Technical Manager, Capacity Development

  • Mid-level, Full-time staff position
  • Posted on 12 March 2019
  • Washington, D.C., District of Columbia, United States
  • Closing on 30 April 2019
  • Current

Job Description

At the heart of Pact is the promise of a better tomorrow. A nonprofit international development organization founded in 1971, Pact works on the ground in nearly 40 countries to improve the lives of those who are challenged by poverty and marginalization. We serve these communities because we envision a world where everyone owns their future. To do this, we build systemic solutions in partnership with local organizations, businesses, and governments that create sustainable and resilient communities where those we serve are heard, capable, and vibrant. Pact is a recognized global leader in international development. Our staff have a range of expertise in areas including public health, capacity development, governance and civil society, natural resource management, poverty, fragile states, monitoring and evaluation, small-scale and artisanal mining, microfinance and more. This expertise is combined in Pact’s unique integrated approach, which focuses on systemic changes needed to improve people’s lives. Department Program Advancement (PADV) - Pact exists to help create a world where those who are poor and marginalized exercise their voice, build their own solutions, and take ownership of their future. The (Integrated) Program Advancement team contributes to this by: Delivering on our promise to global quality and impact via integrated programs; Growing & diversifying our global portfolio integrating the private, public and social sectors; Promoting our work globally to influence the private, public and social sectors. Position Overview

The position will support the Capacity Development team within Program Advancement. S/he will provide strategic support to a portfolio of projects, develop tools and materials, train and mentor staff globally, and support new business development. The CD Tech. Manager will report to the Global Director of Capacity Development

Key Responsibilities
  • Lead partnership building and support country offices through in-person and remote sound mentoring, training and learning around key capacity development tools and platforms (i.e. Organizational Capacity Assessment, Organizational Performance Index, Network Analysis, Capacity Solutions Platform) and skills (i.e. facilitation, mentoring & coaching, training, presenting).
  • Provide strategic direction and support country offices around key organizational development areas, including providing high quality advise on human resources, financial management, strategic planning, program management, communications etc..
  • Advocate for and support country office teams to integrate technical areas (i.e. integration of health, LEO+, and governance) with capacity development strategies. Extend support/guidance to team members in developing training curriculum, manuals, modules, relevant guidelines including training and learning materials.
  • Engage in and lead project design for proposal development, including the use of appropriate pact approache including human centered design, political economy analysis, rapid assessments, and desk research.
  • Be accountable for the development of toolkits, work plans, two pagers, success stories and other promotional materials, edit / review donor reports and provide other support for projects / countries assigned.
  • In collaboration with the team, drive innovative cutting-edge CD strategies, specifically on efforts related to systems and network strengthening.
  • Design, contribute to, and/or lead research related to capacity development, for example reliability and validity studies of tools, and draft articles, blogs, and other types of materials for internal and external publications.
  • Develop quality standards for CD work and support project and country office staff to meet quality standards in implementation.
  • Represent Pact at external events, including presentations and facilitation of conferences, participation in donor meetings, and networking with other implementing organizations.
  • Supervise one to three staff, including the possibility of remote supervision (dispersed talent).
  • Represent Pact at external events and articulate Pact’s unique integrated and capacity development approaches to donors, implementing partners, and others.
Basic Requirements
  • Bachelor’s degree in Education, International Relations, Public Health, Public Policy or related field.
  • 8 years of experience working in international development (6 years of experience if candidate has a Master’s or higher degree), including the capacity development of and partnership with local civil society organizations and government institutions.
  • 4 years of experience working in / living in a low-income country.
  • Experience in appreciative inquiry, Collective Impact, or other participatory and beneficiary focused approaches.
  • Experience designing, adapting and implementing organizational assessment tools.
  • Comfortable in small and large group facilitation, leading focus group discussions, and training.
  • Ability to establish and sustain interpersonal and professional relationships with Pact staff, donors, local partners, host governments and other implementing organizations.
  • Proficient with Microsoft Office programs.
  • Excellent written and oral communications, including previous experience in developing toolkits, journal articles or other publications.
  • Experience in designing and writing winning proposals, especially those for USAID, DfID, and the Bill & Melinda Gates Foundation.
  • Travel up to 40% of time.
Preferred Qualifications
  • Advanced degree in Public Health and experience supporting Multi donor funded projects such as PEPFAR, DFID etc in different areas such as MNCH, HIV/AIDS, Livelihoods etc.
  • Experience using Adobe InDesign, Photoshop, or Adobe Illustrator.
  • Experience in designing and leading e-learning through video courses, webinars, and e-mentoring.
  • Experience with social network analysis and mapping programs.
  • Fluency in French strongly preferred.
  • Experience using mobile data collection, including CommCare, Magpi, or Mobenzi.


Pact provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, gender identity, sexual orientation, genetic information, age, national origin, marital status, disability status, political ideology, military or protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

About the Organization

At the heart of Pact is the promise of a better tomorrow. A nonprofit international development organization founded in 1971, Pact works on the ground in nearly 40 countries to improve the lives of those who are challenged by poverty and marginalization. We serve these communities because we envision a world where everyone owns their future. To do this, we build systemic solutions in partnership with local organizations, businesses, and governments that create sustainable and resilient communities where those we serve are heard, capable, and vibrant.
Pact is a recognized global leader in international development. Our staff have a range of expertise in areas including public health, capacity development, governance and civil society, natural resource management, poverty, fragile states, monitoring and evaluation, small-scale and artisanal mining, microfinance and more. This expertise is combined in Pact’s unique integrated approach, which focuses on systemic changes needed to improve people’s lives.

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