Senior People Business Partner

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Population Services International
Washington, DC, District of Columbia, United States
Apply by 12 April 2018
Senior-level , Full-time staff position
Posted on 13 March 2018

Job Description

Senior People Business Partner

People, Learning & Performance

Based in Washington, DC

Up to 25% international travel

Reports to the Sr. Manager, People Business Partners

Who we are

With over 45 years of experience, working in over 40 countries Population Services International (PSI) is the world’s leading non-profit social marketing organization. PSI is reimagining healthcare, by putting the consumer at the center, and wherever possible – bringing care to the front door. We are working to fix market failures, shape future health markets and shift policy and funding to better support consumer empowered healthcare.

There are over 8,000 “PSI’ers” around the world. We are a diverse group of entrepreneurial development professionals with a wide range of backgrounds and experience. All with unique skills that we bring to the critically important work that we do.

Join us!

The Senior People Business Partner will serve as a reliable and trustworthy point of contact to PSI’s HQ and field departments while supporting performance management, leadership development, and managing all aspects of conflict resolution.

We need a seasoned HR professional who understands the complexities of employee relations and can balance the need to be a strategic business partner along with managing multiple projects and identifying and de-escalating complex employee relations issues. We are looking for a smart, motivated, and energetic person who excels at understanding the needs of his/her customers.

This full-time position is based in Washington, DC, reports to the Sr. Manager, People Business Partners, includes up to 25% travel.

Your contribution

  • Provide day to day guidance to your client for a variety of HR matters including, but, not limited to employee relations and conflict resolution, performance management, coaching, counseling, career development, business unit restructures, workforce planning and succession planning.
  • Manage and resolve complex employee relations issues. Conduct efficient and effective, thorough and objective investigations.
  • Investigate problems such as disciplinary actions and employee and applicant appeals and grievances. Provides guidance and recommendations for problem resolution to departmental officials and individuals.
  • Facilitate communication among employees and management by providing guidance and consultation regarding problem solving, dispute resolution, and regulatory compliance. Catalyst to resolve internal opportunities through appropriate conflict management techniques. Manage complex and difficult HR Projects cross-functionally. Develop and deploy innovative, cost-effective HR strategies to employees in all areas.
  • Serve as a coach and advisor to managers on issues such as employee relations, performance management, compensation, strategy, learning and development, change management, employee engagement and talent acquisition.
  • Maintain a high level of contact and visibility with employees at all levels to foster respectful, trusting and credible relationships.
  • Collaborate with hiring managers and recruiters to promote the employment brand and establish strategies to build the talent pipeline and attract qualified and diverse candidates.
  • Mentors BP’s on more complex situations.

What we are looking for

  • Bachelor’s Degree in HR, Social Sciences, Business or related field required; Masters Preferred. HR Certification(s) a plus.
  • At least 8years of HR experience across a wide range of disciplines including international employee relations, performance management, organizational development, compensation, and diversity. Possesses sound knowledge in federal/state and prior experience conducting international employee relations with a strong business acumen.
  • Demonstrated experience in conducting comprehensive employee-related investigations professionally and objectively. Experience in managing a wide array of employee relations issues and implementing tools for mitigating and managing organization risk for US and international client groups.
  • Demonstrated experience working in an international context supporting a diverse and remote workforce.
  • Strong coaching, conflict resolution, relationship and team building skills
  • Demonstrated thought leadership experience in driving or contributing to HR initiatives or projects to improve team or organizational efficiency and effectiveness.
  • Excellent organizational and project management skills
  • A high energy, strategic HR partner with a strong attention to detail.
  • Strong written and verbal communication skills; ability to positively and constructively communicate and influence at all levels of the organization.
  • Strong presentation skills and prior experience presenting to large groups.
  • Prior supervisory/management experience preferred. Has a passion for PSI’s mission, and a sense of humor to easily connect with colleagues and enhance a positive team environment.
  • Fluency in French or Spanish is a plus.
  • Willingness to travel internationally up to 25%.

Must be authorized to work in the United States. N.B. PSI will not consider work visa sponsorship for this position.



PSI is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of actual or perceived race, religion, color, sex, age, national origin, disability, sexual orientation, marital status, personal appearance, matriculation, political affiliation, family status or responsibilities, gender identity or expression, pregnancy, childbirth, related medical conditions or breastfeeding, genetic information, amnesty, veteran, special disabled veteran or uniform service member status or employment status.


About the Organization

About PSI: PSI is a leading global health organization with programs targeting malaria, child survival, HIV and reproductive health. Working in partnership within the public and private sectors, and harnessing the power of the markets, PSI provides life-saving products, clinical services and behavior change communications that empower the world's most vulnerable populations, in over 65 countries to lead healthier lives. Over 150 staff in the Washington D.C headquarters, 100 overseas expatriate staff and almost 8,000 local staff work to execute PSI’s critical and innovative programs worldwide. Health Impact and Donors: PSI has a unique focus on measurable health impact much like successful corporations measure profitability. Measuring the results of PSI’s health interventions isn’t as simple as counting lives saved. PSI employs an entire team of researchers to continuously evaluate PSI performance against evidence-based objectives and verifiable indicators. Such strict measurement of PSI performance is what sets the organization apart from others in the field and feeds into the design of innovative, targeted and cost-effective interventions. By utilizing the DALY (Disability Adjusted Life Year) system, PSI estimates that in 2009 alone, its programs directly prevented more than 156,000 HIV infections, 2.6 million unintended pregnancies, almost 150,000 deaths from malaria and diarrhea and 19 million malaria episodes. In addition, roughly 25,000 patients were treated for TB. With a focus on decentralized management and local experts, innovative programs and successful benchmarking, PSI is proud of its long term commitment to serve those most in need. PSI is supported by several major donors including: governments of the United States, United Kingdom, Germany and the Netherlands; the Global Fund, various United Nations agencies, private foundations, corporations and individuals. Areas of PSI focus: HIV: PSI has HIV programs in over 60 countries around the world. Interventions, which include social marketing of HIV products and services and targeted HIV communications, are based upon a commitment to produce measurable health impact and an emphasis upon rigorous research and evaluation. Although condom social marketing and targeted communications remain the cornerstones of PSI's work to address the HIV pandemic, country programs also implement an increasingly comprehensive range of interventions in response to the changing needs of specific country contexts and populations. PSI is increasingly implementing innovations such as male circumcision services and targeted communications for concurrent sexual partnerships and injection drug use interventions. TB: Tuberculosis (TB) is a curable and preventable illness, yet it remains a major cause of death worldwide. It is one of the biggest killers of women of reproductive age and the most common cause of death among people living with HIV/AIDS. PSI provides a variety of innovative TB and TB/HIV-related services, engaging private providers in diagnosis and treatment and integrating HIV counseling and testing with TB services. It also creates innovative behavior change communications campaigns to increase awareness of TB and TB/HIV and to promote healthy behaviors. Child Survival: Vulnerable children are one of PSI’s most important target groups. According to the WHO, nearly 10 million children under the age of five die each year – more than 1,000 every hour. Tragically, about two-thirds of child deaths are preventable through practical, low-cost interventions. PSI works to improve child survival by helping developing countries address water-borne diseases such as diarrhea, malaria, pneumonia and HIV with prevention and treatment education and products. PSI’s child survival programs improve the health and save the lives of children under five in more than 30 countries. Reproductive Health: In over 30 countries throughout the world PSI empowers women and couples to lead healthier lives by providing access to innovative family planning and maternal health products and services. Every year, there are more than 60 million unintended pregnancies and more than 500,000 women die from pregnancy-related causes. In 2008 alone, PSI prevented an estimated 3.1 million unintended pregnancies and 15,000 maternal deaths, and enabled millions of couples to plan their families. Over the past three decades, PSI has expanded the contraceptive methods in its portfolio from male condoms and oral contraceptives to include injectable contraceptives, intrauterine contraceptive devices (IUD), emergency contraception pills, implants, female condoms, voluntary sterilization, and fertility awareness methods such as the Standard Days Method using Cyclebeads®. PSI’s RH platform has also grown to address maternal mortality through the prevention of post-partum hemorrhage and sepsis, and the prevention of unsafe abortion. Clean Water: Access to clean water is a challenge in almost all of the countries PSI operates in. Increasing awareness of water borne diseases and accessibility to treated water are a core part of PSI’s efforts across its health areas. PSI and its many partners are working together to promote the Safe Water System, a water quality intervention that employs proven, easy-to-use and inexpensive solutions such as household water treatment appropriate for the developing world. Household water treatment and safe storage ensures that each sip of water is safe to drink. Household water treatment can be adopted quickly, inexpensively, at national scale in both development and emergency situations, making an immediate difference on the lives of those who rely on transporting to and storing water in their homes. Malaria: PSI provides malaria control support to national Ministries of Health in over 30 countries worldwide. PSI tailors its malaria control programs to the unique environment in each country and the needs outlined by the Ministry of Health to achieve the Abuja Targets and MDGs. PSI’s malaria control programs include delivery of insecticide treated mosquito nets, pre-packaged malaria treatment, behavior change communications and operational research.

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