Researcher for General Observers Report on the COVID-19 Outbreak and Relief and Recovery Efforts

  • Entry-level, Short-term contract assignment
  • Posted on 24 June 2020

Job Description

Location: Putrajaya, MALAYSIA

Application Deadline: 01-Jul-20 (Midnight New York, USA)
Time left: 8d 3h 55m

Additional Category: Sustainable Development and Poverty Reduction

Type of Contract: Individual Contract

Post Level: National Consultant

Languages Required: English

Starting Date:(date when the selected candidate is expected to start) 13-Jul-2020

Duration of Initial Contract: 13 July - 31 October 2020

Expected Duration of Assignment: 13 July - 31 December 2020


The COVID-19 pandemic has hit Malaysia, creating tremendous health and socio-economic impacts. The Government of Malaysia has implemented measures to prevent further virus spread, including a movement control order (MCO), quarantine centres, and a wide range of relief and recovery efforts.
UNDP in Malaysia provides policy and technical advisory support to the Government of Malaysia. In line with this, UNDP is developing a General Observers Report (GOR) on the COVID-19 response in Malaysia for the National Disaster Management Agency (NADMA) in the Prime Minister’s Department. The GOR will draw on observations from quarantine centres around Malaysia and other inputs from the COVID-19 response undertaken by UNDP and its partners. Given the above, UNDP is recruiting national consultants to undertake research and write the GOR.


The objective of this assignment is to produce a GOR covering the immediate relief and response efforts to the COVID-19 pandemic in Malaysia. Three main areas will be covered in the report: (1) establishment and operation of the quarantine centres; (2) government relief and response efforts; and (3) coordination with non-government relief and response efforts.
The report will evaluate the successes and gaps in these actions to identify current needs and strengthen future crisis responses. To achieve this goal, the report should reflect the perspectives and experiences of the range of stakeholders, including both providers and beneficiaries of immediate relief and response efforts.

Duties and Responsibilities


The Researcher will work closely with GOR project team members under the oversight of UNDP and the direct supervision of designated UNDP personnel. The consultant will work in collaboration with Government officials, UN Agencies, development partners, technical advisors and experts, civil society, and the private sector, where necessary to advance the understanding of the COVID relief and response.
The scope of work for this assignment will include the following key functions:

  • Development of detailed framework for the GOR;
  • Rapid review of COVID-19 relief and response efforts in Malaysia;
  • Development of process design and methodology for gathering additional observers’ perspective in consultation with UNDP’s Accelerator Lab;
  • Undertake gathering of additional observers’ perspectives;
  • Consult with identified subject matter experts in identification of immediate disaster relief and response needs and recommendations for strengthening future crisis response.

All data, information and documents obtained under this assignment is the property of the United Nations Development Programme and shall be treated as strictly confidential.
No such information shall be used by the consultant for any other purpose other than the completion of deliverables within the scope of work.
All soft and hard copies of data, information and documents must be returned to UNDP upon completion of the assignment.

The contract and payments will be performance-based and assessed by UNDP Malaysia. For payment in instalments, certification of satisfactory performance at each phase of key deliverable is required. Timing of specific activities will be discussed and agreed between UNDP and the consultant.

  1. Inception report (20%);
  2. Draft General Observers Report including key findings and recommendations (40%);
  3. Final General Observers Report incorporating feedback from UNDP and other stakeholders (30%);
  4. PPT presentation of the key findings from the report (10%).



  • Demonstrates commitment to UNDP’s vision, mission, and values;
  • Displays cultural, gender, religion, race, nationality, age sensitivity, and adaptability;
  • Demonstrates/safeguards ethics and integrity; and
  • Fulfils all obligations to gender sensitivity and zero tolerance for sexual harassment.


  • Capable of working efficiently, dependable, and strong attention to detail;
  • Familiarity with economics and development terminology and concepts, is an advantage;
  • Demonstrated commitment to the timely delivery of projects; and
  • Ability to maintain high-quality of work while meeting tight deadlines and short turn-around times.


  • Strong listening and communication skills;
  • Capable of working in a high-pressure environment with short deadlines, managing many tasks simultaneously;
  • Exercise the highest level of responsibility and be able to handle confidential.

Required Skills and Experience


  • Bachelor’s degree or higher in public health, disaster management, social science, political science, development, or a related area; and
  • At least 3 years of experience in research, demonstrating competency in quantitative and/or qualitative data analysis, drafting and publication of policy or research papers and reports.


  • Knowledge of and/or experience in the international humanitarian/emergency response, disaster risk reduction system, relief and response programme formulation;
  • Knowledge and experience in analysing qualitative and quantitative data are essential;
  • Ability to write high quality reports and make impactful presentations;
  • Excellent analytical and written communication skills;
  • Fluency in written and spoken English and Malay are essential; and
  • Strong motivation and ability to work and deliver under short deadlines.

Interested individual applicants must submit the following documents/information to demonstrate their qualifications:

  1. Document 1 : Letter of Confirmation of Interest and Availability (Annex 1) provided by UNDP;
  2. Document 2: Cover page (max. 2 pages) how candidate’s qualification and experience in research makes them suitable for the work and can lead towards the successful deliverable of the objectives of this consultancy within the required timeframe.
  3. Document 3: Personal CV / P11 including areas of expertise and past experiences in similar area of work and at least 3 referees.
  4. Document 4: Financial Proposal all inclusive and takes into account various expenses the candidate expects to incur during the contract, including:
    • The daily professional fee;
    • The cost of travel from the home base to the duty station (UNDP Office, Putrajaya) and vice versa;
    • Communications, utilities and consumables; and
    • Life, health and any other insurance.
  5. Please submit this information in one file as Document 1, 2, 3 and 4.
  6. Candidates who fail to submit all the information requested above will be disqualified.

How to Apply:

  • Kindly download the Letter of Confirmation of interest and availability, Financial Proposal Template and General Terms & Conditions mentioned below;
  • Read and agree to the General Terms & Conditions;
  • Click the ‘apply’ icon and complete what is required;
  • Scan all documents into 1 pdf folder and then upload;
  • For clarification question, please email to The clarification question deadline is three (3) days before the closing. When emailing for clarification questions, please put ”MyIC/2020/035” as the subject matter.

Forms and General terms & conditions to be downloaded:

  • The UN Personal History Form (P11) is available at:
  • The Letter of Confirmation Interest and Availability template at
  • Financial Proposal template at II- GOR Researcher.docx
  • The General Terms & Conditions for Individual contract is available at:

Reimbursable Loan Agreement (RLA): A legal instrument between UNDP and a Company/institution, according to which, the latter makes available the services of an individual delivering time-bound and quantifiable outputs that are directly linked to payments

  • The General Terms & Conditions for Reimbursement Loan Agreement is available at:

Kindly note that the system will only accept one attachment , please merge all documents and submit as one file.

  1. Incomplete applications will not be considered for shortlisting. Only shortlisted candidates will be invited to an interview. The interview date will be informed to the shortlisted candidates directly.
  2. UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, aboriginal groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

Individual consultants will be evaluated based on the following methodology:
Cumulative analysis
When using this weighted scoring method, the award of the contract should be made to the individual consultant whose offer has been evaluated and determined as:
a) responsive/compliant/acceptable, and
b) Having received the highest score out of a pre-determined set of weighted technical and financial criteria specific to the solicitation.
* Technical Criteria weight; [70%]

  • Technical proposal including educational background and experience on similar assignments (40%)
  • Interview (30%)

* Financial Criteria weight; [30%]

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