Reporting and Communication Officer - Erbil. Iraq (219873-927)

  • Entry-level, Field assignment
  • Posted on 2 September 2015

Job Description

Mercy Corps has been present in the Middle East since the 1980s and currently has offices in Yemen, Lebanon, Palestine, Jordan, Syria, Iraq, Egypt and Libya. Mercy Corps has been operating in Iraq since 2003 and currently implements programs with funding from the USAID, US Department of State, Office of Foreign Disaster Assistance, the UN and others. While much of Mercy Corps’ work in Iraq to date has focused on addressing the emergency needs of the Iraqi people, increasingly Mercy Corps is focusing its efforts on helping Iraq build a new future through development programs. With the ever-increasing humanitarian crisis currently impacting the entire country Mercy Corps initiated programs in 2013 to support Syrian refugees in the northern KRG areas under Kurdish administration.

The Reporting and Communications Officer is responsible for oversight and coordination of all reporting, proposal development and communication tasks for Mercy Corps Iraq’s humanitarian response. S/he will prepare high quality and timely emergency response donor reports and lead proposal development. S/he will assist the Humanitarian Program Director with other reporting activities including: responding to information requests, writing success stories, and monitoring and reporting on program impact. S/he will coordinate with donors, partners and other NGOs as required by the Humanitarian Program Director and Country Director and will attend key coordination meetings and prepare internal reports on those meetings.

Documentation and Reporting
* Prepare reports for donors, partners, and government on program progress, ensuring all reporting requirements donors are met on time and in a quality manner.
* Support the Humanitarian Program Director by responding to information requests, drafting success stories, and monitoring and reporting on the impact of the various response programs.
* Ensure quality of program writing, including program activity plans, reports and informal updates.
* When appropriate, develop and release public communications in conjunction with Mercy Corps communications team.

Program Quality
* Reinforce adherence to Mercy Corps Program Management Minimum Standards (PM@MC) related to documentation and maintaining program files.
* Support capacity building of program team in writing reports and success stories.

Program Development
* Contribute to program design to ensure adherence to Mercy Corps’ standards.
* Work with the Humanitarian Program Director and team to draft concepts and proposals working closely with HQ program officers.
* Support the Humanitarian Program Director with the development of strategy and/or positioning papers.

Communications and Representation
* Develop and implement communications strategy in conjunction with program staff.
* Ensure compliance with all donor/organizational communications initiatives.
* Facilitate information sharing among internal and appropriate external audiences.
* Act as day-to-day representative of Mercy Corps to organizations as requested by the Humanitarian Program Director or Country Director.

Accountability to Beneficiaries
Mercy Corps team members are expected to support all efforts towards accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Organizational Learning
As part of Mercy Corps’ agency-wide Organizational Learning Initiative, all team members are responsible for spending 5% of their work time in formal and/or non-formal professional learning activities.

REPORTS DIRECTLY TO: Humanitarian Program Director
WORKS DIRECTLY WITH: Humanitarian Program Managers, Humanitarian Team Leaders, Humanitarian Monitoring, Evaluation & Learning Manager and M&E team members, Finance, Operations and Programs teams, HQ -based Programs, Finance and Technical Support Unit teams.

* Bachelor degree or equivalent in related field, including public relations, journalism, and international affairs or commensurate field experience; Masters preferred.
* 1- 2 years international development experience preferred.
* Familiarity with US and EU donors preferred, with special attention to reporting requirements.
* Previous work with traditional/conservative cultures, in remote environments, and in the context of humanitarian need preferred.
* Demonstrated effectiveness in communicating program objectives to a wide audience required.
* Ability to represent Mercy Corps to international donors, government officials, local groups and community members is essential.
* Fluency in English required; knowledge of Arabic preferred.

The conditions of the region demand someone who is flexible, security-savvy, and has the ability to understand and present programs with limited access to the target communities. The successful candidate will apply a strong combination of effective staff management and relationship-building abilities. S/he will demonstrate a strong understanding of cultural,

political and religious considerations in the region. The successful candidate will demonstrate a strong commitment to teamwork and accountability, and make effective communication a priority in all situations.

This position is based in Erbil, Iraq and is unaccompanied. Travel within Iraq is required to support Mercy Corps Iraq’s offices and emergency response programs. Erbil is a comfortable city with most amenities and moderate security. Suitable group housing is available in Erbil.

Mercy Corps team members represent the agency both during and outside of work hours when deployed in a field posting or on a visit to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and Mercy Corps’ policies, procedures, and values at all times and in all in-country venues.

Location(s): Iraq - - Erbil

About the Organization

Mercy Corps exists to alleviate suffering, poverty and oppression by helping people build secure, productive and just communities. Since 1979, Mercy Corps has provided over $575 million in assistance to 73 nations. The agency's programs currently reach 5 million people in more than 25 countries, including the United States. Mercy Corps is a nonprofit organization with headquarters offices in Portland (Oregon), Seattle (Washington), Washington, DC, and Edinburgh, Scotland. Known for its quick-response, high-impact programs, over 95 percent of the agency's resources are allocated directly to programs that help those in need.

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