Senior Program Manager

  • Mid-level, Full-time staff position
  • Posted on 29 July 2020
  • Washington, DC, District of Columbia, United States
  • Closing on 28 August 2020
  • Save for later

Job Description


Job title Senior Program Manager

Department Francophone/Lusophone Africa, Transition Markets

Based in Washington, D.C. or Remote in the US

Reports to the Vice President, Franco-Lusophone Africa

Who we are

We’re Population Services International (PSI), the world’s leading non-profit social marketing organization. We work to make it easier for people in the developing world to lead healthier lives and plan the families they desire by marketing affordable products and services that range from mosquito nets to contraceptives to HIV testing.

There are over 7,000 “PSI’ers” around the world. It’s a diverse group of entrepreneurs and professionals with an unusually wide range of backgrounds – from the medical industry to the music business - all with unique skills we bring to the job.

Join us!

PSI seeks an experience program management professional with an interest in global health for the position of Senior Program Manager within the Francophone and Lusophone Market team. The Sr. Program Manager will lead headquarters support for a portfolio of projects including Cameroon and Benin among other countries/projects. S/he will be responsible for delivering financial, compliance, programmatic, and organizational support for country programs, connecting platforms with functional and technical departments in PSI/Washington; managing a small program support team; providing strategic planning support, and fostering relationships with donors as necessary.

PSI seeks candidates with significant expertise in project management including: budget design & tracking, deliverables monitoring and compliance, and project closeout. This position requires knowledge of a broad range of international donors. The position also entails supervision of two direct reports (Associate Program Managers) and reports to the Vice President for Francophone and Lusophone Africa.

Sound like you? Read on.


Your contribution

Specific responsibilities include but are not limited to:

  • Manage the various technical, operational, financial and administrative needs of assigned country programs are being met by developing relationships with the field and support departments;
  • Lead the Associate Program Managers in budget development and management across all projects, including budget realignments, cost-extensions, and no-cost extensions as necessary
  • Oversee financial performance and compliance across countries and programs in the portfolio, including regular monitoring of project burn rates and deliverables, strategic AOB and labor planning, preparing donor invoices and developing and realigning donor budgets.
  • Supporting regular monthly project financial reviews for portfolio, in coordination with the Financial Analyst or Financial Manager
  • Monitor the accomplishment of network quality standards (StEPs) as needed for portfolio
  • Identify risks across the portfolio and ensuring they are elevated to the correct team member, and monitor the mitigation.
  • Conduct regular check-ins with the country teams to review health impact, monitor achievement against targets, track obstacles/challenges to achievement, burn rates, and other programmatic or financial issues as they arise
  • Advise Vice President on relevant issues; keeping her informed of significant developments and issues pertaining to the country programs or impacting operations overall.
  • Actively address program management issues in collaboration with other Senior Program Managers, Deputy Director and Vice President.
  • Act as leader in PMT staff meetings by promoting PSI Global Strategy, organizational values, focus on operational excellence, and contributing to team morale.
  • Participate in PSI working groups to address priority organizational issues, including Sr. PM group advising the COO. Bring learnings from working groups back to the PMT.
  • Make presentations to Senior Management on risk mitigation in key countries in the portfolio.
  • Coordinate communications between platform teams and PSI/W departments as relevant to the Franco/Luso Market program support;
  • Attend regular SMT meetings as well as any workshops or training sessions as needed
  • Liase with Grants and Compliance team and Financial Analyst/Manager regularly to ensure financial health and subaward management needs are being well addressed and supported for portfolio
  • Collaborate with technical, functional, country and program teams to support New Business Development, including taking the lead on NBD opportunities as assigned, supporting strategy development and participating in blue and/or red team reviews, budget reviews and recruitment and selection of key personnel
  • Build and maintain positive relationships with donors across the portfolio, including leading and coordinating timely replies to donor requests, presentation of country and program strategies and initiatives as requested, and participation in requested and scheduled meetings.
  • Additional tasks as assigned

What are we looking for?

The candidate we hire will embody PSI’s corporate values:

  • Collaboration: You can work independently, but thrive within a team.
  • Trust: You trust that your manager and team will have your back and care deeply about gaining that same trust from your teammates
  • Pragmatism: You dive in and maintain momentum even when things are ambiguous and you don’t let perfect get in the way of good enough.
  • Honesty: You aren’t afraid to speak up and speak your mind.
  • Measurement: You set clear and challenging goals and hold yourself accountable to driving measurable results.
  • Commitment: You’re independent and a free thinker, but you’re ready to buy in to the direction of the team and commit to its success.

The Basics:

  • Bachelor or Advanced Degree (MBA, MPA, MPH, etc) or equivalent experience
  • At least 10 years of related experience in the international development industry (international health preferred) and at least two years working outside the US, with preferred experience in West/Central Africa
  • At least three years of people management experience and demonstrated management capacity in a fast paced work environment
  • Significant experience in developing and monitoring budgets and monitoring contract compliance
  • Exceptional problem-solving and organizational skills
  • Demonstrated experience with international donors and familiarity with international development and health issues
  • Fluency in English and French is required
  • Creative, innovative and a strategic thinker.
  • Effective verbal and written communicator
  • Must be authorized to work in the United States.
  • PSI will not consider work visa sponsorship for this positon.
  • References will be required.
  • The successful candidate will be required to pass a background check.

What will get us excited?

The successful candidate will be a creative, innovative and strategic thinker, and will have: excellent communication, analytical, organizational, interpersonal and cross-cultural skills; a passion for private sector approaches to development; and proven ability to produce results

  • Budget guru. You love budgets and numbers and are excited to develop, monitor, and update project budgets to align with program needs.
  • A love for compliance but the flexibility to meet program needs. You like to play by the rules but you understand the importance of being flexible to meet our ultimate goal of health impact
  • Team Player: You know how to connect several diverse groups of people in order to get things done
  • Self-Starter: You are not afraid to jump in from the start and get your hands dirty with minimal direction and you are not afraid to ask questions
  • Work hard, play hard. You support the idea that the team that works hard should play hard. We like people with a team attitude who smile and encourage others through both easy and tough tasks.

Icing on the cake

  • Excellent leadership skills; you feel comfortable speaking up and taking positions of leadership on issues that affect the Franco/Luso team. You can effectively interact with senior management.
  • Mind for Process Improvement. You bring awareness and commitment to doing work effectively and efficiently. We want people who will see a way to streamline or improve a process and who won’t hesitate to share their ideas in making it happen.
  • Champion of Fun. You support the idea that the team that works hard should play hard. We like people with a team attitude who smile and encourage others through both easy and tough tasks.


  • Exempt

PSI is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of actual or perceived race, religion, color, sex, age, national origin, disability, sexual orientation, marital status, personal appearance, matriculation, political affiliation, family status or responsibilities, gender identity or expression, pregnancy, childbirth, related medical conditions or breastfeeding, genetic information, amnesty, veteran, special disabled veteran or uniform service member status or employment status.

ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: or call (202)785-0072.


About the Organization

About PSI: PSI is a leading global health organization with programs targeting malaria, child survival, HIV and reproductive health. Working in partnership within the public and private sectors, and harnessing the power of the markets, PSI provides life-saving products, clinical services and behavior change communications that empower the world's most vulnerable populations, in over 65 countries to lead healthier lives. Over 150 staff in the Washington D.C headquarters, 100 overseas expatriate staff and almost 8,000 local staff work to execute PSI’s critical and innovative programs worldwide. Health Impact and Donors: PSI has a unique focus on measurable health impact much like successful corporations measure profitability. Measuring the results of PSI’s health interventions isn’t as simple as counting lives saved. PSI employs an entire team of researchers to continuously evaluate PSI performance against evidence-based objectives and verifiable indicators. Such strict measurement of PSI performance is what sets the organization apart from others in the field and feeds into the design of innovative, targeted and cost-effective interventions. By utilizing the DALY (Disability Adjusted Life Year) system, PSI estimates that in 2009 alone, its programs directly prevented more than 156,000 HIV infections, 2.6 million unintended pregnancies, almost 150,000 deaths from malaria and diarrhea and 19 million malaria episodes. In addition, roughly 25,000 patients were treated for TB. With a focus on decentralized management and local experts, innovative programs and successful benchmarking, PSI is proud of its long term commitment to serve those most in need. PSI is supported by several major donors including: governments of the United States, United Kingdom, Germany and the Netherlands; the Global Fund, various United Nations agencies, private foundations, corporations and individuals. Areas of PSI focus: HIV: PSI has HIV programs in over 60 countries around the world. Interventions, which include social marketing of HIV products and services and targeted HIV communications, are based upon a commitment to produce measurable health impact and an emphasis upon rigorous research and evaluation. Although condom social marketing and targeted communications remain the cornerstones of PSI's work to address the HIV pandemic, country programs also implement an increasingly comprehensive range of interventions in response to the changing needs of specific country contexts and populations. PSI is increasingly implementing innovations such as male circumcision services and targeted communications for concurrent sexual partnerships and injection drug use interventions. TB: Tuberculosis (TB) is a curable and preventable illness, yet it remains a major cause of death worldwide. It is one of the biggest killers of women of reproductive age and the most common cause of death among people living with HIV/AIDS. PSI provides a variety of innovative TB and TB/HIV-related services, engaging private providers in diagnosis and treatment and integrating HIV counseling and testing with TB services. It also creates innovative behavior change communications campaigns to increase awareness of TB and TB/HIV and to promote healthy behaviors. Child Survival: Vulnerable children are one of PSI’s most important target groups. According to the WHO, nearly 10 million children under the age of five die each year – more than 1,000 every hour. Tragically, about two-thirds of child deaths are preventable through practical, low-cost interventions. PSI works to improve child survival by helping developing countries address water-borne diseases such as diarrhea, malaria, pneumonia and HIV with prevention and treatment education and products. PSI’s child survival programs improve the health and save the lives of children under five in more than 30 countries. Reproductive Health: In over 30 countries throughout the world PSI empowers women and couples to lead healthier lives by providing access to innovative family planning and maternal health products and services. Every year, there are more than 60 million unintended pregnancies and more than 500,000 women die from pregnancy-related causes. In 2008 alone, PSI prevented an estimated 3.1 million unintended pregnancies and 15,000 maternal deaths, and enabled millions of couples to plan their families. Over the past three decades, PSI has expanded the contraceptive methods in its portfolio from male condoms and oral contraceptives to include injectable contraceptives, intrauterine contraceptive devices (IUD), emergency contraception pills, implants, female condoms, voluntary sterilization, and fertility awareness methods such as the Standard Days Method using Cyclebeads®. PSI’s RH platform has also grown to address maternal mortality through the prevention of post-partum hemorrhage and sepsis, and the prevention of unsafe abortion. Clean Water: Access to clean water is a challenge in almost all of the countries PSI operates in. Increasing awareness of water borne diseases and accessibility to treated water are a core part of PSI’s efforts across its health areas. PSI and its many partners are working together to promote the Safe Water System, a water quality intervention that employs proven, easy-to-use and inexpensive solutions such as household water treatment appropriate for the developing world. Household water treatment and safe storage ensures that each sip of water is safe to drink. Household water treatment can be adopted quickly, inexpensively, at national scale in both development and emergency situations, making an immediate difference on the lives of those who rely on transporting to and storing water in their homes. Malaria: PSI provides malaria control support to national Ministries of Health in over 30 countries worldwide. PSI tailors its malaria control programs to the unique environment in each country and the needs outlined by the Ministry of Health to achieve the Abuja Targets and MDGs. PSI’s malaria control programs include delivery of insecticide treated mosquito nets, pre-packaged malaria treatment, behavior change communications and operational research.

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