The Senior Director for Global Security (DGS) is responsible for ensuring safety and security of the organization’s 300+ staff and assets in over 17 countries, through the development of world-wide policies and procedures and the provision of both senior advisory services and hands-on security management and training to field offices. S/he will hold supervisors and senior management accountable for adherence to policies and high standards of duty of care. S/he is responsible for reducing the firm’s security risks while simultaneously enhancing their external profile and reputation as an agency with the highest standards of security practices. The position requires a high degree of autonomy in decision-making and exceptional analytical, networking, and management skills, and at least 12 years of relevant experience in the International NGO sector. Fluency in French or Arabic is strongly preferred.
1. Systems, Policies & Procedures Development
• Design and roll-out global policies and procedures around security management, including business continuity plans.
• Align the organization’s policies and approaches with industry best practices.
• Design & implement systems for incident tracking, travel management, vehicle tracking, etc.
2. Executive Engagement in Security Analysis, Management & Crisis Response
• Participate with Leadership Team in Crisis Management Team.
• Advise the President, Sr. Vice President for International Programs, Vice President for International Operations, Vice President for the President’s Office and Human Resources, and other senior leadership on potential risks and changes in the environments where LWR operates.
• Contribute to the development of annual security budgets for Leadership Team approval.
• Contribute to strategic vision and directions for the agency.
3. Safety and Security Systems & Management
• Ensure internal incident tracking system is utilized properly and perform incident mapping and analysis to inform future policy changes.
• Implement improvements to field office security-including identification and contracting of purchased services, improvements to physical infrastructure, etc.
• Conduct pre-travel security briefings for staff and Board members traveling overseas.
• Ensure that proposals to external donors include adequate safety and security considerations in project design and budgeting.
4. Risk Assessment & Response
• Conduct risk assessments of countries where the organization operates. Analyze information from local and regional resources on trends and threats and communicate with relevant leadership.
• Conduct on-site assessments of the organization’s offices and other rented premises, including assessments of physical security measures, visitor control, use of guards, travel security, vehicle security, and assessments of staff knowledge and compliance with security policies and procedures.
5. Staff Capacity Building
• Conduct training on safety & security or crisis simulation exercises for the organization’s country and HQ staff.
• Build and maintain a network of Security Focal Points at each field/country office.
• Identify other training opportunities.
6. Internal and External Representation
• Represent the organization’s to safety and security forums, including InterAction, INSSA, OSAC, Inside NGO, UNDSS, ACT Alliance, and others.
• Remain up to date on changes and issues in the global humanitarian system, particularly issues related to restriction of access, changing geo-political dynamics and trends.
• Represent the organization’s in external meetings with donors and other stakeholders on matters of safety and security.
1. Deep commitment to the organization’s core values and ability to model those values in relationships with colleagues and partners.
2. Bachelor’s Degree in a relevant field
3. Record of completion of relevant safety and security-related trainings (e.g. Hostile Environment Awareness Training, Crisis Management Training, or similar workshops or certificate courses on safety and security)
4. Twelve (12) years’ of relevant work experience including prior experience at the Director level or equivalent
5. Experience living and working in developing countries
6. Experience working with international non-governmental organizations
7. Knowledge of threat assessment, security awareness and security management in insecure environments;
8. Experience in incident reporting, incident mapping, intelligence collation, and analysis functions; setup and execution of an incident tracking systems; and design and implementation of communications systems and protocols for incident reporting
9. Experience with crisis management
10. Experience working collaboratively with established non-governmental security coordinating bodies.
11. Extreme flexibility and ability to multi-task; ability to work within an ambiguous, fast moving environment, while also leading toward clear and effective solutions; and demonstrated resourcefulness in setting priorities and guiding people
12. Knowledge of physical security techniques
13. Ability to develop, implement and drive strategies at global level
14. High level of inter-personal and communications skills.
15. Ability to work independently and make decisions to maintain organizational objectives
16. Ability to give presentations to high-level internal or external stakeholders.
17. Proficiency with Microsoft Outlook, Excel, and Word, as well as social media, ICT, mobile technology and use of satellite communication equipment, such as satellite phones.
18. Excellent writing and communications skills, advance level fluency in English (writing and speaking).
19. Advanced proficiency (verbal and written) in French or Arabic preferred.
20. Thirty five percent (35%) international travel, including to countries where the organization works. Travel may be to countries that are experiencing political instability and have poor infrastructure including poor road conditions, limited amenities and poor housing accommodations. In addition, the travel may be to countries where infectious diseases or vector-borne diseases are present. Travel may be required to locales that experience extreme temperatures (either hot or cold) and high altitudes.