Technical Director, Breakthrough-ACTION
Based in Washington DC
Up to 25% international travel
Reports to the Project Director
Who we are
We’re Population Services International (PSI), the world’s leading non-profit social marketing organization. We work to make it easier for people in the developing world to lead healthier lives and plan the families they desire by marketing affordable products and services that range from mosquito nets to contraceptives to HIV testing. At PSI, we aim to make markets and systems work at scale and sustainability for those most in need. Social and behavior change is foundational to PSI’s work. We have built our approach on more than 40 years of experience and believe that an understanding of the user’s enabling environment and marketplace, combined with employing complementary disciplines to better understand human behavior, help us achieve the greatest health impact possible.
There are over 9,000 “PSI’ers” around the world. It’s a diverse group of entrepreneurs and professionals with an unusually wide range of backgrounds - from the medical industry to the music business - all with unique skills we bring to the job.
We are looking for dynamic candidates with significant technical experience and expertise in social and behavior change (SBC) for the position of Technical Director for an estimated $300 million global project. The project will focus on innovation, thought leadership and implementation of SBC, and cut across health areas, supporting countries in achieving desired improvements in health and development outcomes, including increasing demand for family planning (FP) and satisfaction with modern contraception; ending preventable child and maternal deaths (EPCMD); achieving and maintaining and AIDS-Free Generation (AFG); and achieving a malaria-free world.
The Technical Director will oversee the project’s technical activities and staff. S/He should have significant experience with and knowledge of evidence-based SBC methods and strategies; current global best practices in SBC; use of rigorous monitoring and evaluation techniques to create real-time feedback loops; and be consistently looking for ways to innovate and test new approaches to change behavior.
This position will be based in Washington, D.C. with 25% travel.
Confirmation of the position is contingent upon award, and the estimated start date is July 1, 2017.
Sound like you? Read on.
- Oversee the project’s technical activities and staff
- Ensure the quality of core-funded technical activities across a range of health areas and SBC
- Promote exchange and learning from core-funded activities both across technical teams within the project and with other USAID partners working in the same areas.
- Provide technical leadership in SBC design, implementation and quality assurance
- Support the evolution of PSI’s SBC approach across a range of country and regional programs and liaise with PSI’s marketing team to ensure integrated SBC approaches across PSI
- Work with consortium partners to provide technical leadership in SBC capacity strengthening strategies and execution
- Work closely with knowledge management partners and staff to ensure user-friendly and wide dissemination of lessons learned in SBC
- Facilitate adherence to rigorous quality standards and appropriate global strategy across all SBC programs
- Oversee development of appropriate tools for SBC design, implementation and other technical components as necessary
- Ensure appropriate and timely SBC technical support to all in-country programs
- Work with program consortia to innovate, test and determine best strategies to uncover target audience insights and translate them into quality program design
- Work closely with M&E team to use real-time data to create consistent feedback loops for program improvement
- Contribute to high-quality periodic reporting in line with USAID and PSI requirements.
What are we looking for?
- You have a Master’s degree in public health, communication, or marketing
- You have 15 years’ experience working in international health, including experience in a technical leadership capacity on large projects focused primarily on social behavior change
- You are a Senior technical expert in at least one of the project’s priority health areas (FP/RH, HIV/AIDS, MCH, malaria), gender or youth; with sufficient understanding of all these areas to direct integrated efforts
- You have demonstrated thought leadership in the field of SBC, social marketing or another behavior change discipline, with a proven record of innovation in programming and are comfortable writing about and presenting your work
- You possess a strong understanding of best practices in individual and institutional capacity strengthening for SBC, and will have personal experience in applying key approaches
- You have designed, implemented and evaluated SBC programs with demonstrated health impact
- You have experience providing SBC technical direction to projects and strategically designing programs
- You have used multi-disciplinary approaches to design and implement SBC programs or brought inter-disciplinary teams together to take on a challenge
- You have experience engaging beneficiaries in intervention design and development
- You are willing to travel approximately 25% during the life of the program
- Excellent written and oral communications skills
- At least 5 years of experience living or working in a developing country is highly preferred
- Fluency in English required, French preferred
What would get us excited?
A Strategist and an Innovator. You are creative, innovative and a strategic thinker. You are open to new thinking and processes and are eager to find ways to make them work. You are intrigued by the challenge of bringing together complementary disciplines and new thinking in practical ways.
Strong technical leadership. You believe in the power of behavior change, and have worked on both large and small projects that have used this approach with demonstrated impact You possess strong technical skills and deep knowledge in SBC that you can and have applied across different health areas. You have solid understanding of quality standards in SBC and can hold your own in a room with other specialists in this area, diplomatically defending unconventional approaches to longstanding problems.
A Connector. You have experience working with diverse stakeholders on a project, from Ministries of Health, to partners, to global health donors. You acknowledge and understand the viewpoints of each group yet are able to make tough calls and communicate constructive feedback, no matter the group.
PSI is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of actual or perceived race, religion, color, sex, age, national origin, disability, sexual orientation, marital status, personal appearance, matriculation, political affiliation, family status or responsibilities, gender identity or expression, pregnancy, childbirth, related medical conditions or breastfeeding, genetic information, amnesty, veteran, special disabled veteran or uniform service member status or employment status.
About the OrganizationAbout PSI:
PSI is a leading global health organization with programs targeting malaria, child survival, HIV and reproductive health. Working in partnership within the public and private sectors, and harnessing the power of the markets, PSI provides life-saving products, clinical services and behavior change communications that empower the world's most vulnerable populations, in over 65 countries to lead healthier lives. Over 150 staff in the Washington D.C headquarters, 100 overseas expatriate staff and almost 8,000 local staff work to execute PSI’s critical and innovative programs worldwide.
Health Impact and Donors:
PSI has a unique focus on measurable health impact much like successful corporations measure profitability. Measuring the results of PSI’s health interventions isn’t as simple as counting lives saved. PSI employs an entire team of researchers to continuously evaluate PSI performance against evidence-based objectives and verifiable indicators. Such strict measurement of PSI performance is what sets the organization apart from others in the field and feeds into the design of innovative, targeted and cost-effective interventions.
By utilizing the DALY (Disability Adjusted Life Year) system, PSI estimates that in 2009 alone, its programs directly prevented more than 156,000 HIV infections, 2.6 million unintended pregnancies, almost 150,000 deaths from malaria and diarrhea and 19 million malaria episodes. In addition, roughly 25,000 patients were treated for TB.
With a focus on decentralized management and local experts, innovative programs and successful benchmarking, PSI is proud of its long term commitment to serve those most in need. PSI is supported by several major donors including: governments of the United States, United Kingdom, Germany and the Netherlands; the Global Fund, various United Nations agencies, private foundations, corporations and individuals.
Areas of PSI focus:
PSI has HIV programs in over 60 countries around the world. Interventions, which include social marketing of HIV products and services and targeted HIV communications, are based upon a commitment to produce measurable health impact and an emphasis upon rigorous research and evaluation. Although condom social marketing and targeted communications remain the cornerstones of PSI's work to address the HIV pandemic, country programs also implement an increasingly comprehensive range of interventions in response to the changing needs of specific country contexts and populations. PSI is increasingly implementing innovations such as male circumcision services and targeted communications for concurrent sexual partnerships and injection drug use interventions.
Tuberculosis (TB) is a curable and preventable illness, yet it remains a major cause of death worldwide. It is one of the biggest killers of women of reproductive age and the most common cause of death among people living with HIV/AIDS. PSI provides a variety of innovative TB and TB/HIV-related services, engaging private providers in diagnosis and treatment and integrating HIV counseling and testing with TB services. It also creates innovative behavior change communications campaigns to increase awareness of TB and TB/HIV and to promote healthy behaviors.
Vulnerable children are one of PSI’s most important target groups. According to the WHO, nearly 10 million children under the age of five die each year – more than 1,000 every hour. Tragically, about two-thirds of child deaths are preventable through practical, low-cost interventions. PSI works to improve child survival by helping developing countries address water-borne diseases such as diarrhea, malaria, pneumonia and HIV with prevention and treatment education and products. PSI’s child survival programs improve the health and save the lives of children under five in more than 30 countries.
In over 30 countries throughout the world PSI empowers women and couples to lead healthier lives by providing access to innovative family planning and maternal health products and services. Every year, there are more than 60 million unintended pregnancies and more than 500,000 women die from pregnancy-related causes. In 2008 alone, PSI prevented an estimated 3.1 million unintended pregnancies and 15,000 maternal deaths, and enabled millions of couples to plan their families.
Over the past three decades, PSI has expanded the contraceptive methods in its portfolio from male condoms and oral contraceptives to include injectable contraceptives, intrauterine contraceptive devices (IUD), emergency contraception pills, implants, female condoms, voluntary sterilization, and fertility awareness methods such as the Standard Days Method using Cyclebeads®. PSI’s RH platform has also grown to address maternal mortality through the prevention of post-partum hemorrhage and sepsis, and the prevention of unsafe abortion.
Access to clean water is a challenge in almost all of the countries PSI operates in. Increasing awareness of water borne diseases and accessibility to treated water are a core part of PSI’s efforts across its health areas.
PSI and its many partners are working together to promote the Safe Water System, a water quality intervention that employs proven, easy-to-use and inexpensive solutions such as household water treatment appropriate for the developing world. Household water treatment and safe storage ensures that each sip of water is safe to drink. Household water treatment can be adopted quickly, inexpensively, at national scale in both development and emergency situations, making an immediate difference on the lives of those who rely on transporting to and storing water in their homes.
PSI provides malaria control support to national Ministries of Health in over 30 countries worldwide. PSI tailors its malaria control programs to the unique environment in each country and the needs outlined by the Ministry of Health to achieve the Abuja Targets and MDGs. PSI’s malaria control programs include delivery of insecticide treated mosquito nets, pre-packaged malaria treatment, behavior change communications and operational research.