social and economic value. We work with foundations, investors, governments, corporations, communities and civil society to formulate strategies and implement solutions that generate lasting social, environmental and financial benefits.


For the past 50 years, we have been making Positive Impact possible. With a team of more than 2,500 employees operating in 90 plus countries and a global network of more than 35,000 technical experts, Palladium has improved - and is committed to continuing to improve - economies, societies and most importantly, people’s lives.


Palladium is a child-safe organisation, and screens applicants for suitability to work with children. We also provide equal employment to all participants and employees without regard to race, color, religion, gender, age, disability, sexual orientation, veteran or marital status.


Project Overview and Role:

The Pacific Labour Facility (PLF) facilitates seasonal and longer-term work opportunities for Pacific workers in Australia. It connects Australian employers with Pacific workers, supports the administration of the Pacific Labour Scheme and provides targeted support to the Seasonal Worker Programme.


The Quality, Learning & Performance (QLP) Co-ordinator will support the Ministry of Employment, Productivity and Industrial Relations, National Employment Centre (NEC) to support the Local Sending Unit (LSU) to collect and use their own data and implement PLFs Monitoring, Evaluation, Research and Learning framework. They will coordinate with research partners and promote Gender Equality, Diversity and Social Inclusion (GEDSI) objectives. The Coordinator will work closely with the Pacific Labour Scheme (PLS) Labour Mobility Engagement Manager (LMEM) and head of the Labour Sending Unit to provide relevant support on PLS monitoring and reporting processes and practices.

This is a twelve-month fixed-term contract with the potential to extend a further twelve months dependent on PLF program needs.

Primary Duties and Responsibilities:

Under the direction of the Monitoring and Evaluation Manager, the QLP Coordinator will support the work of the Quality, Learning and Performance (QLP) Unit within the PLF and the Local Sending Unit (LSU) in the Ministry as part of the Pacific Labour Scheme (PLS). They will:

  • Identify information/data gaps in LSU data collection and work with the LSU and other stakeholders to develop strategies to address gaps
  • Develop an information plan that identifies what information will be collected, timeframes, capacity and resourcing required
  • Design appropriate data collection methods
  • Collect data, including identifying training and support needs and providing training as required
  • Store and improve the uptake of LSUs own data. This may include working with the LSU to improve the usage of their in-country databases
  • Facilitate QLP data collection amongst LSU and beyond, as well as inform QLP on in-country information gaps, needs and use
  • Identify key M&E/research/GEDSI opportunities in-country, especially where these meet a critical information need
  • Assist in-country QLP-led activities, including GEDSI analyses; M&E activities; research (both internal and external)
  • Share with QLP/PLF key documents and information that are being generated in-country or by other donors
  • Disseminate and promote the uptake of PLF M&E and research amongst LSU in their planning and management.



Required Qualifications:

  • Tertiary qualifications in Social Sciences; Management; Business/Commerce; Development; Statistics or other relevant discipline and demonstrated experience working in a related field
  • Experience in qualitative and/or quantitative research and data analysis
  • Demonstrated technical skills in data collection and analysis with MS products, especially Excel
  • Familiarity with Management Information Systems related to data collection and reporting
  • Experience in managing and implementing projects
  • Demonstrated understanding of Gender Equality, Disability and Social Inclusion (GEDSI) processes, principles and practices
  • Experience and/or understanding of the Fijian Government operating context and experience working with, or fostering relationships with, other stakeholders including civil society organisations, academic institutions, private sector and development partners
  • Excellent English written and verbal communication skills for high-level external engagement and report writing
  • Experience in facilitating workshops, training activities and coaching/mentoring of others

There will be opportunities for the selected candidate to engage in learning and collaboration with QLP In-Country Coordinators based in other Pacific Island locations. There may also be an opportunity for the selected candidate to be responsible for the day to day supervision of other QLP In-Country Coordinators. This will be based on the skills and experience of the successful candidate and at the recommendation of the MEL Manager.

About you

It is essential that you have outstanding interpersonal skills and the ability to establish strong working relationships with a diverse group of stakeholders in different locations. You must have the ability to work within a Fijian Government operating context. Strong self-motivation and a high level of initiative are also important. Your senior experience will ensure that strong monitoring and evaluation systems and processes will help inform NEC and PLF decision making and provide learning for program improvement. The role would suit someone with a background in data analysis, monitoring and evaluation and/or research, and an interest in labour mobility and its benefits for Fiji.

Application Requirements

This position is open to nationals of Fiji. Salary is competitive and based on local labour standards. We encourage people with disabilities to apply.

Closing date for applications is 13 August 2020.



About the Organization

Palladium develops and delivers solutions that create positive impact for communities, businesses, societies and economies. We transform lives and create enduring value by working with governments, corporations and non-profit organisations.


Palladium is built on the idea that progress will be supported by four key pillars: • International Development • Strategy Execution Consulting • Impact Investment • Training and Events We create positive impact through more than 100 current projects with more than 2000 employees operating in over 90 countries.

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