Senior Laboratory Technical Advisor

  • Posted on 14 June 2019

Job Description

Description The Partnership for Supply Chain Management (PFSCM) brings together multiple private sector and non-governmental organizations that are among the most trusted names in supply chain management and international public health and development in the world. PFSCM has been recognized internationally for its work to save lives through stronger public health supply chains; the partnership won two supply chain distinction awards from the European Supply Chain and Logistics Summit in 2010 and was a finalist in the 2012 Supply Chain Innovation Award Competition sponsored by the Council of Supply Chain Management Professionals (CSCMP) and SupplyChainBrain.
The Global Fund to Fight AIDS, Tuberculosis and Malaria is a major financing institution in the fight against these diseases in 140 countries. The Global Fund selected PFSCM to be its primary Procurement Agent for Global Fund principal recipients, under its Pooled Procurement Mechanism aimed at ensuring a cost-effective and efficient procurement process that meets all the Global Fund standards for a Procurement Agent. This service provides support to countries to resolve procurement bottlenecks and supply chain management challenges and to facilitate timely access to pharmaceuticals and other health products.
In addition, PFSCM implements other supply chain management projects with other client/donors including the Malaria Consortium and several developing country governments. RESPONSIBILITIES The senior laboratory technical advisor (SLTA) serves as PFSCM’s category specialist on laboratory equipment, reagents, consumables, and maintenance, medical equipment and devices, including rapid diagnostics required for HIV, Malaria, and Tuberculosis programs within the Global Supply Chain Division. The SLTA is the subject matter expert on technologies for HIV Viral Load (VL) and Early Infant Diagnosis (EID) as well as other diagnostics such as CD4, Hematology, and Biochemistry. The SLTA is expected to inform the development and implementation of policies, goals, systems, and procedures by gathering market intelligence.
The senior laboratory technical advisor serves as the lead for strategic engagement with the Global Fund on the laboratory product category and works closely with the Procurement, Supply Chain Services, Quality, Freight Services, and IT Units in supporting the sourcing and supply chain management through delivery of these public health commodities to principle recipients (PRs) worldwide. The senior advisor is responsible to ensure complete and correct specifications of laboratory and medical equipment and associated consumables to ensure the PRs receive the quality-assured commodities they need, on time. The SLTA is expected to work in consultation with internal and external stakeholders and clients to enable the data driven procurement and supply chain management of laboratory and diagnostic services.
  • Contribute to the development and implementation of PFSCM’s laboratory & diagnostics procurement and supply chain vision and strategy in collaboration with the PFSCM strategic procurement advisor, product quality assurance manager, and procurement and supply chain services managers.
  • Develop and maintain the PFSCM e-catalogue of laboratory equipment, reagents, consumables, and maintenance with clearly defined product specifications (performance and operational characteristics) for accurate product selection and efficient procurement process.
  • Support Procurement and Supply Chain Services Units to ensure that products selected by the PR are harmonized with relevant national policies and validated testing algorithms.
  • Lead the development, implementation, and monitoring of guidelines and standard operating procedures necessary to maintain required conditions for the international, regional, or local procurement and delivery (including installation) of laboratory analyzers, reagents, and consumables from the vendor to the client in collaboration with the QA team.
  • Develop the necessary laboratory knowledge and skills of staff in the Global Supply Chain Division in order to independently confirm specifications with PRs and to interface with vendors and freight services teams to source and deliver orders while maintaining product quality standards.
  • Lead and coordinate the development of training materials and job aids for PFSCM units, as necessary.
  • Provide technical and operational support to procurement & supply chain specialists for unique orders requiring specific laboratory category expertise to ensure actionable orders of laboratory equipment and supplies that are in accordance with country program needs, optimized deployment strategy, and overall best value.
  • Provide technical counterpart to procurement and supply chain specialists in the management of vendor relations, as needed.
  • Serve as primary point of contact for all PRs on complex lab procurement needs that fall outside the PFSCM laboratory catalogue and require specialized technical knowledge and advice.
  • Serve as PFSCM’s liaison with external stakeholders on technical working groups such as WHO, PEPFAR, TGF, and FIND. Attend international meetings as determined useful.
  • Collaborate as required with the quality product assurance manager in resolving and preventing quality related issues throughout the supply chain, as related to laboratory commodities.
  • Remain informed on innovations and advances in HIV, Malaria, and TB laboratory technology and trends in global public health that will influence the work of PFSCM in this area.
  • Contribute to innovation and development of new services for procurement and supply chain management of lab & diagnostics products in limited resource settings.
  • Provide short-term technical assistance to countries in the areas of product selection and sourcing of complex requests, laboratory commodities quantification, equipment maintenance strategies, or other areas as necessary.
  • Master’s Degree in Clinical or Medical Laboratory Technology.
  • 5+ years’ experience in laboratory technology or virology, microbiology, biochemistry, and/or hematology.
  • 3+ years’ experience working in clinical laboratory services including experience with tests, equipment, reagents, and techniques required for the diagnosis and monitoring of HIV, TB, Malaria, Sexually Transmitted Infections, and Hepatitis B and C essential, including rapid diagnostics.
  • 3+ years’ experience liaising with equipment manufacturers or their representatives to manage instrument warranties, repairs, and maintenance contracts.
  • Excellent written/verbal communication and interpersonal skills with strong sense of customer service. Fluency in English required; another business language preferred (French, Spanish, or Portuguese).
  • Ability to prepare and deliver public presentations on laboratory and diagnostic product categories and related supply chain management.
  • Strong analytical and interpersonal skills with client relations experience and demonstrated ability to contribute within a global cross-unit functional team environment.
  • Demonstrated leadership and teamwork skills.
  • Able to work productively and produce deliverables according to an established work plan.
  • Strong organization skills with an eye for details, ability to plan, prioritize, and implement long range strategies in a fast moving, dynamic, and time-bound environment.
  • Advanced computing skills in standard software systems and databases required.
  • Willingness and availability to travel internationally up to 25%, and perform other duties as assigned.
  • Must be eligible to work in either The Netherlands or the United States of America.

  • Experience with product catalogue development.
  • Experience working in laboratories in resource limited settings in Africa, Asia, or Latin America.
  • Knowledge of global health programs for HIV, Malaria, and Tuberculosis.
  • Knowledge of relevant donor logistics’ regulations.

About the Organization

John Snow, Inc., and our nonprofit JSI Research & Training Institute, Inc., are public health management consulting and research organizations dedicated to improving the health of individuals and communities in the US and around the Globe.

JSI's mission is to improve the health of underserved people and communities and to provide a place where people of passion and commitment can pursue this cause.

For over 35 years, JSI and our affiliates have provided high-quality technical and managerial assistance to public health programs worldwide. JSI has implemented projects in 106 countries, and currently operates from eight U.S. and more than 40 international offices, with more than 500 U.S.-based professionals and 1,600 host country staff.

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