REGIONAL OPERATIONS MANAGER

  • Senior-level, Full-time staff position
  • Posted on 19 February 2020
  • Honduras
  • Closing on 23 July 2020
  • Current
  • Save for later

Job Description

CARE trabaja en todo el mundo para salvar vidas, vencer la pobreza y lograr la justicia social. Somos un líder global dentro de un movimiento mundial dedicado a acabar con la pobreza. Somos conocidos en todas partes por nuestro compromiso inquebrantable con la dignidad de las personas, y ponemos a las mujeres y las niñas en el centro, porque sabemos que no podemos superar la pobreza hasta que todas las personas tengan los mismos derechos y oportunidades. Nuestro compromiso con nuestros valores fundamentales - transformación, integridad, diversidad, excelencia e igualdad, describe quiénes somos, qué hacemos y cómo trabajamos. Si estos valores y nuestra misión se conectan con sus valores personales y si usted es una persona altamente motivada, con capacidad de trabajar en equipo y en conexión con otras partes de la organización y orientada a resolver problemas, ¡siga leyendo!

CARE USA administra, apoya y supervisa los programas y operaciones de CARE en la región de América Latina y el Caribe (LAC) a través de la unidad de gestión regional (RMU). A través de este trabajo, CARE puede impactar positivamente en la vida de millones de personas cada año a través de nuestros programas humanitarios y de desarrollo implementados por nuestras oficinas en los países y programas regionales. Dentro de la RMU, el Gerente de Operaciones Regionales (ROM) reportara a la directora regional y brindará apoyo a las operaciones de 5 oficinas de país y la región. El Gerente de Operaciones Regionales (ROM), bajo la dirección del director regional deberá:

Responsibilidades:

  • Brindar apoyo operacional a las oficinas de país y a la unidad de gestión regional en la región de LAC;
  • Realizar análisis de las operaciones regionales y proveer respuestas para la gestión;
  • Servir como conector y enlace dentro de CARE para coordinar el apoyo a las oficinas de país y garantizar que la información fluya de manera eficiente y a través de las vías correctas: el ROM colabora con colegas clave en la organización según corresponda y se mantiene al tanto de los desarrollos en la región para representar a las oficinas de país y / o la región de LAC en foros internos apropiados cuando sea necesario o según lo solicite la directora regional u otros stakeholders internos.
  • Trabajar de manera colaborativa con el Gerente Regional de Finanzas con sede en el Centro de Servicios Compartidos (SSC) para apoyo a la gestión financiera para la región y las oficinas de país, según se solicite;
  • Trabajar con el área de Gestión de Contractos (Award Management Solutions - AMS) para ayudar a desarrollar la capacidad del personal en los países y apoyar con el manejo de riesgos y compliance de las oficinas de país y la región.
  • Apoyar a la directora regional liderando la coordinación de los asuntos operativos a nivel regional, como el presupuesto, la rendición de cuentas y el análisis financier.

El ROM debe ser apasionado por la misión y la mejora continua, y ser alguien que pueda combinar su experiencia en el trabajo humanitario y desarrollo humanitario internacional con habilidades funcionales y experiencia en apoyo a operaciones de programas, así como competencias demostradas en accountability, trabajando en asocio, desarrollo de personal y coordinación y trabajo en equipo.

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CARE works around the globe to save lives, defeat poverty and achieve social justice. We are a global leader within a worldwide movement dedicated to ending poverty. We are known everywhere for our unshakable commitment to the dignity of people, and we put women and girls in the center because we know that we cannot overcome poverty until all people have equal rights and opportunities. Our Core Values Commitment describes who we are, what we do, and how we do it. It reflects our Core Values of Transformation, Integrity, Diversity, Excellence, and Equality which serve as a foundation for all that we do. If these values and our mission speak to your personal values and if you are a highly motivated self-starter with organizational political savvy who likes to help solve problems behind the scenes, read on!

CARE USA manages, supports and oversees CARE’s programs and operations in Latin American & Caribbean (LAC) region through the regional management unit (RMU). Through this work CARE is able to positively impact the lives of millions of people every year through our humanitarian and development programs implemented by our country offices and regional programs. Within the RMU, the Regional Operations Manager (ROM) will report to the regional director and will provide operations support to 5 country offices. The ROM will, under the direction of the regional director:

Responsibilities:

  • Provide operational program support to the country offices and the regional management unit in the LAC region;
  • Conduct regional operational analysis and lead management response;
  • Serve as a network connector and liaison within CARE to both coordinate country office support and ensure information flows freely and through the right pathways - the ROM collaborates with key colleagues in the wider organization as appropriate and keeps abreast of developments in the region in order to represent CARE country offices and/or the LAC region in appropriate internal forums as and when needed or as requested by the regional director or other internal stakeholders;
  • Partner with the Regional Finance Manager based in the Shared Services Center (SSC) with financial management support to the region and country offices as may be requested;
  • Partner with Award Management Solutions (AMS) to help build staff capacity and assist with compliance program operations in country offices;
  • Support the regional director by leading coordination of regional-level operational matters, such as budgeting, quality assurance and accountability.

Qualifications:

  • Bachelor’s degree in Business Administration or equivalent combination of education and work experience
  • 7-10 years of progressively responsible relevant experience
  • At least 7 years of experience demonstrating knowledge and leadership in humanitarian and international development sector
  • Experience with operational process reviews, analyzing data to make decisions
  • Excellent communication, interpersonal, and problem-solving skills
  • Demonstrated knowledge of or professional experience with working in the LAC region
  • Must be fluent in English and Spanish; fluency in French is a plus

The ROM should be passionate about the mission and for continuous improvement. Someone who can combine their experience in international humanitarian relief and development work with functional skills and experiences in program support and operations, the ROM must have demonstrated competencies in accountability and impact, working in partnership, staff development, and coordination and teamwork.

About the Organization

CARE is an international NGO with local staff and community partners in more than 90 countries. We create local solutions to poverty and inequality and we seek dignity for everyone every day and during times of crisis. These solutions have a broad range, from clean water to access to education; from microfinance to ensuring that everyone has nutritious food; from agriculture and climate change to disaster response. CARE puts women and girls at the center of everything we do because they have proven to be the best hope for creating lasting change in the world. Our staff live where they work, which makes us effective at understanding the challenges they face. We’ve been doing this for over 70 years, since World War II. It started with the world’s first CARE Package® of food for the post-war hungry in Europe. Our work today is as important as ever, we believe that poverty and inequality are historic injustices that we can end within a generation, for good. If you share our core beliefs: poverty is an injustice; poverty is solvable; and together, we have the power to end it, join us.

There are individuals who may use CARE’s name and trademark in emails and on websites in an attempt to solicit fees from interested job-seekers. Some examples of these fees are placement fees or immigration processing fees. CARE does not use recruiting or placement agencies that charge candidates an up-front fee of any kind. Occasionally, CARE does employ recruiting or placement agencies to help us identify candidates for specific employment within CARE. If you’re contacted by a legitimate recruiting or placement agency, there should be no charge to you. If you suspect that you have been a victim of fraud from someone purporting to be CARE, please contact us at legal@care.org.

We provide equal employment opportunities (EEO) to all employees and qualified applicants for employment without regard to race, color, religion, gender, gender identity, ancestry, sexual orientation, national origin, age, handicap, disability, marital status, or status as a veteran. If you’d like more information about your EEO rights as an applicant under the law, please click here.

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