Supply Chain Officer

Boston, Massachusetts, United States
Apply by 4 April 2018
Mid-level , Full-time staff position
Posted on 5 March 2018

Job Description

Position Title: Supply Chain Officer, Sourcing and Compliance

Reports to: Associate Director of Supply Chain

Location: Boston, MA

General Responsibilities

The Supply Chain Officer will have responsibilities across all functional areas of supply chain, including sourcing, planning and ordering, logistics, and systems. The Supply Chain Officer will manage the sourcing and compliance function within the supply chain team, which includes managing vendor relationships and contracts, working with clinical and program teams to manage global product formularies, and supporting the development team in identifying partnership needs.

The role will also include managing, auditing, and improving global supply chain funding and regulatory compliance and the design of supply chain plans for new restricted funding projects. Responsibilities also include building the capacity of our international supply chain and pharmacy teams, implementing systems and processes, and managing junior staff. The Officer will also provide support to other functional areas within supply chain as needed. They must be comfortable representing the supply chain team both internally and externally to donors, vendors, and other partners with importance to the organization, and will support and contribute to broader organizational projects, including proposal development, grant reporting, budget creation, and systems design.

Specific Responsibilities


  • Act as the organizational subject matter expert for sourcing medical products (primarily pharmaceuticals, medical supplies, and medical equipment, including laboratory and diagnostics)
  • Optimize strategic sourcing at PIH with an initial evaluation and ongoing audits; propose and execute improvements and solutions to areas of weakness
  • Design supply chain sourcing processes and contracts to ensure PIH receives the best value for money
  • Develop systems for formulary management and clinical evaluation of products, in collaboration with clinical leadership
  • Identify and manage partners and vendors who can provide technical expertise in sourcing
  • Flexibly respond to requests for sourcing support outside of common product categories

Supply Chain Compliance

  • Act as the supply chain team’s subject matter expert for funder compliance; primarily USAID and US Government regulations, but also including other donors and regulatory agencies
  • Evaluate supply chain processes, systems, and documentation to ensure ongoing compliance; propose and execute improvements and solutions to areas of weakness, in Boston and at PIH sites?
  • Collaborate with colleagues from financial compliance and grants management teams
  • Plan, prepare, and conduct trainings on compliant supply chain processes and systems for Boston and site-based staff
  • Design reports and contribute to the design and testing of information systems to enable compliance and accurate donor reporting
  • Flexibly respond to requests for support from sites and other departments

Team Management & Mentorship

  • Manage assigned staff, providing ongoing feedback on performance and helping develop individuals to achieve their personal and professional goals



  • 5-7 years’ experience in a supply chain, operations, or global health, with at least 2 years of experience managing staff
  • Demonstrated success with USAID-funded procurement and logistics
  • Demonstrated success with strategic sourcing, ideally with negotiating international contracts and long term agreements as well as US-based GPOs
  • Experience overseeing procurement, including conducting procurement bids, compliant with USAID or similar rules and regulations
  • Strong communication skills; ability to represent PIH’s mission and programs externally
  • High attention to detail
  • Ability and willingness to travel up to 30% of the time
  • Ability to troubleshoot and positively influence team members towards meeting organizational goals
  • Ability to work well with a diverse team of stakeholders, honoring the concerns and priorities of local staff in field sites
  • Flexibility, humility, and a good sense of humor


  • Experience working/living in a developing country
  • Experience evaluating systems for compliance, ideally with USAID or similar rules and regulations
  • Experience implementing data quality improvement initiatives
  • Experience managing USAID or similar funded grants
  • Experience working with information systems, preferably inventory management or ERP systems, ideally MS NAV
  • Proficiency in French
  • Interest in social justice and/or issues of access to medicines strongly desirable

About the Organization

Organizational Profile

Partners In Health (PIH) is an international health organization relentlessly committed to improving the health of the poor and marginalized. PIH partners with local governments to build local capacity and works closely with impoverished communities to deliver high-quality health care, address the root causes of illness, train providers, advance research, and advocate for global policy change.

PIH currently has implementation programs in Haiti, Rwanda, Lesotho, Liberia, Malawi, Peru, Mexico, Russia, Sierra Leone and Navajo Nation. Through our partnership with Harvard Medical School and the Brigham and Women’s Hospital, we support a wide range of programs in dozens of other countries around the world.

The Supply Chain Team supports the supply chain management needs of PIH. It offers procurement and logistics services to PIH field sites, including technical support, order management and administration, procurement, warehousing, and shipment. The staff on this team are responsible for supplying PIH’s field sites with medical and programmatic equipment, supplies, and pharmaceuticals.

Partners In Health is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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