Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.
At a global level and across regions, the TA will provide technical assistance in the area of monitoring, evaluation, accountability, and learning (MEAL) mainly for ongoing, but also new, malaria programming within the scope of the CRS MEAL Policies and Procedures and donor guidance. The TA will create linkages between program monitoring and evaluation to enhance accountability, learning, and influence. The TA will also provide technical guidance to country programs in best practices for their social and behavior change communication activities.
For CARO, the TA will provide technical assistance to 10 countries in the Central Africa Regional Office (CARO) including Benin, Burundi, Cameroon, Central African Republic, Chad, Congo Brazzaville, Democratic Republic of Congo, Nigeria and Rwanda. The CARO malaria portfolio for FY18 includes $260 million of programming under Global Fund, the Against Malaria Foundation and USAID/Global Health in 6 of the 10 countries. Malaria programming has been identified as a priority within CARO’s health strategy and is expected to continue to be an area of growth over the coming years. The TA will provide significant technical leadership in malaria programming, including but not limited to advising on SBCC and MEAL strategies. The incumbent will possess strong technical writing and MEAL skills to collaborate with country programs in promoting evidence-based programming. S/he will work closely with his/her counterpart TAs in other sectors to ensure cross-sectoral integration of activities in both development and emergency programs and to jointly advance CARO’s regional strategic priorities, including gender and protection mainstreaming.
- Contribute to the design of MEAL in malaria programs by developing various products and guidance to capture learning in CRS projects and programs and determining how those learning products can be shared to influence the design of future projects, other development actors and donor strategies and thereby increasing the visibility of CRS and its partners’ work.
- Promote knowledge management and collaborative learning processes at the project, program and institutional levels, generating robust evidence for malaria project and programmatic learning that leads to action, decision-making and influence.
- Provide technical leadership and strategic assistance to CARO country programs in the design, implementation and monitoring of standalone and integrated malaria projects.
- Mentor and build the capacity of Country Program staff in malaria and related HSS, SBCC, MEAL and ICT for MEAL approaches.
SPECIFIC JOB RESPONSIBILITIES
Technical Leadership and Assistance
Provide technical guidance and solutions to both CRS Central Africa country programs, and across other regions, in the design, implementation, and monitoring of malaria programming.
With respect to Central Africa, this shall include, but not be limited to, the following responsibilities:
- Provide strategic guidance on new funding opportunities and ensure they align and further regional and Agency priorities for impact.
- Provide technical direction and content to project proposals; assist in writing proposals in malaria, liaising with other health and social service technical advisors, as appropriate; and conduct technical reviews of both integrated and standalone malaria proposals to ensure application of agency and international standards and best practices.
- Conduct regular technical visits to country programs to support effective implementation, monitoring, evaluation and documentation of ongoing project learning.
- Champion learning for malaria programming across CARO
- Provide surge support in start-up phases or during temporary vacancies in large malaria grants
- Engage in project/grant start-up, monitoring, analysis, course-corrections and evaluations to ensure high quality, impactful program implementation.
With respect to both Central Africa and across other regions, this shall include, but not be limited to, the following responsibilities:
- Support programs in the development of quantitative and qualitative assessments, monitoring and evaluation tools, performance tracking or reporting systems as well as formative and operational research protocols, championing the use of ICT4D, where relevant.
- Identify and disseminate promising practices, including developing and/or identifying innovations in malaria and related MEAL and SBCC activities, and support their refinement and scale-up in the region, assisting with the testing of new tools developed by the field or headquarters, and documenting innovations.
- Ensure that all malaria programs have systems set up to collect data that can be analyzed for future learning.
- In collaboration with MEAL regional technical advisors, advise and assist CRS malaria program staff in developing and implementing MEAL strategies, tools, systems and plans, including support in the strengthening of health management information system (HMIS) in connection with ministries of health.
- Assist CRS in communicating and marketing key successes in malaria programming.
- Attend external malaria conferences (including malaria-related SBCC and MEAL), preferably as a presenter of CRS work.
Mentoring and Capacity Building
- Mentor staff from across the Central Africa region working in malaria, including facilitating community of practice exchanges; advising on staff development plans; participating in recruitment of country program health staff; supporting onboarding; and identifying, organizing, and/or facilitating relevant trainings.
- Contribute to knowledge management in malaria. This may include, but is not limited to documentation, webinars, engaging in communities of practice to share and disseminate lessons learned, promising and evidence-based practices.
- Develop learning and training strategies and agendas/curriculums, conducting trainings and workshops, and mentoring and coaching to CP staff, as needed
- Master’s degree in public health, Behavior Change or health-related field.
- Minimum of 5 years of experience in international health development either as a technical advisor or health program manager, preferably in Africa.
- Excellent writing skills with the ability to design and lead proposal processes.
- Experience in program design/management, program quality and performance assessment as part of ongoing efforts to improve aid effectiveness.
- Academic or working knowledge of current and rigorous social research analytic methods for measuring program and project performance
- Working knowledge of Global Fund and other large malaria donors. Familiarity with health management information systems, such as DHIS2, a plus
- Strong analytical skills, sound judgment and the capacity to think and plan strategically.
- Excellent leadership and coordination skills and capabilities with high-level of personal motivation and initiative.
- Strong interpersonal skills, including cultural sensitivity and taking initiatives to create an environment of dynamic professional communications.
- Strong ability to multi-task, prioritize and meet deadlines
- A good team player and ability to effectively work well in a multi-cultural environment.
- Computer literacy and familiarity with Microsoft Office (Word, PowerPoint presentations, and Excel spreadsheets and budgeting). Experience with SPSS, STATA, or other statistical analysis program.
- Willingness to travel extensively and at short notice.
- Demonstrated understanding of project monitoring, evaluation, accountability and learning.
- Excellent research skills with ability to synthesize findings
Fluency in oral and written communication French and English.
The position will be a telecommuting position, working from a home-base that allows for frequent travel to CARO. The position will require extensive travel (50%) throughout Central Africa, other regions, and trips to CRS headquarters in Baltimore, as necessary.
Key Working Relationships:
Internal: CARO Deputy Regional Director for Program Quality and STA for Malaria, PIQA MEAL and health teams, Regional Technical Advisors (RTAs); CRS Heads of Programming; country health Program Managers and other country staff; Country Representatives; CRS HQ Technical Advisors in headquarters.
External: Collaborate with host country government health ministries, other national and international NGOs, UN Agencies, USAID and EU missions, local bilateral institutions, other funding agencies, WHO, local and US Catholic agencies.
Agency-wide Competencies (for all CRS Staff)
These are rooted in the mission, values, and principles of CRS and used by each staff member to fulfill his or her responsibilities and to achieve the desired results.
- Continuous Improvement & Innovation
- Builds Relationships
- Develops Talent
- Strategic Mindset
- Accountability & Stewardship
What we offer
CRS offers a comprehensive benefits package including medical, dental, life insurance, vision, generous retirement savings plan and the opportunity to work in a collaborative, mission-driven culture that is committed to improving the lives of the poor throughout the world.
***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.
Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.
CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.
EOE/M/F/D/V - CRS is an Equal Opportunity Employer. (For all US and International positions)