Team Lead and Behavior Change Expert

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Chevy Chase, Maryland, United States | Morocco | Sierra Leone
Apply by 8 July 2018
Senior-level , Short-term contract assignment
Posted on 8 June 2018

Job Description

University Research Co., LLC (URC)

URC is a global company dedicated to improving the quality of health care, social services, and health education worldwide. With a non-profit affiliate, the Center for Human Services (CHS), URC manages projects in over 45 countries, including the United States.

Established in 1965, URC offers a range of technical assistance to strengthen health and social systems and service quality by empowering communities and health workers to identify and scale up locally appropriate solutions to critical problems. Internationally, we expand access to and improve the quality of services addressing maternal, newborn, and child health; infectious diseases, including HIV/AIDS, TB, and malaria; reproductive health and family planning; food and nutrition; and vulnerable children and families. In the US, we focus on improving communication related to issues like substance abuse, with a particular focus on reaching underserved populations.

URC’s mission is to provide innovative, evidence-based solutions to health and social challenges worldwide. Please join us in carrying out our mission (http://www.urc-chs.com/).

Project Overview:

The Developing MCC-specific approach to Social and Behavior Change Communication in Multiple Sectors project will support MCC to conduct formative research, develop sector-specific SBCC tools, collect and analyze data to identify priority behaviors for change and conduct due diligence of proposed behavior change interventions. Activities will be carried out in multiple countries and internally within MCC. Initially, activities will focus on two countries and two sectors: Sierra Leone WASH and Morocco Education. Additional countries and sectors may include: Land in Morocco, Education in Cote d’Ivoire, and Energy in an additional MCC partner country.

Roles and Responsibilities:

The Team Lead and Behavior Change Expert will be the primary interlocutor with MCC and responsible for integrating his/her team’s contributions into a coherent whole. They will oversee activities in-country and within MCC.

The Team Lead and Behavior Change Expert will be responsible for the following:

  • Responsible for overall management of the team’s work to ensure deliverables are per MCC’s satisfaction.
  • Maintain close communication with URC headquarters to access corporate support, provide updates on progress and challenges, and for quality control of deliverables.
  • Communicate with MCC (with cc:/ to URC) regarding technical directives providing more details on structuring each deliverable, scheduling TA activities for the team, and anticipated deadlines for submitting deliverables.
  • Responsible for managing and coordinating work of other team members; leadership for Tasks; and for ongoing support to the project launch and monitoring.
  • Oversight of local and international team member’s activities to ensure deliverables met on time.
  • Formative research and doer/non-doer analysis; due diligence of proposed design.
  • Iterative evaluation and ongoing technical oversight
  • Ongoing capacity building


Required Qualifications:

  • Ph.D. in a Social or Behavioral Science field or other relevant field,
  • Minimum of 10 years of experience in the SBCC field
  • Minimum of 10 years of experience leading research teams
  • Minimum of 10 years of experience working on international projects
  • Possess strong project management and interpersonal skills
  • Expertise in at least one project focus sector (WASH, Education, Land, or Energy),
  • Excellent verbal and written communication skills.
  • Possess a deep understanding of a doer/non-doer analysis SBCC model
  • Proficiency in French or Arabic strongly preferred

About the Organization

Established in 1965, URC offers a range of technical assistance to strengthen health and social systems and service quality by empowering communities and health workers to identify and scale up locally appropriate solutions to critical problems. URC focuses on finding ways to deliver proven approaches to health care problems, applying quality improvement (QI) methods and conducting operations research to tailor those approaches to various settings. Recognizing implementation barriers unique to each setting, we train local managers and service providers to strengthen health systems, integrate system elements, and bring improvements to scale.

To Apply:

For immediate consideration, please visit URC’s Career Opportunities page at www.urc-chs.com/careers.

You must upload your CV/Résumé and your Cover Letter where indicated. Also, please complete your application form and attach a completed USAID Form 1420 Contractor Employee Biographical Data Sheet as well.

Due to the large number of inquiries we receive, only candidates who have met the required experience & qualifications for this position will be contacted. No phone calls please. However, since we are active around the world in the field of public health, we may wish to retain your CV in our database for other/future opportunities, unless you direct us otherwise. Thank you very much for your interest.

Position is Contingent upon Award

URC is an E-Verify Employer

URC is proud to be an Equal Employment Opportunity employer.

We value and seek diversity in our workforce.

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