Senior Technical Advisor - Health Information Systems (HIS)

  • Senior-level, Full-time staff position
  • Posted on 11 January 2019

Job Description


The goal of the USAID’s Medicines, Technologies and Pharmaceutical Services (MTaPS), a global five year Program, is to help low- and middle-income countries strengthen their pharmaceutical systems to ensure sustainable access to and appropriate use of safe, effective, quality-assured, and affordable essential medicines and pharmaceutical services. MTaPS implemented by Management Sciences for Health (MSH) and its partners will provide technical assistance to the Ministry of Health and Family Welfare (MOHFW) and its directorates e.g. Directorate General of Health Systems (DGHS), Directorate General of Family Planning (DGFP), Directorate General of Drug Administration (DGDA) and others including the National Tuberculosis (TB) Program (NTP) and maternal, neonatal and child health (MNCH) program to strengthen pharmaceutical systems including procurement, supply chain, information, and regulatory systems.

The Senior Technical Advisor – Health Information Systems (STA-HIS) assists the Country Project Director (CPD) in providing overall technical and strategic guidance on pharmaceutical management information systems to the MOHFW and its key directorates including DGHS, DGFP, DGDA and the NTP and other programs in Bangladesh. The STA-HIS focuses on providing technical assistance to strengthen the management information systems of the MOHFW and its key directorates which includes ensuring the availability of quality data and its use for evidence based decision making and planning, and, management and maintenance of MTaPS supported IT initiatives.

Specific Responsibilities

Technical Support (30%)

  • Provide strategic technical guidance through on-the-job training as mentor to MTaPS Technical Advisor – Management Information Systems (TA-MIS) and IS Specialist for timely and effective technical deliverables.
  • Provide technical leadership and strategic guidance to the MTaPS HIS team and other MTaPS technical teams to ensure effective development and implementation of appropriate strategies for the strengthening of pharmaceutical management information systems within MOHFW and its directorates and linkages/interoperability with other Government of Bangladesh (GOB) e-Health HIS platforms.
  • Provide guidance to the TA-MIS and work with other MTaPS technical teams to maintain the functioning of and facilitate the upgrading/updating of MTaPS-supported tools and systems e.g. MOHFW Supply Chain Management Portal (SCMP), e-TB Manager, Pharmadex, Logistics Management Information System (LMIS) etc. and their interoperability with national platform DHIS 2 and where appropriate, linkage/integration with other relevant tools developed by GOB partners.
  • Provide technical support to the MTaPS/Bangladesh Senior M&E Advisor on development and monitoring of management information systems-related interventions with special focus on generating and using key performance indicators for better planning and monitoring.

Coordination (25%)

  • Represent the MTaPS program at various technical meetings with other cooperating agencies, collaborating partners, senior government officials and/or donor agencies. Participate in various working groups as required.
  • Serve as a member of the Senior Management Team and assist the Country Project Director in ensuring that respective project technical deliverables are met.
  • Work closely with the MTaPS leadership team and other technical team members in the MTaPS Bangladesh Office and home office, to ensure that all technical areas of the project are integrated making the most effective and efficient use of all program resources.
  • Build strong partnerships with GoB entities and foster collaboration with USAID implementing partners and other key stakeholders in HIS tools implementation.

Monitoring and Evaluation (25%)

  • Work with TA-MIS and other MTaPS team members to develop and implement a strategy to transition MTaPS-supported tools to MOHFW and transfer relevant technical skills to local counterparts over the life of MTaPS. With MTaPS partners, consultants and relevant technical team, refine, finalize and implement the handover strategy.
  • Work with the TA-MIS and respective technical leads to support Routine Data Quality Assessment system in key directorates like DGHS, DGFP and NTP to ensure data quality.
  • Report regularly to the CPD on progress/results achieved in technical work plans and barriers encountered, and resolve any challenges faced.
  • Provide guidance and support to ensure that good policies and procedures related to IS infrastructure and its security are in place in MSH Bangladesh office in accordance with MSH corporate IS policies to restrict access to MSH systems to only authorized individuals and to protect MSH IT equipment, network and data.
  • Work with country counterparts, TA-MIS, and other members of the MTaPS team to develop and implement MTaPS-supported software solutions and technical work plan activities to improve the availability of information to support decision making.

Capacity Building (20%)

  • Provide technical inputs in the development of training and other capacity-building strategies and plans for national and regional level management information system strengthening activities, in collaboration with relevant team members and partners. Facilitate technical sessions on MTaPS supported IT tools as needed.
  • Directly supervise TA-MIS and IS Specialist to ensure that defined technical work plans are being implemented in a timely and technically sound manner, and productively leverage collaboration with key government and other stakeholders and partners.
Qualifications and Experience


  • Advanced degree required



  • At least 7 years of experience in Health Management Information Systems (HMIS), procurement, supply chain/logistics management, medicine, pharmacy or business management with background in public health or related field.


  • Significant experience in providing technical assistance and management of health information systems and in design, planning and implementing of information manual and electronic tools to strengthen health/pharmaceutical systems desired.
  • Significant experience in international public health with at least five to eight years’ experience related to health/pharmaceutical information systems, commodity logistics, supply chain strengthening, or pharmaceutical management, preferably in work funded by USAID.

Knowledge and Skills

  • Strong understanding of management information systems in the health sector of the MOHFW and its directorates preferred.
  • Conversant in global health/pharmaceutical management information practices and tools required.
  • In-depth understanding of design, and functionalities of e-health related tools and interoperability with DHIS 2 and also integration issues between tools desired.
  • Demonstrated experience and skills in supervising technical teams.
  • Strong organizational skills and ability to work in a team-oriented, culturally diverse environment.
  • Excellent interpersonal skills, sound judgment, communication skills, training experience, ability to identify and resolve policy and operational constraints.
  • Demonstrated strategic planning and visioning skills. Innovative thinker that can work with teams to identify new solutions to challenges.
  • Demonstrated ability to build and maintain relationships with senior level government officials and NGOs. Experience with USAID and other donor agencies desirable.
  • Excellent written and verbal communication, and report writing and presentation skills in English. Additional proficiency in Bangla a plus.
  • Demonstrated skills in Microsoft Office Suite applications, including Word, Excel, and PowerPoint. Familiarity with Microsoft Project a plus.


  • Self-motivated, strong initiative.
  • Functional competencies: Highly motivated, resourceful, results driven and persistent. Ability to think strategically, gather and analyse information in order to make appropriate decisions. Strong interpersonal and communication skills.
  • Core MSH competencies: adaptability, communication, problem solving, creativity and innovation, timeliness of work, quality of work and team relationships, resource utilization.
  • Sound judgment, self-motivated, strong initiative.

Physical Demands

  • Ability to travel for extended periods of time in-country to support technical activities.
  • Willingness and ability to travel internationally, including to the US as needed.
  • Keyboard use, pulling drawers, lifting papers <10lbs.

About the Organization

Management Sciences for Health, an international nonprofit organization, is dedicated to closing the gap between what is known and what is done about public health problems. MSH saves lives and improves health by helping public and private organizations throughout the world to effectively manage people, medicines, money, and information. Working from more than 30 country offices and our US headquarters, our staff from 65 nations is highly regarded for its technical expertise, integrity, and commitment to making a lasting difference in health.

Management Sciences for Health (MSH) is a nonprofit international health organization composed of more than 2,000 people from 73 nations. Their mission is to save lives and improve the health of the world’s poorest and most vulnerable people by closing the gap between knowledge and action in public health. Together with their partners, they are helping managers and leaders in developing countries to create stronger management systems that improve health services for the greatest health impact.


MSH takes an integrated approach to building high-impact sustainable programs that address critical challenges in leadership, health systems management, human resources, and medicines. Simply put, they support stronger health systems for greater health impact.

Their expertise in these areas falls into the broad categories of management functions—for example, leadership and governance or pharmaceutical management—and health areas like tuberculosis or maternal, newborn, and child health. They apply their expertise by

  • Partnering with governments, local organizations, and communities in developing nations to build their own capacity for long-term health impact;
  • Providing global leadership in critical areas of health management and health care delivery;
  • Bringing the best of MSH from around the globe to the people we serve, working as One MSH with a focus on lasting health system improvements.



Leadership, Governance, & Management

They work with in-country partners to build stronger health systems to improve:

    • the management and leadership of priority health programs, health organizations, and multisectoral partnerships such as The Global Fund to Fight AIDS, Tuberculosis and Malaria, developing a critical mass of managers at all levels of the health system who can lead and inspire teams to achieve results;
    • the management systems of health organizations in the public and private sector, transferring practical approaches and skills to ensure that management structures contribute to sustainable organizational success;
    • the governance and management of health organizations and multisectoral partnerships, facilitating change and transferring knowledge to enable organizations to administer their resources efficiently and scale up their services.


Health Service Delivery

MSH combines extensive public health expertise, proven service delivery approaches, and evidence-based interventions in five critical areas:

    • HIV & AIDS
    • Tuberculosis
    • Maternal, newborn, and child health
    • Family planning and reproductive health
    • Other communicable diseases, including malaria and pandemic and avian influenza

Human Resources for Health

MSH helps governments develop multisectoral strategies and policies to plan and manage their health workforces. We use a comprehensive approach that addresses all the facets of human resources for health needed to achieve an adequate supply of well-trained and motivated health workers. MSH offers capabilities in leadership, human resource management, education, partnerships, policy, and finance to achieve these goals.

Pharmaceutical Management

Vital to our success is a participatory approach to project design and implementation, which cultivates broad-based support from all stakeholders. We also build and improve infrastructure and local capacity to effectively purchase, store, deliver, and use quality essential medicines.

Health Care Financing

MSH helps governments and NGOs assess their current financial situation and systems, understand service costs, and develop initiatives to use existing funds more effectively and generate additional revenue—all with the goal of supporting a nation’s health priorities.

Health Information

MSH has developed proven methods for rapidly strengthening the analysis and use of existing health data—normally at the province, district, and facility levels—without revising existing recording and reporting requirements. With an emphasis on learning through action, district teams undertake assessments of health services, identify gaps in performance, and design solutions to support better decision-making and, therefore, better management of improved services.

MSH has worked closely with the Health Metrics Network of the WHO to develop a comprehensive approach for enhancing the performance of health information systems and data by employing a practical, strategic planning process that can be carried out by national working groups.

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