Senior Manager, Talent Partners

  • Senior-level, Full-time staff position
  • Posted on 12 June 2020
  • District of Columbia, United States
  • Closing on 12 July 2020
  • Save for later

Job Description

Population Services International

Job ID 2020-3171
# of Openings 2
Posted Date 10 hours ago
Category Human Resources
Position Location: City Washington, DC
Region Washington, DC
Position Location: Country United States


Title: Senior Manager, Talent Partners (2 roles)

Department: Human Resources

Reporting to: HR Director

Who we are

We’re Population Services International (PSI), the world’s leading non-profit social marketing organization. We work to make it easier for people in the developing world to be healthy and plan the families they desire by providing access to products and services that range from mosquito nets to HIV testing to contraceptives.

There are about 7,000 “PSIers” around the world. We’re an eclectic mix of people with a diverse range of backgrounds from the international health sector to the marketing industry to the behavior change field. PSI’s new global strategy focuses on improving consumer powered healthcare through shaping market systems, shifting policy and funding and strengthening global capacity.

Join us!

The newly created Senior Manager, Talent Partners position is going to play a key part in transforming Human Resources at PSI. Its primary objective will be work across talent management and talent acquisition by leading projects and services associated with attracting, developing and retaining a diverse global workforce. The Senior Manager will have a set of assigned client groups, advising on strategies related to employee relations, engagement, compliance, performance management and workforce development and planning programs.The Senior Manager will also be responsible for leading a small team delivering talent management and talent acquisition services to a portfolio of client groups.

One Senior Manager will primarily lead international focused projects and services and the other Senior Manager will primarily lead corporate/domestic focused projects and services. Both positions will report directly to HR Director.


Your contribution

The Senior Manager, Talent Partners is an evolving role. In year 1, you will begin implementing solutions while you’re getting to know our team, processes and technology. As you build your PSI network, establish strong client relationships and integrate into the HR team, the role will expand. More specifically, you will be accountable for the following:

  • Partners with and advises designated client groups on the development and implementation of workforce planning strategies that facilitate the achievement of business goals and enable the business to cultivate a high performing workforce. Develops strong relationships and an in-depth understanding of the client’s business, in conjunction with staying abreast of industry practices, to advise on strategies including recruitment, staffing, internal mobility, retention, performance, and team member development.
  • Advises managers on talent identification and proactive performance management throughout the year (e.g. performance discussions, coaching, counseling, providing feedback). Counsels managers, leaders, and team members on leveraging L&D programs, career mobility and advancement, development opportunities, and the identification of team and individual learning and development needs. Includes advising management on the resolution of day-to-day to complex employee relations issues. Reduces legal risks and ensures regulatory compliance by maintaining knowledge of legal requirements relating to HR Management.
  • Supervises and develops team members; makes recommendations concerning employment, termination, performance evaluations, salary actions, and other personnel actions. Prioritizes, organizes, distributes, and coordinates the flow of work. Guides individual employee performance via timely communication and support.
  • Leads HR initiatives, projects, and process improvements, promoting consistency in application across business units and geographic locations (International and Domestic). Programs may include Compliance (US and International), Diversity Equity and Inclusion, HR Network, Branding, Onboarding, Succession Planning.
  • Collaborates with cross-departmental HR Leads to facilitate seamless integration of full talent management life cycle service delivery to client groups. Manages and executes the HR administration/transaction processing for designated client groups.
  • Performs other duties and projects as assigned.


What are we looking for?

What values are we looking for in an ideal candidate?

Collaboration: You can work independently, but thrive within a team.

Trust: You trust that your manager and team will have your back and care deeply about gaining that same trust from your teammates

Pragmatism: You dive in and maintain momentum even when things are ambiguous and you don’t let perfect get in the way of good enough.

Honesty: You aren’t afraid to speak up and speak your mind.

Measurement: You set clear and challenging goals and hold yourself accountable to driving measurable results.

Commitment: You’re independent and a free thinker, but you’re ready to buy in to the direction of the team and commit to its success.

What technical skills and experience are we looking for?
  • Bachelors in in Human Resources, Business, Psychology or equivalent required. Preference for candidates with an MBA, Masters in Organizational Development, Human Resources or other related field.
  • At least ten (10) years of progressive talent management experience; preference for candidates with previous experience leading HRBP and/or Recruitment professionals.
  • At least three (3) years of people management experience.
  • Strong working knowledge and depth of multiple human resource disciplines including, but not limited to employee development, change management, recruitment, branding, compensation practices, employee relations, compliance, performance management, and domestic (US) and International employment related laws. Preference for candidates familiar with donor regulations that impact HR policies, procedures and programs (i.e. USAID, DFID, Global Fund).
  • Significant experience developing and maintaining client relationships in the face of conflicting demands.
  • Proven ability to play “high and low”, operating at both a strategic and tactical level with ease and often.
  • Proven business analytical skills and experience utilizing critical thinking to help clients identify issues and trends, develop solutions and/or recommendations that reflect a balance of meeting business objectives and talent management considerations.
  • Ability to tailor HR advice to client needs and present information to clients that considers business impacts and articulate the benefits for stakeholders.
  • Fluency in English written and verbal communication skills; preference for candidates with French and/or Spanish language.
  • References will be required.
  • Must be authorized to work in the United States. N.B. PSI will not consider work visa sponsorship and relocation expenses will not be covered for this position.
  • The successful candidate will be required to pass a background check.

  • Exempt


Population Services International is an equal opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to gender identity, race, color, religion, national origin, sex, sexual orientation, protected veteran status, or disability status.

ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: or call (202)785-0072.


About the Organization

About PSI: PSI is a leading global health organization with programs targeting malaria, child survival, HIV and reproductive health. Working in partnership within the public and private sectors, and harnessing the power of the markets, PSI provides life-saving products, clinical services and behavior change communications that empower the world's most vulnerable populations, in over 65 countries to lead healthier lives. Over 150 staff in the Washington D.C headquarters, 100 overseas expatriate staff and almost 8,000 local staff work to execute PSI’s critical and innovative programs worldwide. Health Impact and Donors: PSI has a unique focus on measurable health impact much like successful corporations measure profitability. Measuring the results of PSI’s health interventions isn’t as simple as counting lives saved. PSI employs an entire team of researchers to continuously evaluate PSI performance against evidence-based objectives and verifiable indicators. Such strict measurement of PSI performance is what sets the organization apart from others in the field and feeds into the design of innovative, targeted and cost-effective interventions. By utilizing the DALY (Disability Adjusted Life Year) system, PSI estimates that in 2009 alone, its programs directly prevented more than 156,000 HIV infections, 2.6 million unintended pregnancies, almost 150,000 deaths from malaria and diarrhea and 19 million malaria episodes. In addition, roughly 25,000 patients were treated for TB. With a focus on decentralized management and local experts, innovative programs and successful benchmarking, PSI is proud of its long term commitment to serve those most in need. PSI is supported by several major donors including: governments of the United States, United Kingdom, Germany and the Netherlands; the Global Fund, various United Nations agencies, private foundations, corporations and individuals. Areas of PSI focus: HIV: PSI has HIV programs in over 60 countries around the world. Interventions, which include social marketing of HIV products and services and targeted HIV communications, are based upon a commitment to produce measurable health impact and an emphasis upon rigorous research and evaluation. Although condom social marketing and targeted communications remain the cornerstones of PSI's work to address the HIV pandemic, country programs also implement an increasingly comprehensive range of interventions in response to the changing needs of specific country contexts and populations. PSI is increasingly implementing innovations such as male circumcision services and targeted communications for concurrent sexual partnerships and injection drug use interventions. TB: Tuberculosis (TB) is a curable and preventable illness, yet it remains a major cause of death worldwide. It is one of the biggest killers of women of reproductive age and the most common cause of death among people living with HIV/AIDS. PSI provides a variety of innovative TB and TB/HIV-related services, engaging private providers in diagnosis and treatment and integrating HIV counseling and testing with TB services. It also creates innovative behavior change communications campaigns to increase awareness of TB and TB/HIV and to promote healthy behaviors. Child Survival: Vulnerable children are one of PSI’s most important target groups. According to the WHO, nearly 10 million children under the age of five die each year – more than 1,000 every hour. Tragically, about two-thirds of child deaths are preventable through practical, low-cost interventions. PSI works to improve child survival by helping developing countries address water-borne diseases such as diarrhea, malaria, pneumonia and HIV with prevention and treatment education and products. PSI’s child survival programs improve the health and save the lives of children under five in more than 30 countries. Reproductive Health: In over 30 countries throughout the world PSI empowers women and couples to lead healthier lives by providing access to innovative family planning and maternal health products and services. Every year, there are more than 60 million unintended pregnancies and more than 500,000 women die from pregnancy-related causes. In 2008 alone, PSI prevented an estimated 3.1 million unintended pregnancies and 15,000 maternal deaths, and enabled millions of couples to plan their families. Over the past three decades, PSI has expanded the contraceptive methods in its portfolio from male condoms and oral contraceptives to include injectable contraceptives, intrauterine contraceptive devices (IUD), emergency contraception pills, implants, female condoms, voluntary sterilization, and fertility awareness methods such as the Standard Days Method using Cyclebeads®. PSI’s RH platform has also grown to address maternal mortality through the prevention of post-partum hemorrhage and sepsis, and the prevention of unsafe abortion. Clean Water: Access to clean water is a challenge in almost all of the countries PSI operates in. Increasing awareness of water borne diseases and accessibility to treated water are a core part of PSI’s efforts across its health areas. PSI and its many partners are working together to promote the Safe Water System, a water quality intervention that employs proven, easy-to-use and inexpensive solutions such as household water treatment appropriate for the developing world. Household water treatment and safe storage ensures that each sip of water is safe to drink. Household water treatment can be adopted quickly, inexpensively, at national scale in both development and emergency situations, making an immediate difference on the lives of those who rely on transporting to and storing water in their homes. Malaria: PSI provides malaria control support to national Ministries of Health in over 30 countries worldwide. PSI tailors its malaria control programs to the unique environment in each country and the needs outlined by the Ministry of Health to achieve the Abuja Targets and MDGs. PSI’s malaria control programs include delivery of insecticide treated mosquito nets, pre-packaged malaria treatment, behavior change communications and operational research.

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