Technical Writer / Business Analyst (10569)

  • Posted on 15 March 2021
  • Ho Chi Minh City, Viet Nam | Nairobi, Kenya | Addis Ababa, Ethiopia | Kampala, Uganda | District of Columbia, United States | San Francisco, California, United States | Seattle, Washington, United States
  • Closing on 14 April 2021

Job Description

*This position can be located in Seattle WA, San Francisco CA, Washington DC, Kampala Uganda, Addis Ababa Ethiopia, Nairobi Kenya, Ho Chi Minh Vietnam

PATH is the leader in global health innovation. An international nonprofit organization, we save lives and improve health, especially among women and children. We accelerate innovation across five platforms—vaccines, drugs, diagnostics, devices, and system and service innovations—that harness our entrepreneurial insight, scientific and public health expertise, and passion for health equity. By mobilizing partners around the world, we take innovation to scale, working alongside countries primarily in Africa and Asia to tackle their greatest health needs. Together, we deliver measurable results that disrupt the cycle of poor health.

PATH’s Center of Digital and Data Excellence is dedicated to accelerating the digital transformation of global health and utilizing high quality data to further improve health outcomes. Our work spans the entire systems strengthening lifecycle from advancing global, regional and national digital health agendas to supporting the deployment and long-term use of these systems.

PATH is currently recruiting a Technical Writer/Business Analyst who will support ongoing initiatives within the Center of Digital and Data Excellence to communicate and engage with experts and stakeholders from different fields, including policy-makers, researchers and donor society. The ideal candidate will have a demonstrated knowledge of digital health in health systems and public health Ability, strong analytical, research and report writing skills, and the ability to work comfortably in a fast-paced environment.

Successful applicants will have:

· Proven knowledge in HIV/TB and Covid-19 Health Information Systems and relevant data exchange standards (e.g. HL7 FHIR);

· Familiarity with the global good ecosystem, particularly tools such as OpenMRS, HAPI, OpenHIM and DHIS2; and

· a working knowledge of Case-Based Surveillance and/or Shared/Longitudinal Health Record methodologies, and their underlying governance policies, security and privacy considerations.

Applied skills in systems thinking, project management, systems analysis, client relationship management and working with multiple technical teams to support program delivery are required.

This person will utilize effective Innovation, Communication (oral and written), and Planning and Organization skills to perform the following:


Technical Writer tasks:

· Develop clear, compelling technical documentation including implementation guides, roadmaps and technical reports.

· Support documentation of standards, guides, and policy frameworks for digital health interventions (e.g., HL7 FHIR).

· Understands effective communication concepts, tools and techniques

· Ability to effectively transmit, explain complex technical concepts in simple, clear language appropriate to the audience

· Receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviours.

· Maintain document-related repositories (e.g., meeting minutes, technical deliverables, etc.) and document management processes.

· Use PATH tools and systems as needed for project planning, tracking, and reporting.

· Be responsive to client and PATH requests for technical updates, presentations, and information requests.

· Other areas as directed by the CDC Principal Investigator and Project Director.

Business Analyst tasks:

· Contribute to preparation of ongoing weekly briefs, quarterly project reports and present briefings on proposed and ongoing activities.

· Support trainings, webinars, meetings, connectathons, interoperability labs, etc.

· Advise on standards, documentation and other activities to accelerate reuse and adaptation of existing global goods.

· Develops clear goals that are consistent with agreed upon strategies

· Identifies priority activities and assignments

· Adjusts priorities as required; allocates appropriate time and resources for completing work; foresees risks and allows for contingencies when planning; and monitors and adjusts plans and actions as necessary.

· Contribute to development and tracking of project work plans, timelines, milestones, resource allocation, and deliverables associated with assigned projects.

Required Experience:

· A minimum of a Bachelor’s degree in information technology or similar subject, or similar / proven work experience.

· A minimum of a 5 years of experience working in health information technology/informatics and business process documentation including experience with system requirements and designs, enterprise architecture, hosting diagrams, business process flows, data flows, Gantt charts.

· Experience developing workshop summaries, assessment reports, business plans, or similar reports and presentations.

· Advanced document creation, collaboration and management skills including the use of Microsoft Office (Word, Excel, PowerPoint), Visio or equivalent business process modelling notation (BPMN) skills. Familiarity with IHE and/or HL7 documentation processes is highly desired.

· Excellent English oral, written, and presentation skills including examples of report writing and/or presentations to be submitted with application.

· Must be able to communicate and engage effectively with both informational communication technology professionals, health sector and management-level professionals, and be able to facilitate communication between these communities.

· Preference for understanding of international health architecture such as OpenHIE and or similar, data exchange standards such as HL7 FHIR, and health information systems currently in use in the global health and development landscape (e.g., OpenMRS, OpenELIS, OpenLMIS, , iHRIS, DHIS2).

· Experience working with remote teams.

· Availability for 20% local, regional and international travel to provide short-term technical assistance.

Candidates must have legal authorization to work in the country of application.

PATH is dedicated to building an inclusive workforce where diversity is valued.

PATH is an equal opportunity employer. Every qualified applicant will be considered for employment. PATH does not discriminate based on race, color, religion, gender, gender identity or orientation, genetic information, age, national origin, marital status, disability status, or political ideology.

*PATH has become aware of scams involving false job offers.*

Please advise:

· PATH will never ask for a fee during any stage of the recruitment process.

· All active jobs are advertised directly on our career’s page.

· Official PATH emails will always arrive from an address.

Please report any suspicious communications to

About the Organization

Sustainable, relevant solutions Our work improves global health and well-being. PATH is an international, nonprofit organization that creates sustainable, culturally relevant solutions, enabling communities worldwide to break longstanding cycles of poor health. By collaborating with diverse public - and private-sector partners, we help provide appropriate health technologies and vital strategies that change the way people think and act. Our comprehensive approach We advance technologies for low-resource settings. Technologies must be effective, culturally acceptable, available, and affordable to the people who need them most. We strengthen health systems, because only stable systems can make use of technologies, and because all people?no matter where they live?need and deserve reliable health information and services. We encourage healthy behaviors, working with communities to help people examine?and challenge?assumptions and traditions that may contribute to poor health.

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