Requisition ID: req784
Job Title: Regional HR Director - Asia
Sector: Human Resources
Employment Category: Regular
Location: Malaysia-Kuala Lumpur - Ops
Please note: Position can be based in Nairobi, Kenya or Kuala Lumpur, Malaysia
The International Rescue Committee responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, IRC offers life-saving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in more than 40 countries and in 29 U.S. cities, IRC restores safety, dignity and hope to millions who are uprooted by conflict or disaster. IRC leads the way from harm to home.
IRC’s International Programs in Asia focus on various relief and rehabilitation programs for refugees, internally displaced persons and communities affected by conflict. Each region is managed by a Regional team that oversees the region’s country programs, headed by a Regional Director (RD) and Deputy Regional Director for Programs (DRDP); supported by functional leads such as the Regional HR Director. IRC has programs in the following sectors: health & environmental health; child & youth protection & development; women’s protection & empowerment; economic recovery; and governance & rights.
The Regional HR Director will lead and facilitate the development of a highly effective, strategic HR function in the Asia region that ensures the organization has the structure, culture and talent needed to deliver on program goals and effectively serves its beneficiaries. This individual will direct and facilitate the delivery of key HR services and infrastructure in line with the IRC’s Human Resource Strategy and Country Program Strategic Action Plans, for efficient and effective services at multiple levels. They will drive the implementation and adaptation of HR global initiatives and practices across the region. The Regional HR Director serves as advisor and counsel to maximize staffing resources and performance, ensure economy and efficiency of work processes, and contain institutional risk.
* Direct and oversee the collaborative identification and development of annual human resource strategies and annual work plans in the areas of workforce planning, recruitment, performance improvement, HR capacity development, gender equality, employee engagement and staff care to ensure IRC attracts and inspires the right talent at the right time and in the right place. Identify and facilitate development of standards, tools, and resources.
* Evaluate and facilitate HR functional capacity and service delivery for the Asia region. Implement collaborative actions to facilitate the evaluation and development of HR services and infrastructure. Build knowledge, expertise, and capacity, leveraging internal and external resources. Ensure effective HR service systems and delivery at multi-levels as confirmed by key stakeholders.
* Lead the planning, delivery and implementation of global HR initiatives e.g. HR Scorecard, orientation and on-boarding, policies and procedures, HR metrics, compensation and benefits and other strategic HR pilots and programs across the region. Oversee global delivery and implementation of IRC HR global systems, standards, and initiatives. Ensure effective adaptation at all levels and compliance with the spirit and intent of labor regulations and donor requirements. Solicit feedback and suggested improvements.
* Direct development and delivery of training and capacity building efforts, leveraging e-learning and remote management. Identify and engage internal and external resources to provide timely and effective technical assistance. Coordinate and deliver HR trainings and workshops.
* Work closely with Asia Regional Operation team (IT, Supply Chain, Safety & Security, Gender Equality, Finance, and Emergency Preparedness) and effectively participate in monthly / quarterly meetings and joint work streams.
* Ensure close collaboration with Regional Director Asia to identify gaps in the regional structure while ensuring timely acquisition of the right talents.
* Travel to the countries in Asia (as conditions allow) as and when needed to provide in-person HR leadership, support, technical trainings and/or management of special projects.
* Provide generalist HR support to all regional staff including technical HR advice in response to policy inquiries, orientation, employee relations issues and exit management.
* Lead, motivate and mentor direct-reports, including communicating clear expectations, setting performance objectives, providing regular and timely constructive performance feedback, and leading documented semi-annual performance reviews, inspiring maximum potential.
* Support investigations upon instructions from IRC’s Ethics and Compliance Unit.
Key Working Relationships:
* Position Reports to: Chief Human Resources Officer based in New York City, and Regional Director, Asia based in Nairobi.
* Technical Reports: 6 Country Program HR Leads
Key Internal Relationships:
* Country Program Team: Country Directors, Chief of Party, Deputy Directors of Operation, Senior Management Teams, HR practitioners.
* Regional Team: especially close collaboration with colleagues from IT, Supply Chain, Finance, Safety & Security, Gender Equality, Emergency Preparedness and Deputy Regional Director.
* HQ: HR Team members across Compensation & Benefits, Talent Management, Global Recruitment, as well as HRIS; General Counsel, Finance, IT and Global Supply Chain.
Key External Relationships: INGO counterparts; legal counsel; HR associations and networks
* Master’s degree preferred, 10 to 15 years of progressive professional HR experience with a minimum of 5 years as a regional manager or director or equivalent education and experience.
* Demonstrated success as an HR generalist supporting groups of 1,000+ employees at multiple organizational levels, cultures and locations within a regional or global environment required
* Demonstrated success as an HR professional in emergency response, conflict zones and/or humanitarian aid sector preferred; Experience supporting annual portfolios of $80M - $100M is preferred.
* Demonstrated success in supporting key senior management and building strong, trusted relationships.
* Proven track-record of excellent management and leadership skills including capacity-building, coaching, mentoring, performance management and delivering individual and group training.
* Broad knowledge and experience in employment law, compensation, organizational planning, organization development, employee relations, and training and development
* Strong collaborator with effective interpersonal and analytical skills who is able to work seamlessly across countries, cultures, and organizational units required
* Demonstrated ability to work, manage, and meet competing deadlines in a fast-paced, high volume environment and on deadline; aptitude for problem solving and decision making needed
* Superb inter-personal, written and verbal communication skills required.
* Must possess a highly collaborative, inclusive, consultative and resourceful workstyle that balances required compliance/policy enforcement with a steadfast commitment to client service and support
* Excellent project management and organizational skills including detailed work planning and superior time management skills
* Ability to work independently supporting and partnering with teams with significant regional location distribution
* Advanced proficiency in MS Outlook, Word, Excel, PowerPoint; HRIS-knowledgeable
* Ability to travel 25-50% within the region and other locations for conferences, sometimes on short notice
The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity Anti-Retaliation and Combating Trafficking in Persons.