Telecommunications Officer (Chief Of Unit)

Job Description

Type of Job

Job Family
Telecommunications Technology

Job Opening Number
22-Telecommunications Technology-MONUSCO-181350-F-Goma (M)

Staffing Exercise
N/A

Description

Org. Setting and Reporting

This position is located in Goma, in Field Technology Section (FTS) of the United Nations Organization Stabilization Mission in Democratic Republic of Congo (MONUSCO). The Telecommunications Officer reports to the Chief Field Technology Section.

Responsibilities

Technical:

• Manages the FTS Operations Management Unit of the Mission; ensures that operational work activities are carried out in a timely fashion.
• Develops strategies and oversees the design and implementation of major telecommunications systems initiatives encompassing HQ and regional field offices.
• Identifies the need for new systems (or modifications to existing systems) or responds to requests from customers; develops plans for feasibility assessment, designs, development and implementation; mitigate any cybersecurity concerns and prepares specifications of needed equipment.
• Provides emergency communications capabilities in support of staff security, including providing a focal point for interagency emergency field security communications liaison; ensures effective coordination with other UN Agencies to maximizes possibilities of interagency collaboration in the field of telecommunications.
• Manages the performance of the Telecommunication services including monitoring of Satellites and Terrestrial connectivity performance throughout DRC installations; and discussing with service provider any performance or availability issues for performance improvement or technical problem resolution.
• Establishes performance standards for telecommunications equipment and services and recommends corrective measures to improve service quality and operational performance; and provides input to global OICT Telecommunication standards based on mission successful implementation of telecommunication solutions.

Project Management

• Develops project plans, schedules, time and cost estimates; identifies risks and mitigation; prepares presentation and documentations; and ensures all stakeholders are consulted and informed.
• Manages/oversees multiple, concurrent and often disparate telecommunication projects that span to regional field offices missions.
• Coordinates the services required from other Sections to ensure resolution of issues towards the completion of projects on time.

Supervision:

• Prepares inputs to FTS Work Plan for the work of the unit determining priorities, success criteria and allocates resources for the completion of outputs and their timely delivery.
• Leads and directs a team of telecommunications officers/engineers; oversee activities for operations unit; plans and allocates work assignments; coaches, mentors, and evaluates staff; participates in recruitment and selection of new staff and in the development of training programs.

Telecommunication Asset Management

• Manages telecommunications assets with respect to deployment, usage, and redeployment
• Prepares maintenance plan; oversees the execution of maintenance plan and initiation of write-off process; and ensures telecommunication assets are properly recorded in UMOJA including its conditions

Budget and Procurement

• Takes the lead in the preparation of the mission’s telecommunication budget; coordinates the generation of reports to the finance and budget unit.
• Manages the acquisition of goods and services; coordinates needs assessments and the establishing of benchmarks, and the preparation of SOWs and RFPs in coordination with the Procurement office to establish and manage contracts.
• Manages procurements, including preparing bid documents and arranging contracts; supervises, coordinates, and negotiates the services required to enable the management and operation of interdependent information technology and telecommunications systems.

Performs other duties, as assigned.

Competencies

Professionalism: Knowledge of the management, design, implementation and maintenance of complex telecommunications systems; Ability to organize and manage diverse and cross functional groups; Ability to develop and oversee large centralized and decentralized institutional systems. Conceptual and analytical capacity to understand telecommunications systems and business operational issues. Ability to improve processes and approaches. Knowledge of the organization’s ICT and telecommunications strategy. Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.

Vision: Identifies strategic issues, opportunities and risks. Clearly communicates links between the Organization’s strategy and the work unit’s goals. Generates and communicates broad and compelling organizational direction, inspiring others to pursue that same direction. Conveys enthusiasm about future possibilities.

Planning & Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; Allocates appropriate amount of time and resources for completing work; Foresees risks and allows for contingencies when planning; Monitors and adjusts plans and actions as necessary; Uses time efficiently.

Teamwork: Works collaboratively with colleagues to achieve organizational goals; Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; Places team agenda before personal agenda; Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Education

Advanced university degree (Master’s degree or equivalent) in telecommunications engineering, electronic engineering or related field is required. A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree.

Job - Specific Qualification

Technical training certifications in Telecommunications, Cisco certifications as well as Prince 2, or ITIL are desirable.

Work Experience

A minimum of seven (07) years of progressively responsible professional experience in telecommunications, electronic data transmission, network design or related area is required.

Experience in managing, designing and delivering highly complex telecommunication systems and projects, and experience in integrating large-scale telecommunications systems or related areas is required.

Two years’ managerial experience is desirable.

Experience in budget, staffing and performance management and reporting is desirable.

At least 2 years’ experience providing services in the field of telecommunications, electronic data transmission, network design or related area to or in a field operation of the United Nations common system or comparable international organization is desirable.

Two years’ experience in the field of telecommunications, electronic data transmission, network design or related area in a conflict or post-conflict setting is desirable.

Languages

English and French are the working languages of the United Nations. For this position, fluency in English (both oral and written) is required

Assessment

Les candidats déjà inscrits sur la roster ne sont pas soumis à une évaluation supplémentaire et ne seront donc pas invités à une telle évaluation.

Special Notice

This “Recruit from Roster” job opening is only open to roster applicants who are already placed on pre-approved rosters, following a review by a United Nations Central Review Body. Only roster applicants who were placed on rosters with similar functions at the same level are considered to be eligible candidates. Eligible applicants receive an email inviting them to apply. Rostered applicants are encouraged to apply only if they are interested and available to take up the position at the duty station/s specified in the Job Opening. Applying to this job opening carries an expectation to accept the offer, if selected.

The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position.

At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

DEADLINE: 01 June 2022