Org. Setting and Reporting
This position is located in the Training and Development Section of the Department of Safety and Security. The Department of Safety and Security is responsible for providing leadership, operational support and oversight of the security management system to enable the safest and most efficient conduct of the security programmes and activities of the United Nations System. The Security Training Officer leads the team responsible for Learning Support and reports to the Chief, Training and Development Section.
Within limits of delegated authority, the Security Training Officer will be responsible for the following duties:
•Manages and leads the team responsible for learning support (instructional design for online and blended learning, implementation of best practices in technology-based learning solutions and assessments, and management of the Learning Management System and training records databases) for security training courses and security certification programmes for security personnel, managers with security responsibilities and personnel of the UN Security Management System in accordance with the Learning and Development Strategy for the Integrity Security Workforce and related Implementation Plan and timelines.
•In collaboration with substantive training teams, monitors and ensures the implementation of programmes at all stages, measuring training project performance using appropriate tools and techniques and escalating implementation difficulties and recommending remedial actions to stakeholders, as needed.
•Maintains the systems and databases to enable the publication of comprehensive security training documentation and data, incl. for the use of senior management, the Inter-Agency Security Management Network (IASMN), STWG and other stakeholders at agreed periods and, as requested.
•Plans, organizes, manages and supervises the work of the Team’s work programme and human and financial resources in accordance with the Implementation Plan, providing oversight and ensuring that resources are allocated appropriately so that training is cost-effective and has the maximum operational impact.
•Identifies and analyzes learnings needs in coordination with substantive TDS teams and with the Security Training Working Group (STWG), the Division of Regional Operations (DRO) and the field and the Division of Headquarters Safety and Security Services (DHSSS) ensuring alignment with operational priorities and to ensure the timely selection of training participants as well as joint venture trainers who may be assigned to deliver particular courses.
•Collaborates with other parts of UNDSS to implement best practices in instructional design, technology-based learning solutions and assessments, and records management ensure that all security training programmes are cost-effective, of high quality and consistent with the overall organizations goals, and that cross cutting issues are incorporated into the design and development of training programmes.
•Evaluates, coordinates and monitors training programmes to ensure effectiveness in learning, impact of staff development and quality assurance and as required, and in collaboration with the substantive TDS teams, implements measures to enhance effectiveness and impact of training for managers with security responsibilities.
•Ensures the establishment and maintenance of a database to track course participants, performance and expenditure to enable timely reporting to senior management and partners, as requested.
•Supervises and monitors the work of the junior training officers, including managing the performance of the staff on the team, as well as consultants, vendors and member states’ institutions or personnel who may support the portfolio, to ensure that training and development activities are implemented in accordance with the Implementation Plan and established standards.
•Performs any other related duties as assigned.
•Professionalism: Knowledge in the field of learning or training including design, delivery, management and coordination. Knowledge of diverse delivery methodologies (e.g. online, blended and face-to-face delivery methods). Demonstrated ability to manage programmes, resources and external partnerships or complex contracts with large scale vendors. Excellent drafting and communications skills, both oral and written. Proven ability as a trainer. Ability to identify issues, formulate opinions, make conclusions and recommendations. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
•Planning& Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
•Technological Awareness: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.
•Leadership: Serves as a role model that other people want to follow; empowers others to translate vision into results; if proactive in developing strategies to accomplish objectives; establishes and maintains relationships with a broad range of people to understand needs and gain support; anticipates and resolves conflicts by pursuing mutually agreeable solutions; drives for change and improvement, does not accept the status quo; shows the courage to take unpopular stands.
•Building Trust: Provides an environment in which others can talk and act without fear of repercussion; manages in a deliberate and predictable way; operates with transparency, has no hidden agenda; places confidence in colleagues, staff members and clients; gives proper credit to others; follows through on agreed upon actions; treats sensitive or confidential information appropriately.
Advanced university degree (Master’s degree or equivalent) in learning, security management, business or public administration, social sciences, or related area is required. A first-level university degree in combination with two (2) additional years of qualifying experience may be accepted in lieu of the advanced university degree. A first level degree or diploma from a police or military education institution in combination with qualifying experience may be accepted in lieu of the advanced university degree.
A minimum of seven years of progressively responsible experience in the management, design and delivery of adult learning or security training programmes or a related area.
Management experience, including experience supervising diverse teams, in multinational and global settings is required.
International work experience, preferably in a post-conflict environment or field mission is required.
Demonstrated experience in instructional design using various methodologies (e.g. online, blended and face-to-face learning etc.) is required.
Experience in evaluating training or learning programmes is desirable.
Demonstrated experience drafting course content or producing media is desirable.
Familiarity in managing Learning Management Systems is desirable.
Experience in coordinating activities with consultants and managing contracts with vendors and partners is desirable.
English and French, are the working languages of the United Nations Secretariat. Fluency in English is required. Knowledge of French, Spanish or Arabic is desirable.
Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.
The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply. The United Nations Department of Safety and Security (UNDSS) is taking efforts to improve gender parity, including full implementation of the UN-wide, and Departmental Gender Strategies. We are committed to providing an inclusive culture and exciting opportunities for women in the security and operations field.